Used a Groupon and got an IPL laser treatment. The tech was amazing and explained everything…read morebefore and my face was glowing after. The spa was clean, service was great- loved my experience!

Sharing my overall experience how Med Spa ladies treated me so far…read more 100% true. Biased, discriminated, disrespectful. I've been a client at Celebrity Med Spa since 2022, but my experience has unfortunately been disappointing and frustrating. I initially trusted this place, but over time, I noticed a consistent lack of professionalism and a strong bias in favor of their staff often at the expense of customer care. On Women's Day, I was given the wrong package and double-charged. When I brought it to their attention, instead of acknowledging the mistake and offering an appropriate resolution, they offered me a $450 facial I didn't need. The staff was not properly trained, and my appointments were frequently canceled often at the last minute with no regard for my time or schedule. During calls to reschedule, I was repeatedly talked over and not allowed to express my concerns. One staff member continued speaking without letting me respond, and when I voiced that clients deserve to be heard, I was met with hostility. It became clear that they prioritized their team over their clients, which is concerning for any customer-focused business. When I mentioned that certain areas were left untreated during a session, the response I got was defensive "I have 20 years of experience, I know what I'm doing" instead of listening or addressing the issue. During a snowstorm, they canceled my 8:00 AM appointment with a message sent at 7:46 AM, focusing only on the safety of the staff and not even acknowledging the inconvenience to the customer. This was after I had already started driving in dangerous conditions. When I politely raised concerns about the consistent disregard and communication issues, I was told that I was the problem. The entire conversation shifted to defending staff behavior instead of addressing valid client concerns. I was essentially forced to end my service due to the lack of respect and understanding. It's disheartening to feel dismissed, talked over, and discriminated against. I also noticed a pattern where positive feedback is welcomed, but any complaint results in pushback or being made to feel unwelcome. They strongly encourage tipping and link discounts to gratuities, which feels more like pressure than appreciation. Sadly, I no longer feel comfortable returning to this spa. I hope they reflect on how they treat clients--especially those from diverse backgrounds and work on building a culture that values respectful, two-way communication. Biased, discriminated, disrespectful. For them only staff is important. They do not want their staff to fell uncomfortable. but they are totally happy to if the client is uncomfortable.

I did not expect to leave a medspa feeling genuinely appreciated. Perhaps the last place I went to…read morehad bad energy or something of that nature, but I truly felt loved and seen today. I went in for a consultation where I got to share all my aesthetic insecurities. Despite the vulnerability, I felt empowered to make the right decision for me. Further, my decision was treated with respect which made me feel more confident about moving forward. I ended up getting masseter Botox for my TMJ. My injector made me feel comfortable and even provided me with anxiety relief tools. She was precise, patient, and provided wonderful patient care. Unfortunately, my injector is no longer at this business but I'd be willing to see others who are also qualified and experienced. I also appreciate the complementary 2 week follow up because it alleviates any concerns about possible complications.

Very similar review to the average of those here. It is about half and half. The studio is very…read morebeautiful, everyone is nice, but it is overpriced. I have only had Dysport, nothing else and recently went to an equally if not a better location for similar injectables at the Vancouver waterfront and it was a fraction of the price. You can also find Groupons (then cross check their Yelp reviews) for a fraction of that. I usually prefer to do lasers etc when I travel because it is MUCH LESS than of the price for the same treatments in the states, but I usually get Botox at home. Overall the vibes are weird, cons of treatments (other than dangerous) aren't really shared, or alternative options for the look you want are not shared (if not sold here) similar to other reviews. I originally tried Dysport in my massetur muscles in my jaw for tension. It helped of course but I did notice slight jowling after which I found out was correlated/caused from Botox in the jaw from tiktok vids. Needless to say, it isn't addressing the underlying problem and is just a bandaid. My last appointment here, I shared I wanted to look a little lifted and refreshed mostly under my eyes. I had done lasers and microneedling in the past which helped, but was short lived. Now -- more thanks to tiktok -- I probably need to fork over for sculptra or sofwave. This will NOT be fixed by injectables. My nurse told me she could do a little cheek filer and some other filler around my face. Mind you, I'm terrified of filler. Potentially I would want a facelift down the line which I have heard can complicate that process, but mostly I don't like the bloated look, it is often so obvious and then you become blind to it, keep getting it, and look crazy. Especially in the cheeks. I already have full lips so I don't need that. It was sold as if it would even out my face and give more balance, and I thought about it, did trust the nurse, who had great texture but who's own filler was still a tad overdone, making me a little wary. It's not like Botox where it wears off over months. You're getting it "dissolved" or whatever with little lumps lying around forever, so I wanted to take the time to think about it and ended up canceling. I could see others being very pressured and trying at the appointment even though I'm sure this is as overpriced as Botox and it gives you the vibes they're trying to hit a metric. They should give you options--even if they don't offer the treatment--for the result you are looking for.

