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North Bethesda, MD

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EQCO Real Estate - Edward Quach - Licensed in DC, Maryland, Virginia

EQCO Real Estate

(36 reviews)

Top Notch Service - Top Notch Everything!…read more I interviewed three realtors before settling on Edward Quach of EQCO Realty. From the word "go," Edward was by far the most prepared- he came to the house with a customized list of comps and a marketing plan, and had already put some thought into his initial suggestion for the price target. Of the other two other two realtors I interviewed (both from "big name" realty groups), one didn't have a price target and asked ME where it should be set without coming prepared with comps, and the other strongly pushed a starting price that was $50,000 under where I started (and sold) with Edward. Edward isn't about pricing low to secure a quick sale. He worked with me to set a realistic price target and outlined a marketing plan to get us there. He didn't mind spending the time to help me understand my options, including taking the time to outline what the costs and revenue stream might look like if I chose to rent out the property versus selling it with him. Edward was always easy to get ahold of- if I ever needed to leave a message (which was seldom), I always received a return call within a few minutes. There was never a point where I felt that I was disconnected or didn't have any control over the process. My property was in good condition overall, but needed some work. I contacted my usual handyman for an estimate (repainting entire interior, carpet for two floors, minor drywall patching, re-grouting a bathroom, replacement of smoke detectors, etc.) and the estimate came in at $25k. I reached out to Edward for help, and his network of contractors got everything done, and done well, for less than half of my handyman's price. When I needed to leave the state to secure a lease on a new property, Edward stepped up to inspect the contractors' work. He sent photos, and offered a video tour to ensure the work was to my satisfaction. Later, when the HOA decided that me asking for a resale package meant that they should notice me to fix four items that they hadn't seen fit to complain about in the preceding 10 years (a few days before closing, no less) Edward came to the rescue again- all I had to do was send him the HOA's list of fixes, and he coordinated directly with his people to get everything resolved. When we had to make the big move in a rush, some important items got left behind accidentally. Edward came to the rescue again, personally running to the old house and shipping a huge box of items to my new address. Long story short, choosing Edward and EQCO was a solid win. This was my first home sale, and I was nervous. Edward was knowledgeable, explained what was happening with the sale (and my options) at each stage of the process, and kept me informed throughout. I highly, highly recommend Edward. Do yourself a favor, and go with Edward- you'll find him to be as responsive, trustworthy, and protective of your interests as I found him to be.

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

Wentworth Apartment Homes - Fitness Center

Wentworth Apartment Homes

(26 reviews)

We really enjoyed our time at Wentworth Apartment Homes in Rockville, MD. The convenience of the…read morelocation was a huge plus, being able to walk straight out of the building and into the grocery store without needing to get in the car was invaluable, especially with toddlers. It made day-to-day life so much easier. The amenities were also a great bonus, particularly the children's play area and the gym. They added real value and made the community feel more family-friendly and practical for our lifestyle. If we were ever in a transitional period again, I would honestly consider living here again without hesitation. The only reason for the 4-star rating is that upon arrival, the apartment we had originally applied for was no longer available and had been given to someone else. That was a significant disappointment during an already stressful move-in process. This was only addressed on the day of arrival. Felt deceived by this!

Human in Robot Mode!!…read more We scheduled a tour, but the experience was disappointing from the start. Parking was unclear, tight, and stressful. After driving there on a tight schedule, we were met with a rigid "no, stay here." Right before the tour, we were asked for IDs--which we understood and were ready to provide. One of us could not locate theirs immediately, but instead of showing any flexibility, the staff insisted only one person could go up while the other stayed behind. We politely asked if there was any way to proceed, since one valid ID was already provided and we had driven all the way there. But they quickly said no, so we thanked them and left. The handling was so poor, neither of us felt it was worth continuing. The experience spoke for itself. What exactly do they think two responsible adults, touring with an agent, are going to do in an empty unit--STEAL THE WALLS? The total lack of logic and basic trust was insulting. It showed a complete inability to deal with professionals or handle real-life scenarios with common sense. This went beyond unprofessional--it was robotic and completely lacking in basic people skills. Instead of offering a simple solution, they followed a rigid script with no ability to adapt. If this is how renters are treated, it signals poor management, weak training, and a culture that confuses control with competence.

