I "worked with" a SCK&B designer on a small bathroom remodel several years ago. I used those quotes…read morebecause the guy did nothing that could be called work. I went in there with my own design for my bathroom in hand, and asked for help putting the project together. Maybe refining or adding to my design. Maybe advice on appropriate materials and fixtures. This "designer" was so useless that I ended up obtaining most of the materials myself, not from SCKB. Furthermore, he simply copied my design -- with zero changes -- and called it his. When the project was finished, this guy saved photos of the room and, I later found out, used them in his portfolio of completed designs. A room that I designed. This would be little more than an annoyance and maybe a funny story if it were not for the fact that in the middle of this process he demanded I write him a check -- made out to him, not his employer -- for a "consultation fee." I didn't know it at the time, but this was nothing but a shakedown. Theft. There was no consultation fee for his "services" (at least this was true at that time). The income for SCKB's "designers" came at that time from from commission on selling materials and fixtures and, I assume, a percentage of the contractor's fee (at that time they referred clients to independent builders, but it appears from their website that they may employ their own builders now). After I found out I'd been had, I contacted the owners of SCK&B and told them the whole story, and was blown off without any explanation. And here is the kicker: the guy was still working at SCK&B as recently as two years ago. So they kept him on even knowing that he did this. This was my experience with SCK&B. Your mileage may vary. Needless to say, I don't recommend this business.

I've used SCKB for years for both cabinets and plumbing supplies, as well as having them do kitchen…read moreand bath remodels on my investment homes. Ryan, his lead craftsman/installer, is a no-nonsense machine. They get in and get the job done without the drama you get with some contractors. Dave O.

I purchased plumbing supplies to tie the house into an existing propane tank on the property. In…read moreorder to complete the job I needed the proper underground piping and various types of fittings to get the job done. Fortunately Ferguson had all the supplies in stock needed to get the job done for reasonable prices. In the end everything went smooth without any leaks or other issues. They're located in a convenient location and their staff is friendly and helpful. Will do business again in the future.

They are very helpful! They are also knowledgeable! They helped me with a kitchen faucet…read morereplacement.

Our contractor recommended this place and coincidentally we also found this place through our…read moreGoogle search as we needed a showroom for some visual inspirations. Anthony Cao, the owner, is super nice, knowledgably and pleasant to work with. They carry a couple major lines of cabinetry. I was able to find the brand that is slightly taller 34.5" that fits our needs (vs the standard 33"). The shop's focused on custom made or semi-custom made cabinetry. With my odd size vanity requirement, they were able to quickly offer a 3 cabinet solution that covered my needs. They will also suggest a couple countertop places to shop for and ordering via Excelle gets you a 10% discount. I visited the shop multiple times and happy to report that the experience has been consistently pleasant. Good coffee, good music, sound advice and they are super patient to let us visualize the colors and styles with different samples. Lead time is reasonable within a week for us and delivery was trouble-free.

Highly recommend Excelle Kitchen…read more It took us nearly three months to finalize our design, as we went back and forth on numerous options. We were set on using Shiloh Malibu cabinets with a reeded design and built the entire kitchen around this focal point, which made the design process both complex and unconventional. Throughout the journey, Kailun created what felt like 20 different design iterations and cost estimates, helping us carefully evaluate every possibility. In the end, we couldn't be happier with the result. The quality of the Shiloh cabinets is outstanding. The natural wood tones give the kitchen a warm, organic feel that is anything but bland. The variation in the wood grain makes the space feel truly unique and custom. We decided to mix two different wood tones, which initially made us a little nervous, but the final outcome exceeded our expectations. The soft-close features are excellent, and the craftsmanship is evident throughout. We highly recommend Kailun and the team to anyone looking for a thoughtful design process, exceptional service, and beautiful, high-quality cabinetry.

