These guys were incredible! I had a plumbing emergency on Sunday and Mike was at my door 15…read moreminutes after I called! They triaged the issue so I had water and came back today to implement the long-term fix. Great work, great price, and outstanding customer service! On a side note, Biegel's plumbing was the 3rd plumber that I called on Sunday for help. The first two refused to come out because I wasn't an existing customer. Their loss is my gain!

these guys are great! responsive and most of all honest! all l needed was a valve tightened but…read morecould have told me l needed a new valve but did not. thanks, Jeff!

We have used Dan's Drain Services twice now and will continue to call on them for our plumbing…read moreneeds. On both occasions the services were performed quickly and efficiently. Everyone at Dan's has been professional, friendly and considerate. They were very responsive when we were faced with a water heater that was leaking leaving us without water. Their pricing is very fair and they are extremely conscientious of leaving behind a clean work site.

I've used Dan's Drain Service on a couple jobs and I'm always impressed with the quality and value…read moreof work Dan does. Looking forward to using this company to put in a french drain in the back of my yard. Would highly recommend contacting them for any drain issues you might have.

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

The staff are incredibly kind and helpful. The workers are punctual, knowledgeable, and respectful…read more Never had a problem with their services and the prices are competitive. They don't try to fleece you with things you don't need. 5/5 Would recommend.

Matt again did a great job. Ben Franklin Plumbing in Medina is a great Company. They are…read moreefficient and fully explain everything they do. Matt is great in and out in no time!

The call from Sals to schedule the service was prompt and very thorough. It was the best bid and we…read morescheduled installation of new furnace at the end of the week. In the meantime I did the paperwork and arranged financing through Sal s partnership with Wells Fargo. The duo who did the install called 30 minutes before they came. They were prompt and thorough. They answered all my questions and in three hours had the new furnace finished and the area cleaner than when they arrived! I was extremely pleased and glad I chose them.

No wonder this place has so many 1 star reviews! They go to a home owned by a US Marine with 6…read morekids, and try to screw him out of $2,000??? What kind of business does that? Where is Empathy today? All he needed was a $160 fan which they were charging $1200 for, plus labor. Shame on this business. I know they need to make a living, but jeez, this is over the top. And with the $200 call out charge for absolutely no help at all, he got screwed.

Called them to replace a bathtub faucet. They scheduled to come in two days. The technician…read morereplaced the faucet. Workmanship was excellent and quick.

They fixed the leaking pipe no problem for $317.40 However, they charged $276.04 flat rate to…read more"Open access port in ceiling or wall to work on piping or locate leaks. This was for the five minutes with a vibratory tool it took to cut out rotted plywood under a sink (not a wall or ceiling). Way over priced for five minutes work.

Matt did great! I'm always happy to use Jenkins for whatever I need. Crisp, knowledgeable, friendly…read moreand no unnecessary upsells like most places.

Recently I had concerns about my plumbing system coming into the house and I called Jennings for an…read moreinspection before I left on vacation. Guy comes out, looks at the setup while standing 3 feet away and says it is good. He did not check the main water line for cracks or looseness, he did not manually check the clamps for tightness, and he really didn't do anything. $100 for that call. Fast forward a week (and I'm now on vacation) and I'm informed my garage has water seeping from under the garage door. Yep, a loose fitting came apart and water was running freely for a couple of days. My daughter came over and shut the pump off. Called Jennings and they sent a guy over to reconnect what they failed to secure (in my opinion). What a mess I found upon my return. They are unwilling to help with repairs after sharing my concerns and shock. So to you my friends, think on these set of facts before calling.

They did a great job starting with the salesperson Jim. Because I was working with my home…read morewarranty company, the process was a pain and a few contractors disregarded me for that reason. Jim was very thorough during the sales process and reassured me he would do whatever was necessary to work with the warranty company. He followed through with his promise and even negotiated double the reimbursement from the warranty company than another contractor had. I know it was time consuming for him but he never complained. Two other contractors I had out previously, continually expressed their dislike for working with warranty companies. Although I understand the difficulty, I found their complaining very unprofessional. After the sales process I called Ber's to compliment Jim and the owner himself called me back to tell me he was grateful for the feedback. The installation process was smooth, the communication was clear and timely. They were very clean, using tarps to cover their entire walkway throughout my house. The job site inside and out was left spotless. They completed the work sooner than projected. Overall it was a great experience and their price was right in line with the market. Ber's came highly recommended to me and I highly recommend them.

Our drains blocked up on Thursday and our regular plumber could not come out for 3 days So, we…read morecalled Bers on Thursday to snake our drains. They did so and charged us $625. $200 more than our regular plumber. And no senior discount. On Saturday, the drains started popping and gurgling again. When I called on Sunday, I was told that they would call me back on Monday morning and the work should be warranted. I ended up calling them on Monday because I didn't hear back from them. I was told they did not warrant their sewer work and they would charge us another $425! A company that doesn't stand behind their work is not trustworthy. We are senior citizens and need our water! We cannot flush the toilets without severe gurgling in the drains. We can't shower without the toilets gurgling. We have to call another plumber because I will not give these people any more money, especially if they won't warranty their work!

Talked to Gene's phone rep today. Was told that the issue I mentioned was an AI error and needs to…read morebe fixed. No charge for the maintenance call since I have the plan. Otherwise, as I mentioned, Gene's has provided me with good service for 17 years.!

I had Genes refrigeration here yesterday they told me they could not get the parts for my furnace…read more I have an older furnace. It needs a motor and the gas valve, and that's not true , because I had a different company come today and they're ordering the parts. In addition, Genes told me that I have a gas leak. I had my plumber come out and check. I do not have a gas leak. The technician was very high pressure and told me I needed to buy a new furnace.

They just installed a new power vented hot water tank, and the workmanship was outstanding. Very…read morefriendly and helpful when contacted by phone to arrange for the installation. Responce was excellent and they were ready for a same day imstallation but iI chose to schedule the mext day. Price quoted was very reasonable, and they were upfront wit cost for extras that maybe incurred. Called to inform when they would arrive. Serviceman was on time. He worker hard and constantly cleaned the work area. Was mot happy with appearance of parts he had on his truck, so scheduled to come back a few hours later with better looking parts. If i had another plumbing job would call them in a mimute.

I purchased a gas hot water tank through home depot which APPC installed in in 2023. 18 months…read morelater there was an issue with the power vent getting too much condensation and despite this falling outside of the 1 year labor warranty they fixed the issue for free the same day I called and also replaced the part for free so I didn't even need to call Rheem for the parts warranty. Issues happen so that's fine, but how they responded to the issue is what matters and they did the right thing with no questions asked by fixing the problem immediately and absorbing the cost. In addition to that the plumber that came to my house (Zack) had a good attitude, did an excellent job, worked quickly, cleaned up the area he worked in, and went above and beyond by also checking on a completely unrelated issue for me. I can only speak on my experience with the company and I can say they did everything that could be asked of them and more and Zack is an awesome employee they'd be wise to keep. I will definitely go back to APPC again for any plumbing needs (hopefully none! :)