Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Charged me $400 to replace a simple, electrical ceiling box (a $3 part at Lowes) and reattach a…read moresmall light. Every week, I get 2 or 3 emails from them. BUT - based on that one service - I would NEVER NEVER NEVER use them again. Look elsewhere. You might save some money.

Joshua didn't actually do any repair work for us, just gave us a quote on the problem, and advised…read morea solution as an interim fix. I appreciate the honesty, and will probably call again in the future if we need to get it fixed.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

I found a leak in my retro pink bathroom coming from the connection to toilet. I found Bear…read morePlumbing on yelp. What caught my attention was the locally owned business. I called the number and was prompted to text via the recording. I sent a message briefly describing my issue. Cyle responded immediately. He arrived within thirty minutes. In less than an hour, he had replaced my connector (which was a dinosaur) by going to store. His prices were reasonable and he was a true professional. His number is on my emergency list and I will be calling him soon with other projects. I am impressed with his knowledge, easy going temperament and quality of work. Do yourself a favor and call someone you can depend on for the job to be done right and efficiently. Thank you Clye!!!

Received quote from another plumber to replace an old 50 gal water heater and Cyle was willing to…read morebeat the quote by a significant amount. His response to emails or texts was prompt and was able to complete the job in a timely manner. Really appreciate the quick service and outstanding price for a job well done. Recommend to others to give him business.

Scammers: Pairing Predatory Prices with Initial Trip/Assessment Fees to Generate Revenue…read more They utilize "standardized" pricing cards to push their predatory prices. I received a quote for over 1,000$ to install 2 spigots that are already next to the appropriate water lines. Had another certified and insured plumber show up the same day and do it for under $300. I am including the picture of the invoice from the other plumber and a screenshot in which All Plumbing tried to buy their way out of an honest review. Read the other negative reviews like the one from Barbara H. before scheduling with them. Companies like this don't belong in Berkeley County.

It was awesome. It couldn't go any smoother. Michael was extremely knowledgeable. I needed this to…read morego well after the debacle with Canter Power Systems. Thank you again I will be using you all again and recommend you to others too.

Five stars!. They fixed my air conditioner in 45 minutes the very next day after i called them. Low…read moreprice. Very professional. I recommend to everyone.Call them.

The tech Mr. Robert's was very professional and informative and explained in depth what he found…read moreand even showed pictures. He was patient and answered any questions I had too. Very happy with the service he provided.

The tech was great however....they charged me $998 for 2.5 hrs labor…read more By the way, NO PARTS needed. I will never use them again and I suggest you get a written quote.

They are rude in management and fire guys that they can use. Not use in work but use for their gain…read moreon your back. No understanding or morals. The do not need to be in these home improvement stores selling BS to folks

I've consistently received excellent service, and my most recent experience was no exception. From…read morestart to finish, everything was handled professionally, efficiently, and with great attention to detail. A special thank you to Caleb, the service technician, who truly went above and beyond. He was punctual, knowledgeable, and took the time to thoroughly explain the issue and the steps needed to fix it. What stood out most was his honesty and professionalism--you can tell he genuinely cares about doing the job right and making sure the customer feels confident and informed. It's rare to find a company that delivers this level of consistency and quality, and Caleb is a big part of that experience. I highly recommend this team to anyone in need of HVAC services--you won't be disappointed.

Excellent, honest service. We have worked with Caleb and Rhett. Both great guys, very knowledgeable…read moreand they legit care about making sure you're getting great help. Also communication is excellent between the customers/office/techs. HVAC is super important in coastal communities and they know. They're really nice too.

Justin Todd, the owner, was very prompt when I reached out about replacing a water heater. He came…read moreover, gave me an estimate and from then on the experience was exceptional. He was courteous, knowledgeable, and professional. The quote was spot on and he left the worksite clean. His communication throughout the experience was top of class.

I reached out to Justin for a HVAC quote and also for a water heater replacement. He was punctual…read moreand a also great with communication. He was very reasonably priced in comparison to other companies and also went above and beyond in some aspects of the process!