I Love this place!…read more Blew-out our water heater last year and they got me a new one and recommended a good & reasonably installer. Also, have been here for faucet rebuild kits, toilets, etc. Always helpful. Thank You! This time around we are remodeling our 2.5 bathrooms and kitchen. Pat made some great recommendations on how to update our 80's themed house with some very nice fixtures, we could afford.

Bay Plumbing came recommended by my plumber (Anytime Plumbing) and I am so happy I visited! We just…read moreneeded a new kitchen faucet and Noel (spelling?) was very kind and helpful. I gave him my budget and desired brand and he walked me through the options. He was patient and understanding of my needs. We are so happy with our new faucet! It's beautiful and the functionality is perfect.

So friendly! Earlier today I spoke to a designer in this studio (the owner?) who gave me so much…read moreinfo and insight. I am blindly trying to remodel our kitchen on a budget and have no idea where to start...She was patient and kind, as well as guided me on where/what to do given our hopes for our 70s kitchen! Thanks again for taking the time to help me:)

We are beyond satisfied with the experience we've had with AD Construction. Shannon and Tony are a…read moredream to work with, and by far the best design and contracting team we've hired in Santa Cruz. Shannon helped us create an amazing design for our master bathroom remodel and deck construction, and we're completely thrilled with the layout and execution. We were consistently kept in the loop on all important decisions, and felt like our choices were all respected and honored. They are also genuinely kind and fun people to spend time with, and felt like part of the family throughout the course of the project. It's a privilege to work with such a top caliber team, and we'd highly recommend them for any work you have in mind.

WARNING: Do not shop here! Owner, John Hamlin and his staff…read moreLori, mislead, lie, cheat and overcharge! Not to mention they are utterly incompetent, inappropriate and lack any knowledge in kitchens or baths. We had so many problems and so many things went wrong, that it is hard to list everything in one post. We had to order and re-order the the bathroom hardware three times. Because, they didn't know what worked in California or not. After that, they did know what values covers matched what values. And, of course after the third time it was still wrong and we had already installed the valve, so we had to compromise and take the value cover we didn't intend on. During all this chaos, Lori lost track of all the parts we had to return and exchange due to her own incompetence and accused us of taking and not returning the parts. Parts that she could not find! Wow, really! Turns out they had them the entire time! She never apologize, coward! We also ordered wall cabinets and a bathroom vanity, from John. Like other customers reviews, we too did not get the correct cabinets for the space intended, as we were told. Our contractor had to take the time to correct cabinets for the kitchen and correct them to work in the bathroom, which was more money I had to pay! He even ordered the wrong sink, twice! Finally, the counter top vendor came and told us the sink was wrong and he could get the correct sink size(sink number 3), and cheaper than John could. The counter top guy was correct. And when confronted, the Owner; John's Hamlin's response was a shoulder shrug and a lame fake smile. Then, he mentioned the counter top vendor has done this many times, and John felt he had sinks to unload. Either way, it is not good. It makes John look week by letting a vendor over power him and his business or he looks incomplete that the vendor has to bail him out and he makes so many mistakes with sinks. If that wasn't enough, they overcharged us on parts, they changed us for things we did not have or use and they had things we paid for listed twice at two different prices! As an example, they changed us $442.46 for a faucet, which they said the gave us the "maximum discount"on! Turns out you can buy the same thing at Ferguson's, Home Depot or Amazon for as little as $379.90. When we went to dispute the final amount due, it took them an hour and twenty five minutes to comprehend and explain their own bill they submitted to us. And, they finally had to reduce the amount due from $958,75 to $588.54 because it was staring them in the face they were wrong! John clams to have over 34 years of experience, in what? If it is in Kitchens and baths, he must have been sleeping those 34 years. He and his business are a complete disaster.

