Sound Auto Care was very thorough with the inspection of my car and the work that was completed. I…read moreparticularly like the detailed reports with pictures that explained what needed to be done and what was done when they finished the work.

Paid for two separate "diagnostics tests" adding up to almost $400 just for him to tell me…read moreeverything that needed to get fixed isn't worth fixing. Whatever th that is supposed to mean. He also drew a bunch of circles on a little piece of paper trying to give me an imaginary understanding of what he seen and needing fixing, rather than taking actual photographs or videos as they mentioned was going to be shown to me so I can get an honest understanding of what I paid him to look at and such. lol this was a major scam and it's comforting to know there are still mechanics out there trying to make a difference with their professional opinion rather than waste someone's time to leave your car with them from open til close. I had to call numerous times throughout the day regarding updates and services done yet nothing until the doors were closed and I popped up to go get my car back.

Renton,WA I had 2 new tires installed on my motorhome…read more Every one working there is friendly and helpful. The truck tire in-stall area is the dirtiest I have seen in all my years. When installing my tires on my very polished aluminum 22.5" wheels, they made several deep scratches on face. Caused by all the dirt and debris in the rubber mat floor. I would not use this Renton location again.

I (slowly) came here with a nail in my tire (well, a nail in the tire that was in my trunk) and a…read morespare tire on my car. First of all, you should know right off the bat that they primarily deal with commercial vehicles - like semi's. They have two bays to work on cars, and one of the bays is completely filled with tires. When you first walk in, you walk into a waiting room that is also the greeting counter with two desks snugly behind it. Everyone was friendly enough and it only took about 10 minutes. If you're in a bind, you should come here. They'll definitely take care of you.

Today I was in DIRE need to get my breaks & Transmission flush on my KIA. I searched on google &…read morefound Alltek auto repair. I also found great saving on his website. I called Ron he quickly asked what I needed fixed on my car. I explained what the issues we're he Immediately said he could fix the issues & would call for parts right away. I was like really this is too good to be true. Then he confirmed my price.....which was way CHEAPER than what I was quoted the day before. Ron's customer service was amazing! I was in & out like a breeze BEST customers service ever. I would recommend Alltek auto repair to family friends & co-workers. Thanks so much Ron & Mr. Smooth

Ron did an amazing job with my Xterra. I needed an engine swap and he kept me in the loop of…read moreeverything I needed fixed, never gave me a hard time for blowing his phone up asking about my car. The work these guys did is absolutely amazing. Prices are the best I've heard especially for an engine swap. I'd recommend these guys to anyone who needs any auto work done!

Brian is an absolute lifesaver. After being jerked around by the Renton Chrysler dealership for…read moreWEEKS, Brian came out the very next day to evaluate our van and give us an inspection we could trust. He was friendly, prompt, knowledgeable, and I am so grateful for his willingness to come to me. I will definitely be using his service again in the future.

Great experience, great price, and did a remote vehicle inspection at the last minute. Highly…read morerecommended.

I had a bunch of service work done on my Class C motorhome, which is on a Ford E350 chassis…read more Originally there were a few communication glitches. I used the online appointment scheduler only to find out they "never really look at that". But aside from that I found them to be skillful and friendly. They gave me an estimate for quite a bit of work and they came in very close to that amount. The MH is running great. I will use them in the future fo sure.

This company, and the people who work here, are AMAZING ! I can not express this enough. I have…read morebeen going here for several years now and they always provide great service for a good price, but they always find a way to go above and beyond. Here are my two standout experiences... A while back my car said it was overheating. I stopped by a Grease Monkey and they said I needed a new part that they would have to order and gave me a deadline. I was very suspicious of this . I then went to Burien Truck Repair and they told me they would look and charge me a diagnostic fee. In the end, they didn't need a new part, it just needed to be cleaned. They did that, lumped the diagnostic fee into the repair since they actually did it and saved me $200-300. They also gave me a ride to work while I waited! Next! Biggie! Things have been rough and my plate was stacked. I was pulling into the dentist last week and I suddenly heard the most horrendous noise. I was expecting to see a pipe dragging. Very flustered, I went in and the hygienist said she heard it too. I called BTR and Christy had me hold my phone out and drive back and forth a bit. She said that sounded terrible and, while they were about to close, rush over. I pulled in, getting many WTF looks. Christy ran over with another guy saying she heard it from the back. They immediately looked at it and said it wasn't safe to drive home and said they'd be on it first thing...and AGAIN gave me a ride! I got a call around 9 and...it was a rock. I drove over a rock and it wedged itself up behind my tire. The charge? $0! Wholly moly! So basically they are the best, not just in customer service and car repair, but hi just all around standout people. I can not express this enough. I would, and do, recommend them to everyone for everything. A million thanks to the whole Burien Truck Repair team!