Aurora Apartments - Beautiful Bright Bedroom

Aurora Apartments

(49 reviews)

This is my 3rd review, I've lived here almost 4 years now and have to say the customer service here…read moreis just unsurpassed. While I've occasionally had my disagreements about things and took a star off during my last review following an upset, potentially likely due to my own high standards and occasional bratty-ness, the office staff is never petty about it nor holds it against me and still goes the extra mile to address all resident concerns. I complained a few times in the winter about hot water running out because I'm a bit of a diva and like to take really long showers and baths (over 20 minutes) , and the management staff, Jennifer and Nicole, and maintenance team, Isaac and Jose, moved mountains to address the issue - from ordering a new water heater, to trying different brands of water heaters, etc. they wouldn't drop the issue until they knew I was satisfied - which says a lot about customer service. Especially after I've had prior moments of being bratty with them and threw a few temper tantrums in the past lol *embarrassed face*. Vivian, Helen, and Kyle at the front desk along with the new staff are always amazing and so helpful. If they see you coming in with heavy boxes and hands full and recognize you, they unlock the front door so you're not struggling to find your keys while holding on to grocery bags. Makes more of a difference now that many of us are spending more time at home. Anyhow, it's a great community. You can *feel* the difference of the vibe here versus other apartment communities I've visited when I entertained the brief idea of moving. I haven't lived anywhere this long since 2006. Sure, some have complained about thin walls - but that is apartment living anywhere you go. This is still the best customer service I've experienced in my life at an apartment community. They are building a 3rd community building next door I think... so keep an eye out. ;-) Great job, LCOR. Thank you for spoiling us with great staff. Please keep them and give them a bonus for always being wonderful!

Everytime I visit this place it always smells like marijuana everywhere. Elevator, lobby, multiple…read morefloors, doesnt matter at any time. Leasing office and "concierge" is literally the worst Ive ever encountered. Ive called and visited multiple times to try to lease here and its as if this is the worst place they can work. Never seen them smile and/or greet anyone, ever.

Abaris Realty

Abaris Realty

(89 reviews)

Two days ago, I had an accounting issue about a possible duplicate payment for HOV fee, so I sent…read morean email to Abaris Realty Management, it took only one day, I got answer from Giger who helped me solve the issue with patience and his professionalism. I really appreciate Abaris Realty's service and will recomendad to everyone I know.

Terrible company. I would give them no stars if I could…read more I had a frustrating experience with Abaris due to their poor communication and mishandling of payments. After mailing a check for my HOA dues, I called customer service to check on its status when it didn't clear. Staff explicitly told me the check was never received and assessed a late fee for non-payment. To keep my account in good standing, I immediately paid the balance plus the late fee online, which incurred an extra processing fee. To protect against a lost or stolen check that Abaris claimed they didn't have, I paid my bank to place a stop-payment order. Weeks later, Abaris charged me an additional fee for the stopped check, explaining that their policy is actually to hold onto mailed checks and process duplicate payments as future credits rather than advising residents to issue a stop-payment. Had they simply told me the check was delayed in internal processing instead of declaring it missing, I would not have incurred credit card processing fees, bank stop-payment fees, or an unfair penalty fee. I acted in good faith based on the direct instructions from their staff, and it is completely unreasonable to expect residents to foot the bill for their internal delays and contradictory information.

Marie Waldo-RE/MAX 2000

Marie Waldo-RE/MAX 2000

(3 reviews)

Marie Waldo is an agent I can recommend without hesitation. She is awesome! Personable,…read moreknowledgeable, patient and savvy. She helped me buy my house in an area where houses do not go on sale because they are sold through word of mouth. I've recommended her to all my friends and am working with her again to buy a new place. She focuses on Montgomery and PG Counties as well as DC but has sold properties metro-wide, call her!

Our experience dealing with the buyer's agent was extremely frustrating. From beginning to end, the…read moreprocess became far more difficult than it needed to be because of poor communication, unnecessary delays, and a lack of professionalism. Every step seemed to create another issue instead of moving the transaction forward. It often felt like simple matters were being overcomplicated, and we repeatedly had to wait for responses or clarification on issues that should have been handled quickly. Rather than helping facilitate a smooth closing, the experience became stressful and exhausting. As the seller, we expected the buyer's agent to communicate clearly, stay organized, and work professionally with everyone involved. Unfortunately, that was not our experience. The transaction was filled with avoidable frustration, and we were left questioning whether our time and effort were being respected. Based on our experience, we would not want to be involved in another transaction with this agent. We hope future sellers, buyers, and other professionals have a smoother experience than we did, but ours was overwhelmingly negative.

NoBe Market Apartments

NoBe Market Apartments

(65 reviews)

A Huge Thank You to the Wonderful Nobe Team!…read more I would like to sincerely thank the three amazing employees at Nobe who supported us during a very stressful time. On our first day after moving in, I realized that the apartment we chose wasn't suitable for my son due to his health needs. I immediately went down to the management office, where I met Norleen. Even though the office wasn't officially open that day, she wasted no time reaching out to the manager and other team members and did everything she could to help us. Within a short time, they showed us several available units and made every effort to help us move into the one that best fit our needs. Once we moved, there were a few things that needed to be fixed. Jordan Coleman | Assistant Property Manager organized everything quickly, and the maintenance team came right away. At first, a few details weren't fully clear, but then Wener, the Maintenance Manager Assistant, came in -- he immediately understood what I needed and handled everything efficiently and perfectly. Thanks to this incredible trio -- Norleen, Jordan Coleman, and Wener -- our home was set up beautifully in no time. They went above and beyond to make sure my son and I were comfortable and happy. Their kindness, professionalism, and genuine care truly made all the difference. Thank you again to this amazing team -- you didn't just help us find an apartment; you helped us find a home. We are so grateful for all your support.

