All of the staff from Plus Property provided excellent service. They made our home rental a perfect transaction from beginning to end.

I had such a great experience working with Stacy! She was incredibly knowledgeable, professional, and generous with her time. I was looking for rental information in Santa Maria, and she went above and beyond to provide detailed, thoughtful insights that were extremely helpful. It's rare these days to come across someone who truly cares and takes the time to help, even when there's nothing directly in it for them. Her kindness and expertise really stood out, and I won't hesitate to reach out again or recommend her to others. Thank you again, Stacy--you made what could have been a stressful experience into a smooth and positive one! read more

I have rented from Plus Property Management Since 2010. I have moved into 3 properties already. The current location I have been in for 10 years. I honestly have to say that it's been awesome dealing with PPM (Sara). They took care of me when I had a microwave that faulted. It's been great and I wouldn't go with any other. read more

We have rented from Plus for 9 years. Lindsey is my absolute favorite person there. Yes, they are definitely slow in some aspects of getting repairs completed but it does get done. We are still waiting on repairs from the water heater flooding part of the garage a few months ago (not our fault) Getting them to replace simple things like window coverings that have aged/broke/stopped working has been a bit of a struggle and we have repeatedly asked for carpet/flooring replacement (we have been in our rental for 5yrs, it wasn't replaced before we moved in & previous tenants that were here for 6yrs had animals...we asked last yr and the year before but the request has been denied by plus each time..the carpet can only be cleaned so much and its worn down esp in high traffic places) overall, i think they are one of the better management companies in the area. update: 7/2025..docking off a star. -its now been over 2 years with a broken built in microwave here, Plus is well aware it stopped working..still hasn't attempted to replace or fix. We had to go buy a microwave. -Carpet is continuously getting worse. Still not willing to fix or replace. Its been here for at least 11 years, previous renters had animals (who urinated on the carpets...) so when it gets humid it smells like animal urine in the house still. This has been brought up numerous times. its been professionally cleaned multiple times. -Rear slider door handle has been broken for at least a year now. Still not fixed. -Had a water heater pipe burst in the garage a few months ago, they fixed it in the cheapest way possible and the wall repair looks absolutely terrible and they used mismatched paint. -They continue to raise our rent every year (10%) but wont do general repairs/upkeep and maintenance to the house. -Still haven't had all the window coverings replaced that need it. They have only done 3 so far and they put up the cheapest stuff they could get, & i had to purchase the curtains for both sliders since they took out the vertical blinds (that were broken/non functional..definitely will not leave the curtains i bought when we move) -fridge that was included with the house stopped cooling and is now taking up space in the garage since they have not come and removed it yet. We are storing it as we don't know what to do with it. read more

I rented with Plus Property Management for 5 years. I never had issues with maintenance requests and staff were always quick, responsive, and friendly. I always felt taken care of by this company and would recommend them. read more

I'm just moving into the new property, where the realtor apparently doesn't review contracts or applications. So had to submit the same document multiple times. Then, due to not reviewing applications, sent us over a contract which we signed and agreed upon, which was followed by money getting added due to things getting missed in the application review. Took the contractors almost 2 weeks to come get their materials from the property once we moved in. No welcome package, email, etc. No tenant portal set up, etc. Keys and garage door openers were put in a bag and left on the side of the house. (Easily mistake for trash if we didn't inspect it.) So between all of that and multiple things wrong with the property... the move in process has been extremely under whelming. Only thing saving this property is the cost for what you get. read more

Lindsey has been awesome, and always proactive. If you are on the central coast, look no further than Plus Property!

