Jason and his team are exceptionally good at what they do. Great customer service and a fair price…read more Highly recommend this company.

Been using this company for several decades. Wouldn't waste my time with another septic company…read more Very stand up individuals. Highly recommended.

Their local phone book ad says $59 for drain cleaning through a clean out. I phoned and confirmed…read morewith the lady the price and then she called me back and said that "since the owner was out of town until next week their worker charges an extra $20 to come to Sutter. That is NOT in the ad and that is NOT what the lady told me when I first called. I hope the owner would never tolerate this type of service if he were in town!! I instead am using Thrifty Rooter whom I highly recommend. Their number is 673-8201 and they have custom service 100% better than Cost U Less Plumbing. I will be making sure that all of my friends, family, and neighbors NEVER use Cost U Less!!

Overpriced and uncaring. The guy showed up with a mouthful of tobacco and a bottle of spit in his…read morehand. We were without gas and desperate. He worked 1 1/2 hours, was gone 1 1/2 hours to "get parts" and charged $700 while parts were maybe $100.

We are forever grateful to Bobby and his crew. First to respond to our request, quoted a fair…read moreprice, no upcharge or unexpected fees. Nick and Will arrived on time, very polite, respectful of our home. They got to work and fixed our leak! We have found our forever plumbing service contractor "A Pain in the Drain" Thank you Bobby we appreciate you

Great communication, very professional, solid work. Clogged tub ready to use again…read more Will call again as need to.

Easy to arrange online via Yelp…read more Communicative, and easy to schedule. Ozzy responded to my location, took time to explain what needed to be changed out, and provided courteous and quick service.

Devin was awesome and super responsive. No pressure, very informative, honest and quick. They…read moreinstalled water heater and about 4 months later there was an issue with a faulty part(not their fault). I called in the morning and they arrived first thing. Great work.

Randy came out a few weeks ago to replace our kitchen sink with a new one we had purchased. His…read morewife had taken care of the scheduling on the phone, and Kellie (my wife) told me she was friendly from their interactions. Randy seemed nice too, when he came over for the pre-inspection, and the quote was very reasonable. Randy arrived on time the scheduled day and proceeded to remove everything: sink, garbage disposal, & plumbing (which would have to be redone). After that, he said we had a problem. The stainless steel sink we bought had mounting rails that prevented it from fitting in the counter. I had never installed a kitchen sink, so I had no foreknowledge to check for rails. I asked if I could just buy a different one for him to install, and he told me that every stainless steel sink would have mounting rails (which I later found out wasn't true). He said our options were to either find a carpenter to cut the counter for us, or buy a cast iron sink (which are very heavy & expensive, but have no rails). I said "I wish we had known about the mounting rails before removing everything", and he said "There's only one way to find out"...inferring that was by removing everything. I then stated that if the sink had been checked first, then we would have known. He didn't say anything in response to that. On his way out, he said he wouldn't be able to come back the next day, even if we got the counter cut, or probably even the next several days. So he left us there with no further assistance offered, and without a kitchen sink, or the ability to use our dishwasher, or get water from the fridge...all that without one word of apology for it. I made a couple calls for a carpenter to no avail. Then I set things up to cut the counter myself, but it ended up not being feasible, due to counter dimensions being too short (wouldn't have left enough to support sink on front & back sides). So we had to scramble to order another sink (a cast iron one) & faucet, and then find another plumber who could come out ASAP to install it. Kellie called and talked to Randy's wife the next morning to tell her what happened, and that we wouldn't be using Randy to finish the job b/c of it. Kellie relayed to me that she listened well enough, but then seemed to excuse Randy's poor service by saying "he's sometimes absent-minded" (still no apology). In the end, we got a nicer sink installed by a different plumber (both of which cost more), but everything turned out great in the end. Unfortunately we had to deal with not having a kitchen sink or dishwasher for 2-3 days, which was both inconvenient & stressful (we are a family of 4 with teenagers, and I am disabled). In summary, Randy & his wife were nice and the price quote was great, but his job knowledge, professionalism, and customer service were sorely lacking. If he had made accommodations to prioritize/help us after his oversight, or at least apologized for leaving us high & dry, I would have left a higher rating.

Mr McGrath was efficient and quickly fixed our problem. He was honest about future work we…read morediscussed.

I had a leak under my house and they were out here very quickly. Did a great job finding the issue…read more(Broken pipe) And repairing it.Very professional. I highly recommend them.

Recently Atlas rescued our duck club clogged sewer main. Short notice, no problem. A very well…read morestocked van arrived. Quickly and efficiently diagnosed the problem.Cheerfully and friendly, a miserable scenario was resolved at a reasonable cost. Additionally a quick review of shower valve and water heater were given. Shop local. Pay peanuts, get monkeys... Step up and use local expertise !

Called on a Saturday morning and the guy on call returned my call within minutes. He suggested that…read morewhat I thought was a leaky overhead pipe might be condensation from my AC. Instructing me to turn off the water supply, we eliminated the leaky pipe theory. While he was busy on a call up in Dobbins, I flushed the AC drain pipe and cleaned the pan. I appreciate the honesty and the help. Some service people wouldn't have mentioned the AC in order to get the overtime. Good on ya.

this place is a joke. i only needed my pilot relit. they said that my water heater was over 10…read moreyears old so they could not do anything. all they wanted to do was sell me a new one for more than $3000.

Service was prompt and professional. The technician explained everything clearly, completed the…read morework efficiently, and the price was reasonable for the scope of the job. Solid experience overall.

I can't be more disappointed with this company. Last Friday afternoon, five of the drain pipes in…read moremy home needed to be connected. They came quickly but gave us a shocking quote of $2,500. We were stunned. After Benjamin spoke with his supervisor, he came back and said it could be done for $1,250. But the price was still too high. Since we were in urgent need of water that day, we finally agreed to $820. That evening, after the work was supposedly completed, we discovered that all five pipes were leaking! We had no choice but to call Benjamin to come back and fix them. We scheduled for Monday morning, but he never showed up, saying he was busy with other things. He didn't come until today, Wednesday. We watched him closely the entire time to make sure the repairs were done properly and that there were no more leaks (though we're still not certain right after the repair). On top of that, there was another spot leaking from the top, which he ignored and didn't fix. He just said that the area was old and needed replacement materials, and that it would cost extra. We asked, wasn't this supposed to be included and fixed last time? We were very upset. Later, when I called another plumber, he told me I could try tightening that spot myself and showed me which tool to use. After tightening it, the leak stopped immediately--it clearly wasn't the "old materials" problem Benjamin had claimed. This company is extremely unreliable--their pricing is dishonest, their repairs are unreliable, and they don't show up on time. Everyone, please do not choose this company in the future!