1. Plus 1 Water Damage Restoration Service

0

Riverside, CA

Plus 1 Water Damage Restoration Service

3.0 (4 reviews)
Open • Open 24 hours

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Services - Plus 1 Water Damage Restoration Service

Mold remediation

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Very happy with my experience using 'Dave the Carpet Cleaner' this past week. I started out through…read moreYelp requesting quotes from several local carpet cleaners in my area. Elyse (with Dave's) was quick to respond and gave me clear information and was able to schedule my service quickly. Travis is who came to do the job. He was friendly, on time, extremely professional, and did an excellent job. He cleaned our house, a white area rug, and a huge sectional w/ottoman. While nothing was grossly stained, we did have some carpet wear after five years and the rug and furniture needed refreshing. Our sectional and rug looked brand new by the time he was done. He took great care to do a good job and it showed. Travis also reminded me what a great tool a carpet rake is!

I used Dave to clean my upstairs carpet and my downstairs Pottery Barn Wool rug. He did a good job…read moreon the upstairs carpet. Do not let him clean a Wool rug he does not know what he's doing and we had a discussion about "wool" before he cleaned it. He made the comment after he cleaned it that I might see some lighter spots and I did! Had I known that, I would not have let him clean the wool area rug. To Reply to your comment Dave I'm not letting you re-clean the rug because you will probably damage it more. I posted the review late because I am considering small claims court as the rug is ruined and it's an expensive rug. Due to Covid the courts are backed up but I may still take you to small claims court to replace the rug.

Inland Empire Carpet Repair and Cleaning - Nice and sharp

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I can't recommend Alex and Inland Empire Carpet Repair & Cleaning highly enough. We had the carpets…read morein three rooms stretched, cleaned, and deodorized, and from start to finish, Alex was an absolute professional. He was extremely knowledgeable, careful, considerate, and personable. He took the time to explain what he was doing, treated our home with care, and went above and beyond to make sure the job was done properly. The quality of his work was outstanding, and it was obvious that he takes genuine pride in what he does. His pricing was also extremely reasonable. Equal to or better than the other quotes we received, which made the overall experience even better. We absolutely did not feel like we were sacrificing quality to get a fair price. It's rare these days to encounter someone who combines this level of expertise, professionalism, customer service, and value. Alex is a true pro in every sense of the word. If you need carpet stretching, repair, cleaning, or deodorizing, I would wholeheartedly recommend Inland Empire Carpet Repair & Cleaning. You won't just get someone who does the job, you'll get someone who genuinely cares about doing it right.

Our carpet needed to be stretched, so I searched Yelp and found Alex from Inland Empire Carpet…read moreRepair and Cleaning--and I'm glad I did. Alex was incredibly kind, professional, and easy to work with from the start. He gave me a competitive estimate over the phone and followed through on everything he promised. His meticulous approach really stood out, and the results were amazing. The carpet looks great now. If you need carpet stretching or repair, I highly recommend giving Alex a call.

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I contacted Sabrina and J regarding a long neglected home with years of dust and grime build up,…read moreand hoarder piles of trash. This was my Grandmother's home, and had 30+ years of living in it without a serious deep clean. I requested a deep clean and removal of trash, and was quoted a very fair price given the job at hand. This was a two day project, I helped as much as I could with pulling trash out of the home and providing cold water to the ladies, all of whom were very nice and professional, and did a great job. My home afterward looks completely different, I wish that my grandmother was still alive to see it, but I know that she is smiling at us from above seeing the great job that Sabrina and J did cleaning up her home. We have already asked them to come back regularly to help us maintain this level of cleanliness. Wholeheartedly recommended!

While I was satisfied with the quality of the cleaning itself, I was extremely disappointed with…read morethe company's lack of transparency and professionalism regarding pricing. I specifically booked a deep cleaning for a move-out service and was provided an estimate beforehand. However, once the cleaners arrived at my home, the owner contacted me to inform me of additional charges, including $20 per window, as well as separate fees for cleaning the oven and refrigerator. These unexpected charges would have nearly doubled my original estimate. When I questioned what was actually included in the deep cleaning service, the owner's explanation was vague and inconsistent. She initially listed several tasks, including window cleaning, as part of the service, only to later change her explanation and state that the cleaners had already completed everything. I made it clear that I was only requesting the services included in my original quote, nothing more. My frustration was never with the quality of the cleaning, but rather with the way the business handled its pricing and communication. I believe customers deserve clear, upfront information about what is included in a service, particularly when booking something as comprehensive as a move-out deep cleaning. Unfortunately, the experience left me feeling that the priority was to increase the final bill rather than honor the original agreement. What should have been a straightforward transaction became an unnecessarily frustrating experience. Although the cleaners did a good job, I found the business practices misleading and the communication unprofessional and disrespectful. Trust and transparency are essential when hiring a service provider, and unfortunately, this company failed to meet those expectations. For these reasons, I will not be using their services again and would encourage prospective customers to request a detailed, itemized quote in writing before booking to avoid unexpected charges.

Plus 1 Water Damage Restoration Service - damagerestoration - Updated November 2026

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