Lindsey at plus property management (Santa Maria and Lompoc location ) has been such a great help. She is attentive and helpful and has done everything to help us get approved for a place. It has been such a great experience working with plus property management. read more

We've been with Plus Property for at least 5 years and have been extremely happy with the management services that they provide. They are very accommodating when arranging lease details and answer all our questions with complete satisfaction. Stacy, Ana, and Sharon have been great and are always helpful with our questions. We've had a few maintenance issues since we've been here, but Jenny always works quickly to have them addressed. Our hot water heater recently had a leak and within an hour Jenny had a technician at our home addressing the problem and arranged for the new hot water heater which was required to fix the issue. Everything was addressed before the afternoon on the same day! At one point, our kitchen appliances became unrepairable, but everyone at Plus Property worked closely with vendors and owners to replace all of the appliances. They truly are outstanding! Many thanks for the terrific people at Plus Property! read more

I worked with Stacy Leavy in order to find and get the apartment that was perfect for me in my situation. Not only was I able to find the right apartment for my son and myself but the process was painless and simple. Stacy laid out everything for me in a simple and easy to understand way that I was able to complete within days and was into my apartment so quickly. I had all my paperwork and my keys within days and I was into my apartment living. I understood and I am able to easily follow the guidelines for my rental agreement. Any issues I had with the apartment were taken care of immediately before I moved in. If anyone is looking for a painless way to get into a great priced apartment or rental home then I would recommend reaching out to Plus Property Management in Santa Maria and working with Stacy Leavy and the other great folks at PPM. read more

I love Plus Property Management! I am an "out of town" property owner. As such, I need a reliable, competent & efficient management company. The Plus Property team has far exceeded my expectations. I have had serious tenant/property issues & they worked tirelessly & compassionately with me to rectify every issue! I highly recommend Plus Property Management! read more

The Plus property team has been managing our family's properties for years. They work hard to openly communicate between owners, tenants and contractors so that the rental properties stay beautiful and in good working order over the years. I have appreciated working with Ana, Jenny, Stacy, Karina and Linda this past year. read more

We have been Plus Property Management tenants for a little over a year and have been very happy with their management. Every maintenance request has been handled quickly and thoroughly. When we had an issue with a vendor not showing up on the agreed-upon day PPM quickly resolved the matter and had a new vendor scheduled that same day. We have lived in a handful of different rental properties across the nation and Plus Property Management is hands down the best to work with! read more

Plus Property Management well deserves its name: It's the Best! Property managers are professional and attentive to clients' needs. Unlike other 'government-type' of property mgt companies. Plus Property's managers actually respond and are reachable at non-working hours via texts or email! Their team fully understand the landlords' best interest and tenants' best interest! Make it a smooth transition. Their renter screening process is solid. They made anything associated with our living accommodations easy and efficient, from showing us properties at the outset to paying the monthly rent. I could go on and on about how they helped us during our five years there but the space here is limited. In closing, I'd like to throw special shout outs to Stacey, and Rosie, Property Manager extraordinaire for ALWAYS BEING SO HELPFUL TO MY FAMILY AND I. All people we came in contact with At Plus Property Mgmt were courteous, professional and caring. Plus Property deserves a 5-star. THANK YOU, THANK YOU. THANK YOU SO MUCH!!!! read more

Don't ever deal with this property management company. They are a scam. We were informed that every member of the family must have acceptable credit and that we must file an application for each of them, costing $40 each. Since my mother is unemployed and has no income, she has no credit. I spoke with them about this and they said that that is fine and to submit an application for everyone, regardless. We submitted our applications and we offered them an excellent credit score and very high income. Our application was denied with the explanation that the owner required everyone to have excellent credit. Only ONE of the members did not have a credit. They should have never encouraged us to apply if they knew we were going to get denied because of my mother's credit. They just wanted us to pay the application fee, knowing we were going to get denied. The company already had someone in mind whom they wanted to rent the house to, they just wanted more applications to be submitted for the fees money. This is the third time we have experienced something like this with this company. I asked for a refund for my application which they will give me. read more