From the moment I walked in, Robyn greeted me like I was the Beyoncé of Botox -- warm smile,…read moreflawless vibes, and receptionist royalty. She runs the front desk like it's the VIP entrance to a secret society of smooth foreheads and high cheekbones. Then came Michelle. Oh, Michelle. She's not just an injector -- she's an artist, a magician, possibly a time traveler, because I walked out looking five years younger and suspiciously well-rested for someone who lives on iced coffee and chaos. She explained Xeomin with the wisdom of a skincare sage and injected with the precision of a ninja in Louboutins. Not only do I look naturally refreshed, but I swear my confidence has its own glow now. 10/10 would let Michelle stab me again (with needles of course) and Robyn can run my life anytime. If you're even thinking about Xeomin -- stop thinking and book it. These two are the dream team. ‍

From the owner: Renew Aesthetic & Laser Clinic opened our 2nd location in Peterkort located right across from St…read more Vincent Hospital. We are offering a full service menu of non-surgical treatments with minimal to no downtime, including body contouring, injectables, lasers, and regenerative services at Barnes Rd location.

I love the friendliness of the staff, they make you feel welcome. It is near my neighborhood and…read moreclose to other shopping. They are always helping you look for the best prices and listen to what you really want/ or need. I've been a customer for many years!

went to Sunset Medspa for Botox with Jamie. she's absolutely amazing! great at what she does and…read morevery professional!

Super friendly, clean place, got a good micro needling session in. Didn't feel like the techs were…read moretrying to sell me too heavily but they did let me know about promos and different service plans they offer

I had THREE Venus viva treatments and saw no improvement. The office is nice otherwise but waste of…read moremoney.

This was my first time getting lip filler and Rachel did an awesome job on my lips, i'm super…read morehappy with my results! Will definitely recommend Renew to my friends and family that want any treatments done

I had a great experience! Everyone is very friendly and helpful and awesome people. Yan is very…read moreprofessional, gentle, and made me feel comfortable throughout the entire appointment. Everything was clean, well-organized, and the process was smooth from check-in to check-out. I'm very happy with the results and would definitely recommend this awesome place.

Excellent service | knowledgeable staff | results…read more I've been coming here the last couple of months when I broke out with hormonal pregnancy acne. I've seen Kyla, Carla, and Holly, and they are so sweet and excellent at what they do. I also converse with Sneha who usually works the front desk and she's really sweet as well. I am so impressed with this place. The place is located in a great area with ample parking. The office is clean and well stocked with skincare and acne free makeup lines. Scheduling an appointment at the front desk is easy, flexible and quick to do, or you can go online. They have a good number of estheticians, so finding a time that works for you isn't a problem. All of the ladies working here are very professional, knowledgeable, and thorough in their work. I've never felt rushed here. They are thorough with their extractions, explain what they put on your face to meet your skincare goals, and make you feel pampered. I just saw Carla and she went absolutely above and beyond for me today. She gave extra attention to the extraction phase, especially because my pregnancy acne is pretty deep along the jawline. She applied Vaseline on my chapped lips at the end of my facial and gave me a free sample of a lip scrub she loves. She always made sure I was comfortable throughout the appointment, asking if I wanted a blanket, heat/no heat for the bed. I enjoyed talking to her and felt so comfortable and taken cared of. I thought she was going to reschedule my appointment due to inclement weather, but she was there and able to see me. My skin is still a work in progress, but I notice the improvement already. I have less breakouts and my skin looks well hydrated and healthy. Patience is key and I'm already happy with the progress. These ladies genuinely care for your skincare goals. They update your skincare routine at every appointment so you're never left in the dark with what to do for care at home. They also have an incredible response time when you contact them with a question. I highly recommend this business and these ladies. If you're on the fence, try one appointment and you won't be disappointed.

