This morning the Water District has shut off water to our building for the entire day. This would…read morenot have been an issue if we had been notified by the office that this was going to happen. We were not. Regardless of what the office would say. I called them this morning because I had a wife that was in the shower, and a daughter trying to get ready for work, who were now caught without water. This is simply the last straw in a long list of crap that is allowed to continue at this complex. 1. Water shut off without notice. 2. Trash containers overflowing with garbage, every day. People leaving furniture, and all sorts of non-typical trash items in the walkway by the trash containers. 3. A painting crew that takes up multiple parking spaces in the complex, while residents like me, must park off site because there are no available spots. 4. Residents smoking pot, and cigarettes on site, even though the lease states that this is a non-smoking complex. I must close my windows every night so my children and wife do not get high from the pot smoke or sick from the cigarette smoke. 5. Being charges bullshit fees every month (there is something called a 'porter fee' that is simply crap, or the 'service fee'. I guess I pay for your company to print monthly statements now. 6. Dogs shitting on the streets and owners not picking up the feces. 7. The police are at the complex once a month it seems for some domestic matter. 8. The entry gate is broken most of the time. The management at this place has been terrible for years. I have seen good maintenance people leave because of the way they were treated, only to be replaced by non-English speaking maintenance people.

St. Moritz in Aliso Viejo is easily the worst place I've ever lived. The rent is shockingly high…read morefor apartments that are outdated, poorly maintained, and just plain bad. Sinks and showers constantly clog, ovens and microwaves are ancient, kitchen lighting is tacky, and the overall condition of the units is terrible. There's a persistent foul smell coming through the walls, especially in the closets. Amenities are frequently closed or under construction, and any "upgrades" feel like a joke. People from the leasing office drive around on golf carts showing the property to new renters like it's Disneyland. Most disturbingly, i overheard workers joking around with a dead cat in the pool. truly unsettling. I honestly think St.Moritz rebranding to Ravello is an attempt to escape all of the bad reviews under the St. Moritz name and I don't blame them. Avoid this place unless you want to overpay for misery.

Lisa Champman - Escrow Lead is amazing! This is 2nd time she has helped me resolve issues for condo…read moreitems. Really appreciate the help!

Powerstone property management has changed for sure. I understand some of the reviews from the…read morepast. However, I needed brush cleared from the slope beyond my yard as it was beginning to obstruct views. I sent an email to April, our designated property manager and made a request. I didn't expect much because our old managers reduced our expectation. She replied within a couple of days and within 2 weeks our brush was cleared. Now the second part is that the crew that cleared the brush did so very quickly but more importantly very thoroughly. I am pleased with Powerstone and they have restored my hope in great service. Much thanks to the Powerstone team!

I would like to give Arlando and Ryan huge props as to how they both worked together in processing…read moremy wife and I into our new residence here at Los Alisos Apartments. They were both very hard working and deliberate in their actions throughout the entire process! I give them high marks in their efforts and professionalism. Job well done!! "Keep up the great work." James & Lynette

we have now lived here for a year; we had access to our amenities for a grand total of 2 months…read morebefore construction started and still has not stopped. For the last 10 months we have been woken up to construction noise or fire alarms. management is unresponsive and unhelpful. they routinely ignore attempts to contact them for literally anything. and right this second we are dealing with a lack of internet because they service they force you to have went out and they once again, are not getting back to us. the building itself is beautiful but I've never seen anything as poorly run. the staff is truly awful and they do not care about you.

Katie was amazing during my move in process. She kept me updated and was always willing to answer…read moreall my questions. She really went out of her way to make me feel welcome. My apartment look great when I moved in so kudos to the maintenance department. This is a great place to call home.

Westview Apartment Homes is a beautiful, clean, and well-maintained community, but unfortunately,…read morethe management and customer service are the worst I have experienced among Irvine Company properties. My biggest concern is the unfair and inconsistent treatment of residents. Management seems more focused on charging unnecessary fees and making simple matters difficult than providing good customer service. I have personally experienced strict enforcement of clubhouse rules and additional charges while witnessing other residents using the same amenities without apparent restrictions. I have escalated my concerns to management, but I was left feeling that resident satisfaction simply does not matter to them. I strongly encourage Irvine Company's corporate leadership to investigate Westview's management practices and take corrective action before they further damage the company's reputation. Five stars for the property, but one star for management. Beautiful apartments mean nothing without fair treatment and professional customer service.

Do not hire the propert manager John, he will overcharge you after he states one price and will end…read moreup being double. Run away

Drew Foma'i is an amazing realtor. So knowledgeable, responsive, aboveboard, and personable. He has…read morehelped us on multiple occasions with finding good tenants and also with selling a property and we loved working with him each time. He also helps us often just answering any residential real estate-related questions that come up now and again. We appreciate him.