This company been managing a rental next door to me for about 5 years. It is a nightmare. They rent a home to one family of 5 and then 12 end up living there. They have 8 vehicle and only drive 3. All others are parked on the street for days in and out. Since they rotate the cars, the City can't do anything about it. Then they always have lots of people come over. It is so bad they use my property to access their house. They block our driveways and at night park on our driveway. Last weekend they had a party with 44+ people. Since they manage these properties, were never able to park in front of our home. I only have one parking spot in front of my home. Since I am handicapped and have services that are provided in my home, I have to provide parking in front of my residence. They never can do so. Often they park so close to the driveway, we can't get in and out. Been telling them my situation and there is no point. They say that it is public parking. I am considering taking them to court for trespassing and hindering a handicapped to access their residence. At last, they cut hair in their garage at night and have young men hang out most of the night drinking. Throwing beer cans, bottle tops etc. in our yards. I just now spent thousands of dollar putting up fencing so that they stop walking across my property to make a shortcut. I could go on and on. Enough is enough. It is the Property managements responsibility's to make sure that all this is not happening. read more

Linda,Stacy, Steve and office team have been the best. We just rented our home and the process was smooth, positive and great to know we found a company we can trust. First time landlords is stressful but they did an amazing job guiding us and finding us the perfect tenants. Fully recommend using property plus management to anyone. read more

***YELP: do not remove my review. I have letters from this business address that I can produce to prove this is the office I dealt with.*** Worst property management company ever. I've never experienced worse bookkeepers in my life. They created two accounts for my one property and kept shifting funds around between them both. Despite me closing out my house with them 2 years ago I keep getting messages from them regarding closing their books on my home. Just got another message from them 2 days ago about returning funds to me. Why are funds still being returned 2 years later? I asked for invoices and they said they don't do those? Huh? What business doesn't have invoices? Now they're supposedly mailing me records on my house so now I will have to spend hours of my own time back-tracking their bookkeeping to see where all the money came in / went. read more

We have worked with Stacy and staff at Plus Property Management for well over three years. They have always been very efficient, professional, friendly, and gone above and beyond to manage our rental property in Santa Maria. They have brought us excellent tenants who have always left our property in pristine condition. Any time a tenant needed something checked or fixed it was always done in an expedient manor to the tenants satisfaction. One of the staff members would always call us to let us know what the need was for the tenant and to verify it with us. We have the utmost respect for the team at Plus Property and highly, highly recommend them. They always strive to do the best job possible for the property owner as well as the tenant. Thank you so much Stacy Leavy and the whole staff. William C. 8/14/2020 read more

I can't say enough on what a great experience I had getting a renter for my house. Every aspect was gone over before hand and I got the perfect renter. Highly recommend. read more

This company is out right dishonest and not very professional... I tried contacting on numerous occasions for the last week with no return correspondence... they are completely ignoring all of my attempts I have also tried contacting the Better Business Bureau and they are now trying to get a hold of them! My issue lies with the return deposit deposition for final security deposit or they're requesting not only they keep the $2245 but they are also requesting an extra $905 to "fix everything that was left damaged and unclean in this house..." I have picture proof on house spotless I left that house! And they are charging me for a wood door for over $1000 that was replaced last year because of either dry rot, or the installation person said possibly someone tried to break in...that door was not damaged by anyone living or visiting the residence and I'm just asking for exclamation why we are being charged for something that happened last year.. We were never told that it would be our responsibility! There also claiming that they cleaned the screens that I myself replaced brand-new before leaving the house... They're also claiming to have needed a deep cleaning in the kitchen and vacuuming carpets... When I have picture proof that all of this was done! They are refusing to respond to any of my emails! read more