Carla and her team are absolutely incredible and I am so grateful that I've been coming to see her…read moreconsistently for the past few months! I have struggled with deep acne scarring and hyper pigmentation and my hormonal acne was out of control after moving to the area over the summer. Carla from the very beginning was so kind and attentive to all my concerns. Before I moved, I recently had a traumatic chemical peel that left me with burn/dark scarring from a previous esthetician. Carla reassured me that we can improve my skin from within. With a little patience, consistency, and using the right products, my skin has improved drastically! I always look forward to coming to visit Carla each visit. She customized my acne regimen and I'm loving the progress with the microchanelling procedures too. She's given me hope on achieving my skin goals and truly appreciate her! Highly encourage you if you're considering to book an appointment to get the best care and support on your skin healing journey

I've seen Alyson twice now. My first appointment with her was for a facial. I hadn't had one in a…read morelong time and I really appreciated how communicative she was and made me feel so comfortable. She gave me great advice regarding my current skincare routine and recommended a couple products specific to my sensitive rosacea skin. Following her instructions, my redness has never looked better. After my first appointment for a facial, I booked a brow lamination and she did an absolutely wonderful job with my brows as well. Alyson is very personable and easy to talk to. I highly recommend her to everyone.

I had a great experience at Balm West and would definitely recommend it! The space is clean,…read morerelaxing, and has such a welcoming vibe as soon as you walk in. I see Tatum, and she is amazing. She's professional, knowledgeable, and really makes you feel comfortable throughout the entire appointment. She explains everything clearly and makes sure you feel taken care of the whole time. She creates such a positive, comfortable environment.

This was my first time at a Med Spa. The staff are amazing: Welcoming, made me feel comfortable,…read morerelaxed. I had the "Genesis" treatment. It felt a little like when your foot is "asleep" and the Arizona sun is shining on one area of your face. I will definitely be returning! I'll be looking out for more promos because it is quite expensive without the Groupon.

Talk to a girl wanting to schedule $500 on Botox. Without even seeing my face. She wanted to see…read morehow much money she can get out of me before you booking the appointment.. scam

I spent over $1,000 on four Exion under-eye treatments after being told I should expect to see…read moreresults within about two months. I completed all recommended sessions and waited five months after finishing treatment, but unfortunately I did not see any noticeable improvement in my under-eye area. After raising my concerns and sharing before/after photos, I was told that results can vary greatly from person to person, that the under-eye area is very difficult to treat non-surgically, and that additional sessions may be needed. I also learned that some clients may see only subtle results. Had I understood from the beginning that there was a possibility of seeing little to no visible improvement after four sessions and a significant financial investment, I likely would not have chosen this treatment.No procedure should cost this much if there's minimal to no results after The provider was polite and professional in communication, and I do appreciate that. However, I was disappointed that no refund, partial refund, or alternative solution was offered despite my lack of results. I think it's important for potential clients to have realistic expectations before committing to this treatment, especially given the cost.

Foxy Allure Esthetics is the right place to get your injectibles. Melissa took the time to…read moreunderstand what results I was looking for and work up a game plan with me. Her expertise and experience helped ensure that I had the correct procedure for the desired outcome. I saw my results and was speechless. I look amazing. 10/10 would recommend to anyone every single time.