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6 years ago

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7 years ago

Arthur is great. He has a great working knowledge of the insurance profession. It's always a pleasure chatting with him.

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Ask the Community - Brian Schiffer

Review Highlights - Brian Schiffer

I worked with Arthur who carefully walked me through my options and helped me decide on what was best for me.

Mentioned in 12 reviews

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Chris Gibbens - State Farm Insurance Agent - State Farm Logo

Chris Gibbens - State Farm Insurance Agent

(14 reviews)

Queen Anne

I have been wanting to write this review for a long while and just kept forgetting (sorry), SO…read moretoday someone asked me who I have insurance through and I said CHRIS GIBBENS STATE FARM...as I always do and it reminded me! Hands down this is the best insurance agent around...Love, love, love them! Chris and his entire staff are amazing and their prices are fantastic! They are quick to respond and will never ever leave you hanging!! Forget the others call here first, you will not be disappointed!

Chris is a life-saver. I volunteer on my condo's Home Owner's Association board. I recently…read morereceived a letter from a lawyer with a claim from another insurance company saying we were responsible for water damages to an owner's unit. It was a considerable amount of money and in no way our fault. The resident's insurance agency (to go unnamed) failed to go after the person who was actually at fault for the damage and decided to come after our HOA instead. Chris walked me through the entire process of responding to the attorney letting them know legally why the HOA/condo building wasn't at fault. There's NO WAY I would have known this without his expertise. He answered all of my questions and volunteered to be copied on the correspondence in case anything additional comes up. It was so reassuring to have someone SO knowledgeable on our side. Someone who could help us defend ourselves against false claims. I truly appreciate his help, professionalism, knowledge and sense of urgency. He absolutely saved me from having to deal with this mess and from our HOA having to pay money for something that clearly wasn't our fault. He's definitely someone we can trust and will continue to do business with in the long term. Thanks Chris & Carter!! You two make an awesome team. Heidi

PEMCO Insurance - Foundation work

PEMCO Insurance

(240 reviews)

Westlake

I read all of these posts about low risk, bait and switch, etc. I have to tell you these guys are…read morethe best of the heap if you are a safe, low risk driver. I've had a few comp claims with them and their experience is fantastic. I recommend these folks every time I can and have personally brought friends and family to Pemco. Give them a shot.

After 25 years as a loyal customer with PEMCO Insurance, I was recently informed that my auto…read morepolicy will not be renewed. This decision was based on two incidents involving a driver on my policy within the past year--one at-fault accident and one not-at-fault accident. What's most concerning is not just the outcome, but the process: * The not-at-fault accident appears to have been weighed equally * There was no meaningful opportunity for appeal or discussion * I was told the decision is final, despite over two decades of continuous business I understand that insurers must manage risk. However, it's disappointing to see long-term customer relationships seemingly carry no weight in these decisions. I've filed a formal complaint with the Washington State Office of the Insurance Commissioner to better understand how this decision aligns with regulatory standards. Sharing this experience in the interest of transparency and to ask a broader question: Is this the level of consideration customers should expect after 25 years of loyalty? If others have had similar experiences or insights, I'd be interested in hearing them.

Brian Schiffer - homeinsurance - Updated May 2026

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