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The incestuous business association between this Property Manager (PM) and the corresponding property owner causes us to highly discourage potential tenants from doing business with them. They make use of despicable schemes to redefine contractual obligations and responsibilities that aim to accommodate their best interests. Lacking integrity, essential communication skills, and overall professionalism, these people displayed a wide array of hostile behavior, fraudulent conduct, and domineering attitude from the beginning to the end of our relationship. During the viewing of rental properties available, the PM representative refused to show us a property we had requested to see for no reason. But later, without explanation, she suddenly experienced a change of heart and showed us the rental unit. When things broke down, the owner only returned calls in a timely manner when it was in her personal best interest to do so (like when imminent water damage would have occurred when the garbage disposal started leaking, or when the sprinkler system broke down, or when she immediately made herself available the very next days - on a Saturday and Sunday - to renew her lease). Otherwise, it took at least a week to receive a call from a service person to schedule an appointment. The owner also demanded that we renew the lease three months ahead of expiration. In addition, she only allowed us to cancel her required soft water service until she had found a new tenant, even though the house remained vacant during the last month of the lease. The PM withheld/downplayed material information at time of signing, negligently claiming that owner hadn't provided such information: foregoing first month of free of water softener service because we were forced to use owner's established account; PM wanted to charge us renters insurance, but removed the requirement when we threatened to walk out. Three months before the first-term lease expired, the owner suddenly proclaimed that the carpet had to be professionally cleaned each year, even though not mentioned anywhere, and if we didn't, she threatened to replace the old carpet at our expense. The owner failed to follow CA CIV § 1950.5 (f)(1): ("If an inspection is requested, the parties shall attempt to schedule the inspection at a mutually acceptable date and time".) Two months before the lease expired, she only made herself available for the initial inspection 14 days before the lease expired, which made it troublesome for me in rescheduling a doctor's appointment for my toddler. I did ask her to reconsider given the circumstances, but she outright refused. PM and owner demanded comprehensive professional cleaning services to be done that were not included in the agreement (aside from carpet cleaning), including copies of receipts. PM led on that the dirt area in the back was green when we moved in, but the owner's husband asserted that the dirt was never fertile to begin with. Contract checklist also incorrectly stated that a sprinkler system was in place, but there was never one. Owner dishonestly deducted from the security deposit for: wall holes in garage which the owner had stated, in the presence of the PM and myself, she had pictures of and existed prior to us moving in; spraying weed killer in cement cracks - unreal; water spots on shower door which were listed on the Statement of Conditions prior to moving in. The owner promised to refund us to replace a broken sprinkler ourselves while she was out of town, but she never did even after providing her with the receipt. When the lease was extended, the owner asked for an appointment to sign the contract, but without prior agreement, she decided to do an inspection. Later, the owner gave us a week to decide to renew lease, but called before a week was over for an answer. Then, she frequently called us to ask if PM had called us with move-out instructions for a whole month before the 30-day notice was submitted. Suddenly, a week before we submitted our 30-day notice, a 'for rent' sign was placed in the front by PM without a courtesy notification from either PM or landlord. It was humiliating the way PM insisted that if the carpet was not done to "their standards", we would be charged for another clean. But, they did not hesitate to suggest multiple times that we use "their guy" (whom we had independently considered and we found comparable, but we decided to go with someone else who offered more value). It was also insulting when PM said, "cheaper is not necessarily better". "Standards" for cleaning carpet are nowhere on contract. "Just so you know", as haughtily remarked by the disingenuous PM. read more

**WARNING** If you are thinking of renting out your property, please read this. I am a homeowner in Santa Maria. We left our home to be managed by Plus Property for more than 6 years. We had a written agreement upon signing with them that a certain number of fruit-bearing trees in our yard were to be alive when we returned. This was SIGNED by Linda. She assured us that these promises will be kept per the agreement that we signed. Fast forward 6 years. Upon moving back onto the property we noticed that they failed to correctly conduct move-out inspection per our agreement. All the trees were dead. When i contacted Sharon and Linda @ plus property management and mentioned our agreement, they said, "The home is now in your possession. You can take it up legally and sue us." and then they hung up on me. Wow, in all my years working in business, I've never encountered this type of response. So - After taking a monthly portion of the rent for 6 years. They failed to do their due-diligence to properly conduct move out inspection. They were negligent in upholding our agreed-upon contract. And I am stuck holding the bag. If I can deter at least one homeowner or renter from going through Plus Property Management, I will sleep better at night knowing someone else wasn't scammed. It might not happen now, but when you leave the property, or come back to it, prepare for a headache... Good luck guys... read more