We have several friends and neighbors who used Cathy for their home purchase and/or sale over the…read morepast several years, and gave her the most glowing references. When we were recently considering selling our home, Cathy was the first and only realtor/broker we contacted. My husband and I were hesitant about the timing to sell our home, since I work full-time from home and was very concerned about disruptions. Once we met with Cathy, she shared she was confident she would sell our home very quickly and came well-prepared with pricing recommendations and the extensive research she had conducted. She also shared she would float our goal to rent back in our home for the summer, and had experience negotiating this. After walking through our home, she made very reasonable recommendations for improvements (including inexpensive but fantastic vendors) and we were able to perform the minor work needed within a week or so. Cathy was on top of every detail, including scheduling the staging which was completely painless, photographer who took amazing photos, and we were off to the races! Cathy conducted extensive pre-marketing beginning on a Monday, and our MLS listing went live that Thursday. She held several private showings the same week on Friday, and two open houses that Saturday / Sunday. We had over 120 visitors each day on Saturday and Sunday, and we were thrilled!! Cathy then recommended setting a deadline of Tuesday for offers, and after one weekend of showings we received a total of 9 offers by our deadline! At least two offers were over asking price, including a couple of all cash offers. Cathy expertly guided us through the entire offer process, including full vetting each offer and providing a comparison line-up for each. We selected 4 for counter offers and sold our home to our top preferred buyer(s) at 50k over asking price (with a rent back and first 30 days free!). We can't thank Cathy enough for making our dreams for this next chapter in our lives come true in every way. The selling process was painless due to Cathy's oversight with every detail from start to finish, and we give her the highest recommendation for your buying or selling needs. Cathy is an expert realtor/broker with a long successful track record, you can't go wrong with her on your team!

Cathy has over 25 years of experience in Real Estate and it shows! She is constantly getting…read moreamazing results for her clients; whether they are buying or selling. Cathy goes above and beyond, always!

We have had a wonderful experience living at Promenade at Irvine Spectrum. The community is…read morebeautiful, well-maintained, and offers a great atmosphere. I would especially like to recognize the maintenance team, and in particular Frank, the head of maintenance. Frank is extremely kind, professional, knowledgeable, and responsive. Whenever an issue arises, he takes the time to understand the problem and finds an effective solution. His expertise and dedication give residents confidence that any maintenance concern will be handled properly and efficiently. Thank you, Frank, and the entire Promenade team, for your outstanding service and commitment to the community. Highly recommended!

Despite claiming they do not allow certain breeds, I see all the time these breeds walking…read morearound - Pit bull etc. I do not really care about this but they should not make a point of it, if they are not going to enforce this. This seems to be the pattern of follow-through managing. What gets me is the complete and utter laziness of the office that is impossible to get a hold of and they have a very, couldn't-care-less ,response to everything. Theft is a big issue- my daughter's electric bike/scooter was stolen a couple days ago - out of locked secure parking garage. I believe it will be on camera but nobody cares- staff, security. They were not bothered and will not even look at cameras and a police report was filed. If you have this kind of attitude and lack of doing anything, I think it will make theft problems worse because isn't that what criminals rely on. The hallways and elevator are very dirty and need more cleaning. When the sun is on the faux grass, the stench of dog urine is thick in the air. This needs to be sanitized more often. It's awesome , If you like club music blasting at random hours vibrating your walls and it takes like 6 calls to have something done. It looks nice when you look at the apartments overall but when you get to the nitty gritty, it is not so great. Rent is astronomical so it should and could be better living here.

Ever since I moved into Woodbury Lane, Kris has been very friendly and very helpful. Miguel (the…read morenew addition) has also been great! They both make a great team. Whenever I have a question or need help with a matter concerning my apartment, these guys are always there to provide excellent service and answer any questions I many have. Thank you, Kris & Miguel. You are appreciated!

Title: Very Disappointed - Poor Maintenance and Hygiene in Buildings…read more I am a resident at Woodbury Lane. Irvine. The overall community looks nice from the outside, but the maintenance and cleanliness inside is extremely poor. The hallways are covered with thick spider webs, dust and dirt for weeks with no cleaning. The ground floor is full of tree leaves, pine fruits and debris - it looks dirty, neglected and is a slip hazard. It also attracts insects. I complained to the management office by email before, but no action was taken. For the amount of HOA dues we pay, this level of negligence is unacceptable. This is a basic health and hygiene issue. I hope management takes immediate action to do a deep cleaning and establish a regular weekly cleaning schedule for Buildings, and the surrounding areas. *Rating: 1 Star until the issue is resolved.* Shahidkarim, Shahida Shahid Residents for almost 2 years.