I had 2 faucet leaks: kitchen sink & bathroom sink. 2 plumbers showed up empty handed. Came in…read morenice service truck. -0- tools - I asked "Where's your tools"? ... thus I believe they knew they were NOT going to 'replace' my washers as I thought; NO I was told I needed to replace both my whole faucets... $400 each for the replacements + installation .. I said replace the washers (which is probably ALL they needed)...they told me because of "ceramic discs" inside faucet ???? they couldn't guarantee washer replacements and would probably fail anyway thus 'replacements'. **So I went & bought my own faucets x2 from Home Depot. Both my faucets + toilet seat = $172.00 total vs $800 + + installation for theirs. * When I called office BEFORE they arrived, to ask Brittany IF they gave Senior Discount - she said "YES, either 5% or 10% - the guys will know." Ironic she didn't even know WHAT the Sr discount was?? After giving her my address; she identified me as "You're the lady having both your bathroom and kitchen faucets replaced". I said no, I'm just having them fixed/repaired." - - - So, these guys knew before they got here that they were not repairing anything.... no option other than to replace!! Faucets alone would be $800 + installation! I agreed to have the work done...but I would get my own faucets. They returned a week later. 2 plumbers done in 1hr. ** I NEVER rec'd any paperwork, nor a receipt ... I made him write receipt in long hand on sheet of legal pad paper; so I was signing my name ON his phone - without even seeing anything... That was very dumb on my part too... I will never do it again. Even the written paperwork that came in mail a wk. later showed me nothing ... it did show my signature however! Payment time... he told me $750.... I had to remind him to rebate my Trip fee of $75.00. I wrote ck. for $675. Only to realize afterwards that he did not give me my SR discount. which turned out to be 5%, so I was overcharged $37.00 which I did eventually get back few days later after I went there to inform them of their error. I will never call them again. Rip-off artists. My work is still NOT guaranteed since I went & bought my own faucets and didn't use theirs! a Dis-satisfied customer. I wish I had done a Yelp review check BEFORE I hired them.

We called Five Star Plumbing on January 22nd when we were flying overseas that night. They…read moreresponded promptly and were even able to send someone over that day due to another cancellation. Their expertise is always superb, everyone who comes here is friendly and a pleasure to have them in our house. Their estimates have been accurate. We have an older home so the plumbing has been tricky but we have been completely satisfied each time we use 5 Star Plumbing. Mariya Fogarasi

Wish I could give more. How water heater failure/small leak discovered on Saturday. As a family…read moreof four we convinced ourselves we would be without hot water for at least a week. Until we called ZUBKE, Jeff promptly replied on his way to their supply house and arranged to pick up and install MONDAY morning. Zubke crew seamlessly completed install before lunch. Price was right for service and products provided.

I called this company since I live on the island trying to give them business. They took my name…read moreand number and we scheduled service for the next day. The following day they did not show up. The next day they called to see if I was still interested in them coming out. I told them I was still in need of the services, however I was not happy that they had not called the previous day as a courtesy and felt that it was unprofessional to leave me hanging like that....it was at that point they hung up. I guess that reinforced that thought of being unprofessional.

They came and snaked my basement. Acted as if it was fixed when they left tried to take a bath! Tub…read morewater didn't go out! Reached back out to them & they said someone will be back out! No one never showed up they stop answering my texts! Had to get another company to come out to fix the problem and was cheaper! Never again!

Great service! We have used them a couple of times. They came within the hour, the were kind,…read moreprofessional and the pricing was reasonable!!

Timothy was assigned as the technician for replacing my water heater by my warranty company. I…read morecalled him and paid the $75 copay via cashapp and then right after my warranty company advised that they wont cover the repair. I immediately called Timothy back and asked if he could still do the work and use the $75 towards the cost of the repair. He agreed but later he called my property management company and said he couldnt go by the property. I waited until Monday to see if he was going to provide a quote. He never did. I called him and asked for a refund, he said he would. I also followed up with a text. I texted again earlier this week and he advised he would. Now I see he has cancelled my refund request. Unprofessional and not trustworthy. I would not recommend hiring timothy. I dont think $75 is enough to damage someone's professional reputation is but apparently it is.

I called Tim this morning. I told him I'd be home after 6:00. At 7:00 Tim called me and was here…read morein 20 minutes. He snaked my drain and was on his way. I've hired Tim several times for plumbing issues and each time he's done quality work! I'd definitely recommend him!

Early Sunday morning I my sewer back up in my basement. I reached out to Puck Plumbing after…read morecalling several other pluming companies who couldn't come out till the next business day. Puck was able to come out that morning. The were very professional and friendly. They were able to not only clear the blockage but ran a camera down to identify the cause. After identify the issue they were able to resolve it so i wouldn't have the problem again. They did this all at a very reasonable price. I would recommend Puck Plumbing to anyone that needed a plumber.

This company and the owner are AWESOME. Prompt, efficient and reasonable are all evident. Laura is…read morevery knowledgeable and explains everything well. I highly recommend this company.