I have never been dismissed by someone I wanted to give money to more than by them. We are looking for a larger place and have tried to schedule appointments to view homes on several occasions with no luck. I have left several messages without a return call. I have actually talked to the lady twice, she didn't remember who I was and when we talked about a time to view each property I never heard back from her. My boyfriend has a property with them already and they are very slow in fixing problems. He was without hot water for 3 days when the water heater broke and flooded his garage they didn't answer the phone (at any of the many offices) and when he did get ahold of the actual company owner he was told she would call back and he did t hear from anyone for 3 days. He has been without a microwave for 7 weeks which is also his vent for the stove. We would NOT recommend!!!! read more

We have the highest regard for Plus Property Management and Stacy Leavy. Moving is stressful but Stacy made it go as smooth as possible. She is a professional who anticipates issues and works diligently to have additional home rental options if needed. She is organized and always responds quickly. We are thankful to have found her and PPM. read more

My husband and I have been tenants of Plus Property for almost a year and I have been more than satisfied with they way they handle business! Paying rent is done online so I never have to worry about rushing to their office to get my rent paid. Anytime we have a maintenance issue we submit an online request and they respond promptly and schedule the appropriate professionals. Rosey is our contact person at Plus and she is always thorough and professional. She's the perfect liaison between us and the homeowner. Thanks Rosey! read more

We rented a beautiful property in Solvang, Ca from Chris Obers at Plus Property Management in Solvang. The leasing process was quick and professional. For the length of our lease all our service requests were attended to in a timely manner by Bob, the friendlest and best repairman ever. By the time we moved out of the area, we complied with the company's terms and rules, already stipulated in the leasing contract, and we received our full deposit back within a week or so. We would rent from them again read more

I am in the process of renting a house with Stacie Levy at Plus. It has been really stressful because there are more people looking for housing than there is housing. However, Stacie has gone above and beyond to put me at ease. She responds to my emails within an hour even though she is a very busy lady. My manager actually rented a house through Plus about 4 months ago and she says Plus has been very responsive when she needs repairs and she loves that she can go online and pay her rent and request repairs. She said that Plus was the best management company she has ever dealt with. That is part of the reason I have only been looking for houses through them. There are a few other property management companies in Santa Maria but they are slow to respond to phone calls and emails so I just stopped trying. Being a renter can be stressful and normally property managers aren't the good guys but Plus is nothing like that. I also think a couple key employee changes a few months ago has really helped because when I tried to rent from them 4 years ago it was a totally different experience. read more

The absolute worst property management company. I make sure to steer anyone anyway from renting with them. Rented a house from them for 2 years. House was always falling apart. The bottom floor has a yellow ceiling from water damage they never came to fix, sinks always clogged and toilet issues. Cleaning the place but due to them not ever going of course the toilets backed up after we moved. Put in countless request for service. NEVER CAME. they are extremely rude and ignorant. Gave us none of our deposit back. Never provided any receipts or documents and claimed they took part of our deposit because we didn't bring last months rent which we actually went in and took the statement and copy of the check from the bank so no excuse to receive that money back right? STAY FAR AWAY. Most crooked company ever. If I was a home owner and want your house NOT to be taken care of Plus Property can do that for you. read more

Plus was reasonably responsive to maintenance requests and such when we rented a property with them. On the off chance that I had to go into the office I found the staff generally unorganized and a little rude, but I ignored it because I didn't have to deal with them face to face on a regular basis. We rented our property for over 3 years before we were given a 60-day notice to vacate because the owner wanted to move back in - no problem, the timing sucked but it is what it is. We spent exactly a week deciding what we wanted to do and ultimately decided that we were going to move out before our 60 days were up to crash with friends and save some money. Even though we were served a 60-day notice, we still had to submit a 30-day notice to vacate (weird, annoying, but once again - it is what it is). We submitted everything and were told that a few weeks before our move out date we would do our move-out walkthrough and get our move out checklist. Nobody contacted us until a week before we were supposed to move out, and our walkthrough did not occur until 3 DAYS before we were set to move out. The guy at the walkthrough told us we would need to get the tile in the kitchen professionally cleaned. Our walkthrough occurred on a Friday and we needed to vacate on the following Monday- what cleaning company is available over the weekend 3 days before we need to move out? NO ONE that's who. We were stuck with having to pay Plus to get it cleaned because that was our only option. We spent 2 WHOLE DAYS cleaning our 2 bed/2 bath house and a few weeks later we got our move out paper work showing that over $500 dollars had been taken out of our deposit - I expected the cleaning fee for the tile cleaning, but they included an invoice for a cleaning company that had come in and charged over $300 dollars for "needed cleaning". When we confronted the maintenance manager about the charges he said "we trust them to tell us what they had to clean - its up to their discretion". Of course they are going to say its dirty!! They want to get paid! There was no way that house was dirty after we cleaned all weekend, especially not $300 worth. The manager said there was "nothing he could do" and we had to eat the charges. This company is money grubby, unprofessional, and unorganized. We were very happy with them until we moved out, and the way they handled our departure was un-called for. Rent at your own risk. read more