The maintenance in this building is horrible and inadequate. I have had repeated issues that should…read morebe considered serious safety and habitability concerns. My apartment has a faulty lock and door handle that frequently jams, leaving me unable to get into my own apartment. This has happened twice, and I have had to call emergency maintenance while stranded outside. The most recent time was over a holiday weekend, and instead of sending someone out, emergency maintenance told me to contact a locksmith myself. I did not lose or damage my key--the building's lock was malfunctioning. I should not have to pay out of pocket for a locksmith because the building's lock doesn't work. I have also had electrical outlets that spark when used, as well as outlets that don't work at all. I've submitted maintenance requests about these issues, yet the problems continue. Sparking outlets are a serious fire hazard and should not be treated like a minor maintenance request. There are also multiple appliances that appear to have been improperly installed. The dishwasher, for example, is so unbalanced that the wheels repeatedly pop off the bottom rack while using it.

Mid Atlantic Builders

Mid Atlantic Builders

(7 reviews)

My buying and build process was great, I have no complaints. We had a great salesperson (Matt) and…read moreProject Manager (Rachel). Mr. Lavery and the entire corporate office were great. However, Im disappointed because I bought a very expensive house and only got a cheap keychain that faded after a few months at closing. Other friends who closed with different builders received Tiffany wine glasses, fruit/wine baskets and gift cards, and they spent less than I did. It was the downside of the sales experience. I'm two years into my new home and it still bothers me... lol They really need to work on the finishing touches of the whole customer experience. Then the warranty process with them is pretty horrible. I did my walkthrough and they approved and agreed to fix my carpet which had a tears at a seam running through my family room. First, they send some nasty smelling drunk ass flooring guy to do the repair. He pulls up to my house sits in his car and finishes a beer. He smells like alcohol and sweat. It's covid and he's not properly wearing a mask. He fixes my hardwood flooring while complaining about his knees. When it's time to fix the carpet he tells me his leg hurts too much to finish the job and he's going home. I sprayed and febrezed and microbanned my house to death and I could still smell him for hours after he left. The next day I get a phone call from Mid Atlantic saying they will not fix the carpet because it looks like user damage. It's the same damn damage they had pictures of when they approved it months earlier. Some bullshit...of course the project manager sats that looks like a dog or a kid did it....except my kid can't walk yet, and my dog is not allowed on the main floor of the house so clearly they thought they were going to spin this. I tell him that's some BS and he says he'll check with some industry professionals to get a 2nd opinion. Of course he calls back and says all the professionals agree that a kid or dog did it. Just nonsense!!! I can't believe they reneged on their word for something that is a relatively cheap fix. I could go on and on about the Mid Atlantic handling of this warranty process but, in short I love the design of my home but I'll never do business with them again. Simply because once they get your money it's a Big F you to the customer.

We're building a home with Mid-Atlantic Builders at Glenn Dale Estates, and the way things have…read moregone so far has been really disappointing, especially at this price point. We went under contract on a home around $1.1M. From the beginning, almost every request was met with a no. About ten days after signing, we asked about structural options and were told it was too late. During negotiations, we were told there was no flexibility. Other basic requests that I would consider reasonable for this kind of purchase were shut down as well. Not long after we signed, another home in the same community went on the market with more features than ours (morning room, deck, fireplace, etc.) and then dropped by $135K, ending up just slightly above what we're paying. I raised this calmly with the builder and asked if they could do anything small to acknowledge that gap a porch, deck, extra hardwood, an appliance, a fireplace, something. The answer was no to everything. I was told it was a business decision tied to inventory, carrying costs, and deposits from a cancelled buyer. I understand the business side, but from a buyer's standpoint it doesn't feel right to pay more for less while watching a better home on the same street get a huge price cut. No one from leadership offered even a small gesture to show they understood how that feels to a family spending over a million dollars. We're still moving forward with the house because my family loves the layout and location, but I don't feel good about how we got here. I wouldn't recommend Mid-Atlantic Builders to friends or family based on this. If you decide to build with them, go in with your eyes open, ask every question up front, and get very clear on how they handle pricing changes in the same community after you sign.

PMI Potomac - propertymgmt - Updated October 2026

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