831 kitchen and Bath designs is a friendly wonderful place to visit where they will help you with…read moreall your bathroom and kitchen needs. Staff will help you understand, what will best fit your space, style, design pulls for drawers and make your space as warm and functional as possible. With so many wonderful options to choose from. I highly recommend visiting 831 kitchen and Bath designs for all of your needs:) Jenny

I did some post Xmas shopping here and purchased several items at 50% off…read more This is the best gourmet shop in Santa Cruz County. I highly recommend shopping here, Jennifer, the owner, is an expert on all items she carries. If you are into high end olive oil or balsamic vinegars this is the place to purchase

My husband & I recently stopped by to make some purchases for relatives and ourselves…read more We purchased two Dolce & Gabana panetone, Stollen bread, Gragnano noodles, candies, Runamok syrup, and a wonderful Italian season salt. We have pass experience in purchasing these items and they are top of the line. The Gragnano pasta is the best in Italy, so to find it here is special. The panetone is incredibly delicious as is the stollen German bread. I highly recommend shopping at Jones & Bones if you want special gourmet items for yourself or as a special gift for someone. Jennifer will help guide you and educate you on the descriptions of the items and how they are made.

Wow! Cyndi completely transformed our living space. We feel like we upgraded to a new home. Her…read morevision for our kitchen opened up our entire first floor. Our master bedroom and bathroom are beautiful and functional. She is such a gifted designer and guided us through every aspect of selecting the materials, colors, and layout. She is truly the best!

This is a very long overdue review...  Over the course of several years we worked with Cyndi Mosher…read moreat Beyond the Box on a complete rebuild of our Westside home in Santa Cruz. The project was primarily an owner build, so between that and the pandemic it ended up being a multi-year project.  Over the course of planning and building we worked very closely with Cyndi - not only on the designs for our kitchen and bathrooms but for general design help throughout the house. Cyndi was absolutely wonderful to work with throughout the whole process. Not only was she incredibly knowledgeable, professional, and helpful - she had an inordinate amount of patience (and tact!) in helping us navigate through the thousands of decisions that had to be made. She was adept at creating a cohesive design out of our rather ad hoc lists of likes and dislikes, and did so without imposing her own personal preferences or style. My husband and I also both appreciated that she was very pragmatic - she understood that we weren't interested in building a mansion and was very good about pointing out the areas where it made sense to spend and where it didn't. Her knowledge and contacts in the business were invaluable, both in terms of the quality of the workmanship we ended up with as well as access to resources that we would not have been able to find on our own. When it came time to order all our cabinets and countertops she handled every last detail, and made sure that what we ultimately received exactly matched her specifications. I was originally hesitant to hire a designer, both because of the additional cost and also because my husband and I are both fairly practical and were more interested in function over form. We have no regrets - engaging Cyndi to help us with the project was money that was very well spent. Not only did it prevent expensive mistakes, but we love the results. After living in the house for over a year I can honestly say that there isn't anything that she helped design that I would do differently if given the chance. A few of the rooms from our project are pictured on the Beyond the Box website: https://www.btbkitchens.com/rustic-elegance

Amazing customer service. The tile we purchased ended up being really backordered due to causes out…read moreof everyone's control. The company sent a sample for a slightly more expensive option. The ended up giving us the price of the initial tile order and we did not ask for anything special. Also was happily willing to give me some advice on picking grout! Loved my experience and I hope my local installer does a great job on the install!

I had high hopes with my backsplash project. They were very responsive and helpful but I got…read moreghosted and that was *after* patiently waiting for my POC to arrive back at work after leave due to a family emergency. We had a few more coms upon her return then nothing. If this company is so single threaded like this, they need a better business strategy. The sample tiles were gorgeous but the customer service was not and therefore I cannot recommend this company. Because of my patience, many weeks were wasted waiting. I did reach out to someone else within the company and let them know I'd wait for my POC because I was told she'd be back "this week" etc. I'd rather have just been told that they can't do it vs stringing me along. Of course, each customer interaction is different so your mileage may vary.

Awesome plant selections unique and beautiful . Staff helpful and friendly provided help with…read moreplants loading in cars

Ended up not purchasing anything because of the high cost. For me Home Depot is better value…read moreespecially with 10% discount given for being a veteran.