Horrible service. The last place I had with them allowed an unpermitted dog. Upon tenants moving out I found the place infested with fleas and dog bite marks in my brand new blinds. Plus Property denied any dogs even when I presented mail to the previous tenants for dog tag renewal. They pushed to return the deposit without addressing damage to the unit. In another unit, I was told their appointed gardner would be my eyes and ears for the place. It was only when I drove by I saw a pane of glass missing from the garage door. They are very good at finding and vetting good-paying tenants. read more

I have worked with Peggy King in the Arroyo Grande office for over 15 years. She has managed several properties for me and always been excellent. Her staff also is attentive and responds to any problem immediately. The best property management in the Central Coast! read more

I have always had the best experience with Plus Property Santa Maria, My family has had a long relationship with them and they never have let me down. They have a hardworking staff and are quick to answer any maintenance requests that may come up. The staff is always professional and they go above and beyond. I have never had a bad experience with any of their vendors and they are a hardworking team. Thank you Linda and your loyal staff for all you do! I will always recommend PPM to my friends with complete confidence. read more

For the past three years, we have entrusted Plus Property Management with our Santa Maria homes. They have found us great tenants on two separate occasions. We send surveys to our tenants twice a year; the feedback is always favorable. Tenants provided their dealings with PPM was professional and friendly. Maintenance request were acknowledged and resolved in a timely manner. Owning property and living out of the area, it was so important to have the right property oversight. Highly recommend the PPM Santa Maria team. read more

Plus Property has managed our rentals for the past 15 years and have always been very professional. The staff is attentive, quick to handle repairs and they have placed solid tenants in our properties. I would highly recommend them for your property management needs.! read more

We worked with Plus Property for almost 15 years. We lived out of state and they managed our rental in Santa Maria. When we returned and moved into our rental this past December, we found that they had overcharged us for repairs and services, property had been DAMAGED beyond repair and they had the gall to call it "normal wear and tear"! We gave them ample time to make a few things right and they never returned our calls. I would not recommend them under any circstances!! read more

We have been tenants with Plus Property for awhile now and we are very satisfied with the company as a whole. Finding a home was a very pleasant experience and living here and dealing with the employees is always pleasant and friendly, I appreciate all the hard work you have done for me over the years and will continue to recommend my friends to find a home or use your services. Thank you Plus Property for all your hard work and what my family considers a great relationship. read more

