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Plus 401 Towing

5.0 (1 review)

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3 years ago

Waly has been positive in our encounter and did a superb job with my vehicle. I recommend him greatly.

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CITI Towing

CITI Towing

(3 reviews)

Downtown Core

My husband and I were in an accident on Feb 26 th. RJ from Citi Towing was there from the start. He…read moretowed our car to the collision centre and took us with him. He gave us a lot of advice and insight and stayed till we were done almost three hours later. He even took us to the car rental place but it was closed.This very kind guy took us home still towing our car which was very smashed up. He not only allowed us to unpack our car but he called a car rental for us and arranged a rental for us before taking our car with him for the last time. We had a rental dropped of at our home in 30 minutes.RJ answered every question we had and was so kind to us. WOW. What fantastic service.

0/5 Stars. I had a motor vehicle accident on Feb 16 and decided to go with this company instead of…read moreanother service provider that was on site. The following morning, I called them simply to take a picture of the damage for my insurance claim and whomever picked up the phone, likely the owner of this service was ABSOLUTELY AWFUL. He was EXTREMELY rude and cut me off even before I could explain why I was calling. If this service, Citi Towing, approaches you during a motor vehicle accident, please save yourself the trouble. ZERO service provided whatsoever. Not the best people to interact with especially after a traumatic experience (if you went through a vehicle accident), or just in general. I even had to assert that I needed to see the damage to my car as they refused to initially cooperate and let me take pictures of my damaged car. Owner is unprofessional, has terrible personality, zero communication skills. PLEASE STAY AWAY. I would give ZERO out of five stars but not possible.

Plus 401 Towing - towing - Updated May 2026

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