I've used this shop for auto inspection and repair ranging from the simple to the very complex…read more The front desk is experienced, polite, helpful and thorough. The mechanics who do the work are the best. Prices are excellent, especially for the quality of work that BJA provides. Auto repair work has become very expensive - it's great to have it done well "the first time".

I brought my car into this shop and was told I would be charged,$90.00 to diagnose and was charged…read more$180. 00 for the diagnose. They ended up putting in a $60.00 part, which did not help and I had to pay $398.00 total and the car still had issues. My concern I overpaid and they don't have the knowledge to repair or know what is going on

An honest and fair mechanic. We took our car in one morning for an oil change. The honest mechanic…read moretold us that our oil was still good for another 3 months. Any other auto shop would have just changed our oil without checking or would just charge us without any service. Le Thai auto is now our go to shop for car service. I highly recommend this shop

My Parents have Been using Le Thai for manny years and they have sworn by him…read more I started taking my vehicles to him about 10 years ago. Very honest very and very good mechanic. I am a real customer do not filter me...Yelp. His prices are the best period. He works on my LandRover, my Moms Mercedes, all makes and models Thank you Mr Thai you are the best my friend.

Joe's service is prompt, competent and fairly priced. He has replaced batteries, done electrical…read morework and diagnosed problems on both my cars as well as my truck. He does not "find" unrelated problems to pad the bill, and provides useful preventive advice

Joe is great! I called him in the morning, and he showed up at my house the same day. I thought my…read morealternator was shot, but after running a couple of tests, he quickly figured out that the battery was just dead. He drove me to a nearby auto parts store to grab a new one. We listened to classic rock and had a nice chat along the way. After installing the battery and confirming my alternator was fine, he noticed my serpentine belt was old and noisy. He offered to replace it and made another trip to the store to pick one up. On top of all that, he took the time to teach me a few things about the engine and gave me solid advice for future oil changes. His prices were more than fair, and he's a genuinely nice guy.

I'm only leaving one star because I cant leave zero. I really loved this place until after my…read moreconversation with the front desk employee that says he's also the owner. I believe he is also the same person that had me order a completely extra set of cabin filters that I didn't need. I ordered these from him over the phone then came in to pick up my order. My vehicle has two cabin filters and there were two boxes so I trusted him when he said that was my two filters and paid (well now I know double the price). He was so concerned with his dog more then work he never verified I needed one box or two. But if your the owner you would think you would know your product. I have been busy so I didn't get around to installing them until this weekend. Which has been less then 30 days I need to add. So when I opened one of the boxes I noticed there were two cabin filters in it. Which is actually also a question I asked on the phone that day when I placed the order and he still told me there was just one per box. Mind me these are BMW cabin filters so they are not cheap. So when I called today 8/9/2025 to ask if I could return one because they sold me the wrong amount and made me over pay for something he was very none willing to help and very rude as hell about it and this is the owner. The OWNER of the company said he cant do anything about refunding my order. I just wanted a refund for the extra one THEY messed up and sold me. But some how the OWNER doesn't have the power to issue that refund because under 30 days is too long??? I really loved this place and have used them several times several times but I will no longer give them my business because of how incredibly rude and non understanding the OWNER was the same person that messed up and sold me the wrong quantity in the first place. Poor customer service and no accountability is a terrible way to run a business. Along with a terrible attitude about it. Check your stuff before you leave because the OWNER does not know what he is doing obviously and his dog is more important then taking care of his customers! The other guy who used to work there at the front desk was way better and knowledgeable then the new Hispanic OWNER quote un quote guy.

My Audi was serviced on 6/1/22 for a power steering pump, suction pipe and belt replacement. 12…read moredays later the belt snapped and was left inoperable. After speaking with Marcus, he mentioned that due to the pandemic, it was hard on the business and he has let go of all of his mechanics since. I'm not sure if it was because they were not also qualified, but it did seem to raise some concern, due to the quality of work done on my Audi. Call after call, he gives me no indication that he is willing to help my situation. I had my car towed to a shop at my OWN expense, and had another mechanic diagnose the damages. He mentioned the following: The serpentine belt snapped and needs to be replaced, along with the tensioner, intake manifold (flap is broken). It will need a compression test and diagnosis (timing has jumped). I went out of my way to get this diagnosis from another shop, since Marcus said he was not able to. At this point I'm very frustrated and had my car towed to my house. It has been sitting in my garage, inoperable to this very day, which is over a year now. I've emailed Marcus and his website about my findings, and have heard not a single word or how to make things right. As I read some of these posts on here, which are pretty recent. I'm beyond frustrated that customers are coming to you and having work done on their cars. Not only does that imply that you have mechanics employed, but deliberately ignoring my situation. Basically, I just want a shop to do the right thing. I paid for a service, the service failed. The invoice does in fact state it covers 2 years in warranty. I hope my review helps you decide on giving this shop your business.