PPM was decent during the time that we rented from them, the troubles began when we moved away. We were given the standard list of things we were responsible for cleaning before we left in order to get as much of our deposit back as possible. We thoroughly cleaned the house, including all of the very large windows, cleaned by my mother who used to be a professional window washer. We called PPM to let them know that we were doing everything in our power to remove a dryer we were having trouble with, but it was another few days from when we'd moved out before we were able to unhook it and take it out. The new tenants were our neighbors, who were not at all worried about the dryer situation. PPM was extremely rude in dealing with this situation. When we finally received what was left of our deposit check (if I recall correctly, it came 6-8 weeks after we'd moved out, which another yelp reviewer mentioned too), it was significantly less than I'd expected. I wasn't expecting to receive the entire amount back, but I was truly alarmed at how PPM handled things from this point on. The write up of what they'd charged us for included things that were not on the list they'd given us of things to clean, and included things that were spotless when we left, such as the windows and blinds. I called PPM right away and asked how this could be. They had stated on the original move-out list what the cost of every hour they had to spend cleaning up after us would be, and when I calculated how much work they claimed they had to do after we left based on how much they charged us, it was impossible! This began a grueling series of communications with PPM. I called them often, left messages, sent emails, and offered to go in to the office, and they would often say they'd get back to me the next day, and then wouldn't. Eventually, Steve J.s assistant send me the photos PPM had taken of the condition of our apartment after we left. Some of the photos were of nothing in particular - you couldn't tell from them what it was that we supposedly should have cleaned. One of the photos was of ONE DRAWER that had some crumbs in it. Again, I didn't expect to receive every bit of the deposit back, as the original clean-up requirements said not to try and fix paint scratches ourselves, etc. Also, we were unable to clean behind the dryer that we were having trouble moving, but that was about 2 square feet of dust bunnies - not something it would have taken 2 people 11 hours to clean. I'm not avoiding my share of responsibility, but what they charged us was truly wild. The photos, the itemized list of what came out of our deposit, and the list we were asked to clean did not match up with one another. After I wrote a long email (such as this) explaining everything that I didn't understand about the situation and asking for clarification, and after the usual weeks of trying to get a response from PPM, etc. etc, I finally had a meeting at the PPM office with Steve J. where I explained everything yet again. I was very polite, and at the end of the meeting, he said he would at least give me $50 back for the fridge they had cleaned (which wasn't the property of PPM, which they would have realized if they looked at the pre-move in photos), and that he would contact the cleaners and ask for a more detailed list of what they had actually cleaned since my main issue was that what they claimed they charged us for did not need to be cleaned. He said he would call me the next day. At this meeting, I also returned the check issued to me by PPM of the remainder of my deposit, which I never cashed, because I was disputing the amount. I never heard back from Steve. When I got around to dealing with this yet again (left more phone messages), I got a one-line email from Steve saying that after reviewing things, they were re-issuing me a check for the exact same amount as they had before. I replied, asking about the $50 for the fridge and what had happened to talking to the cleaners? No reply. Another detail is that the returned amount of the deposit and what they charged me for clean up didn't add up to what my original deposit amount was! I wish I had more power to hold PPM responsible for being dishonest, but I can't afford the time or money to take them to court or whatever the next step would be. A yelp review probably isn't worth much in the grand scheme of things, but if enough people speak up about how PPM has treated them, I hope they will no longer get business from property owners or renters. I'm ashamed of myself for giving up on getting my money back, but I'm tired of fighting them after 9 months. This is probably how they make money: waiting it out on unfair claims until the other person gives up and they get to keep more than their share. It's disgusting, and I would avoid working with them at all cost. I have more details and documentation of all of this, but I've reached the review word limit. STAY AWAY from this company. read more

I will start my post by saying I have not been a tenant nor do I own a home with Plus Property Management, I was in the market for a new rental in the area and placed a call to Plus Property Management. The Santa Maria area is highly competitive for decent quality rentals, sometimes a sign will go up in front of a home several days or weeks before the information is updated the their website. When I called asking in general if any homes were coming available in a certain part of town in the coming months the receptionist answered without checking her listings in a rude tone "you need to check the website, we don't have time for that". As a property owners I would be upset if my home was sitting vacant and the front office doesn't have time to offer basic customer service to callers. I do understand the market is competitive, but I would not do business with a company that treats potential customers so poorly, I can't imagine how they treat the customers who pay them. read more

Steven came to the apartment and did the pre-move out walk through with my boyfriend, so full disclosure, I wasn't there. This is where the person from Plus Property would tell you all the stuff that you should clean or re-clean to make sure you get your deposit back. We were charged $180 for cleaning the tile and $165 for cleaning the carpets, which we expected. What we did not expect was an additional $245 deduction that no one could tell me what it was for other than "general cleaning". Update: I recieved a call from Joyce at Plus Property and she offered me an additional portion of my deposit back. I feel much better about the situation. This was a learning experience on both sides. read more