Jessica the owner is great, she has been doing my hair for 3 years now and love what she does…read more Pleasant atmosphere and she is so sweet and accommodating.

Not the high quality pics they post…read more Coming back after my honeymoon to write my review : this place was so frustrating. The woman/owner at the front who answers the calls was clearly exceptionally talented. I do actually think HER work is the one broadcasted on social media. My maid of honor reached out via instagram with a photo of what I wanted for my wedding nails and when I got to the salon, I was excited to get started as it was the literal day before my wedding. (We DIY'd the WHOLE thing and I needed to make sure I didn't break any nails in the days before) I can't remember the name of my nail tech, but IMMEDIATELY I realized we were in a sticky situation. I tried to trust the process, showed her photos, told her I wanted a squoval French with the gold line to highlight the manicure. After I watched her MULTIPLE TIMES glue the tips on crooked, and I'm not talking like picky girl crooked, I mean DISFIGURED crooked - Once we got to the gold tip portion, I was told by the woman/owner up front "she can't work with metallics and do lines like that can you pick a different design?" In my head, I'm like, "did you not schedule this?" "Would you let me leave with my hands looking like this?" "Why don't you do it?" But she had another client and was doing anything absolutely gorgeous job on her nails while simultaneously dealing with a tough situation on the phone. I was so totally thrown off guard by this, already by the shape of my nails which definitely were very DUCK looking and the fact that we communicated with their instagram which is riddled with insane talent that I didn't know what to do. The woman up front/owner was very clearly and personally going through something on the phone that I really felt bad about and I just didn't want to ruin anyone's day so I just sucked it up and left with the absolute worst manicure of my life after so many times explaining that these were my wedding nails. My poor maid of honor got similar treatment where she got dip nails and her male manicurist put them back in white dip at the end so her nails literally looked like she played in glue. Im so frustrated. I understand people have hard days, but no one asked me any questions or seemed to care that I was getting married and chose their salon to do my nails. We had a huge wedding of 165 people and I had to show my ring to all of them - my nails will be plastered in photos for everyone to see. I tried to file them down on the sides, went to a cvs to try to fix them myself after our rehearsal dinner as I had 0 time to do anything since we were on a pretty big time crunch and my index nail on my left hand was literally pointing right. The salon itself is pretty, it seemed clean, but as far as marketing goes, I can't believe this happened to me. I paid 70 dollars and I always try to tip well, because I do want to believe the tech tried her best and that it wasn't necessarily her fault that the appointment we made was for something she couldn't do, so I tipped $20. Disappointed, sad and honestly feeling a bit robbed by them still. One week after as well, there was an odd gap of clear space between the French and the actual pinkish color that literally turned yellow on our honeymoon. Mortified to show my hands there. Now, even after I correctly took off the nails with acetone, I am left with an awful RING OF FIRE on my nail beds. this has never happened to me before and from what I hear, it means the tech was careless. The gift that keeps on giving! So now, after my wedding and getting my new and beautiful ring, I can't even get my nails done to show it off. I have to wait until these grow out. I will update the review with more pictures as they come in but here they are currently less than 1 month post appointment

Lyn is amazing. Great attention to detail &very friendly! Go see her…read more Recommend !!!!!!!

My girl Bria always styles my crown just right! It's so important for me to have my hair on point…read moreat all times, and this young lady has the color game on lock! She always accommodates me and makes me feel special! She also cuts like a rock star!! There are not many people I trust with my hair, but I can honestly say she's got it going on! She's in the salon plaza in Glen Allen and it's really cozy and comfortable. She works fast, effortlessly and she listens to you. I hate when I go to a hairdresser, and because they are the experts they want to take control. She tries to be as accessible to her clients as possible, and work's with you to make sure you look and feel good. I know I feel pretty good when I leave. I feel so good that I go shopping for an outfit to match my hair, lol. ( I'm going to go broke). Anyways you must give my girl a try, you won't regret it!!

My first time appointment with Bria. It was great. She explained the process to me before she…read morestarted. Ask questions about my hair and what products I was using at home. As she executed each step she explained what she was doing. The whole experience was awesome! I will be a returning customer. Thank you Bria!

For the price of services, this spa has ZERO amenities or frills. No relaxation room, no sauna, no…read morewhirlpool, no locker rooms, no showers. Nothing. I was expecting high end spa with a high price point. My massage technician was very nice and did a good job, however for $230 for a 60 minute service, I could have had the same for half the price at hand and stone.

So I decided to splurge on a spa package for myself for my birthday the day before. Leah, at the…read morefront desk, worked with me the night before to build a package that I liked and they could fit into their day. She told me valet was comped for guests and I'd also have access to the hotel's pool area. The service was great!! I arrived early day of my appointment to visit the hotel's hot tub. That was a great way to start off the day! It was so empty I had it to myself. Then I went into the signature massage which was so relaxing. It mixes aromatherapy and hot stones (though I could not tell what part was aromatherapy...). I had a male masseuse (forgot his name) that was phenomenal and really paid attention to my trouble spots without compromising my full body. It was also professional, parts that were not massaged were covered the whole time. Then I got a refresh facial. Not sure what he did besides a scrub and cleanse but it felt nice. I then had a 45 min break, so they were able to order a cheese & fruit plate. I also received a mimosa & glass of water. The staff kept checking on me to make sure I was ok and didn't need anything. After that I received a mani pedi. Both included a scrub and hot moisture wrap. When I was done, they let me hang out for a little while my polish dried. I would definitely come back!

Becky is a fantastic brow expert. I started going to her more than 5 years ago. She is very…read moreknowledgable and excellent. The first time I went she shaped them with a pen first to show how they would look after. Places I had gone to before never did that and I always left feeling a little odd. Not with Becky though. She truly is a brow expert. She recently won top honors within the company and got to go to San Francisco for a conference and to meet others from around the world. She is a true beautician and a credit to her profession. On top of that she has become a great friend and I enjoy every moment of our monthly appointments. It's truly a relaxing experience and I know not of any other I could say that about.

From the owner: Feeling good is always a good look. At Benefit at Ulta Glen Allen, we've got all the goods for…read morenewbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

Stephanie was amazing and made everyone feel beautiful on our wedding day! She is a talented MUA…read moreand a calming, kind presence in the midst of an otherwise stressful event. I loved the natural look of her lash application, her contouring ability, and her overall attention to detail. I was especially impressed by my trial, which Stephanie hosted in her immaculate studio in a very professional manner. When I asked for a slightly different look following my trial, she was incredibly accommodating and achieved the vision perfectly! Stephanie is beyond talented, and I would recommend Hertel Beauty to any bride in the Richmond or Charlottesville area.

From the owner: Stephanie specializes in special occasion, bridal, and formal makeups with her signature soft glam…read moremakeup looks. She is your go-to professional consultant for formal event/outing makeup as well as bridal & bridesmaid (wedding) makeup. As Richmond's top upcoming makeup artist, Stephanie has mastered the art of enhancing natural beauty,