Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

I came home one night to a sweltering house. I go to yelp to lookup some HVAC contractors and I put…read morein a request to get some quotes. This was around 9ish PM on a Saturday. None of the well-known contractors had bothered to reply, even though they're 24 hrs 7 days a week. Well, Air Energy Solutions got back to me within minutes! Kent was a great person to work with and even though a friend of mine came through on Sunday, I would highly recommend Air Energy Solutions. I can tell that they're extremely professional and an honest company. Since my friend is in HVAC, I defer to him, but if he's unavailable, I'm calling Air Energy Solutions!

Air Energy has been a good company to work with. They came to my house twice and fixed an issue I…read morewas having with an air duct. The tech who was here gave me some good advice on some future improvements but didn't try to get me to spend money I didn't need to. To me, this shows that they have integrity. I'll continue to use them in the future.

My HVAC system leaked and not cooling upstairs in early June. After unsuccessful effort by one guy…read more, and thorough search in Yelp, and after talking to several other techs I finally decided to get the repair done by Fusion. I am finally so glad for the great service of Andrew from Fusion. I found him to be very talented, honest, reliable, hardworking, committed. Probably attitude is not the best, little short-tempered, but that is acceptable while I get such a reliable service for complicated problems like HVAC. I would go with a less nice but reliable and honest HVAC guy to resolve my HVAC problems rather than super nice but unreliable tech. And of course the price charged for the repair was very reasonable. I guess service of Andrew and Fusion is already popular, but I wish further success of his business.

Andrew and team helped us repair a fridge and a dishwasher, and also replaced a hot water heater…read more They were fast, thorough, and communicative. Pricing was fair and transparent. Couldn't ask for a better vendor.

Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

Very professional and fair. I was extremely impressed by the service and integrity of Mr. Rooter of…read moreRichmond. They installed a new gas hot water heater in my home a year ago. I thought they did a great job. The equipment that they installed was top quality and the plumbers who did the work were courteous, respectful of my home and knowledgeable. This year, I had a plumbing inspection by a third party who informed me that due to code, I needed an expansion tank for the heater. I called Mr. Rooter to inquire and they sent the original plumber to inspect. They agreed to install the tank at no cost to me other than for the tank and pipe, which I did not purchase the first time. Very fair indeed and they were extremely courteous during the discussion we had. I would recommend Mr. Rooter of Richmond.

I highly recommend 1-800-Plumber + Air. My air conditioner failed. They sent out a tech the next…read moreday who determined only a component had failed, not the entire unit. He was very pleasant, professional, and finished the job within two hours. The cost was very reasonable. I also called seven other AC repair companies. They all wanted a fee of up to $179 just for the tech to visit. None of them could send a tech as quickly and one company said they could send a tech in two weeks!

Great job! They were kind and quickly responsive. I appreciate the quality work, time and effort.read more

Our emergency/auxillary heat would run constantly and the system was not heating the house…read moreproperly. Most of the time the vents were just blowing cold/warm (rather than hot) air. We had Universal come out to look at it and perform the repairs. They replaced the compressor and a belt in the outside unit. They did an excellent job and all the work was completed in one day. Since the repairs, our electric bills have dropped by about 35%. I wish I had called them sooner! Universal is an excellent company. They do quality work and reasonable prices. I would definitely hire them again for any HVAC needs and would ABSOLUTELY recommend them without hestitation!!!

Our hot water heater was not providing sufficient hot water. We called Universal and the technician…read morereplaced the element, but the problem remained unsolved. He returned and replaced the dip tube, which corrected the problem. We have used Universal previously and were satisfied with their service and price - especially because we dealt with Stephan. However, on this occasion the price of the part (the dip tube) was priced exorbitantly. We complained and were offered a 10% senior discount, which did not compensate for the overpriced part. It's sad that our impression of Universal was diminished by this incident. Anne Walsh

They were the first ones to respond to my request on Angi, and ultimately the ones I picked for…read morewhat I needed help with. So, I have a home warranty plan but...what I had was considered "a fixture" issue so I was on my own! (I might be looking for a different home warranty company now, lol). So Nick came over and talked with me and was really helpful. I had told him what was going on and it turned out that the real issue was my house's main water shutoff. That's major to me, and I liked the honesty as I was shown the list of pricing so I understood that these were set prices and that made me feel safer, like someone wasn't just trying to give a higher cost because I'm a woman. You may laugh but I still see that practice, so that was good to see. I called two other places and one (Benjamin Franklin) actually wanted to charge $350 dollars more for the same work, and then came down in price to be just $100 more than Southern...I know I'll never call Benjamin Franklin! I really had a good experience with Southern Plumbing and Nick was very helpful, prompt, did clean work that has a warranty, and I recommend this company.

Called for a tankless water heater issue. Very responsive; the techs came out in less than an…read morehour! After several minutes diagnosing the problem, the conferred with the manufacturer over FaceTime. I had never seen that before, but it added to my confidence in getting my issue fixed. They ordered the required part, and they came out two days later to install it and drain my lines. They temporarily got my hot water running until they could install the new part. Price was very reasonable, and the communicated with me over text and email so I knew what was going on the entire time. Highly recommend this outfit!

Our furnace died the Friday before Christmas about 10:30 pm and with us leaving Saturday. Foster's…read moreon calling guy came out, was here until 1:30 am, figured out that the blower motor had died, so couldn't fix it until early the next week. The next week, it turned out it was a more serious breakdown than first thought. The cost to fix the 18 year old gas furnace was going to be about 2/3 the cost of a new install so on their advice we decided on a new one. The crews were polite, professional and got us up and running with a new 2 stage, 95% efficient system and at the quoted price. We're warm and toasty now!

The staff was very professional and very courteous, but I still feel we were overcharged. I was…read moreexpecting the bill to be between $400 and $500 and it was the guts of $1000. I understand it was the weekend and I expected a certain charge, but it was double when I anticipated. And also what I anticipated it to be , we have a few properties, so I'm very familiar with cost, I was shocked that their cost was so extremely high compared to other companies.

He arrived, we talked about the problem which was in my crawl space. He was only here for about an…read morehour I think and had replaced a faucet and repaired another. I'd be glad to have him come back if another plumbing issue comes up.

The guys, Jesse and Mason, were prompt and knowledgeable. We had a leaking toilet, they diagnosed…read morethe issue, left go get parts, returned and finished the job, all in a timely manner I will absolutely use them again!

Came on time/ next day after inquiring, great service and very knowledgeable! fixed faucet and…read moretoilet quickly and price was very reasonable.

Pete was on-time, courteous and fair. His work was thorough and tested. Would highly recommend. His…read morepricing was fair. He was efficient with his time.