Trevor replaced my 26 year old water heater in one day. No fuss or mess…read more Price seemed reasonable. Kindly answered all my questions about water heater operations. Love the dog (who did not come with Trevor). Joan V

I needed a new 75 gallon water heater. Franks Water Heaters…read morewas highly recommended to me by good friends. Trevor, the owner, was extremely patient and helpful with me. Last Wednesday he and Cameron installed a 75 gallon tankless water heater for me. They did a beautiful job, and I'm extremely happy! If you need a new water heater, I highly recommend Franks. His dogs are wonderful also!

Good value and prompt service but have never been able to reach him since despite multiple…read moremessages/emails

Came in quick when I needed it…read more My insurance required a 'whole home line monitor shut off', and Rojas gave a good quote. They came out within a few days for a quote, and back in quick for the install. Additionally, installed a new toilet (wife wanted the heated seat) when I got the info to them. 5 stars!

Water Heaters Only has installed Two 40 gallon hot water heaters for us over the last 15 years…read more They have been consistently professional, competitively priced, and very reliable. We highly recommend them and feel that we have received good value for our money. The heaters have performed well and have exceeded our expectations. We would not use any other company to service or install water heaters.

Lame would be an understatement. One guy came to replace a water heater. He was largely…read moreuncommunicative, staring at his iPad and tapping things for at least 20 minutes before telling me that he would have to make some calls to get someone else to help him. And then he dropped the bomb that it would cost over $7,000 to replace our 74 gallon water heater. I told him to leave and cancel the request. Don't waste your time with this company.

TL; DR: Outstanding professional work at a fair price when you need it!…read more I used this company 3 years ago to unclog my kitchen sink. (Me vs garbage disposal, guess who lost?) Fast forward to this current issue. I was frustrated getting replies of various prices or no price at all "We have to see it to give you a price" I didn't want to deal with the slow drain in my bathroom. That sink is brand new, I was so annoyed. I called Moore on the off chance they had availability. They did. Their drain unclogging price is clearly listed on their Yelp page. I respect that. Easy scheduling based on my needs and the pricing I clear, NO SURPRISES. Service provider arrived at the top of my appointment window, wore a mask, got to work. He showed us what the problem was so we could manage it ourselves should it happen again. Like I said, new sink. Like new NEW don't break by messing with it new. Now we know we won't break anything accessing it the way the service person did. I appreciate the professionalism, the mentoring, and the kindness. Bookmark this. I know you're too smart to pour chemicals down your drains to clear it, Get a professional to help and save your home pipes integrity. Fiver. Perfection. Satisfied.

We were members of this company's HVAC and plumbing maintenance program for several years. The…read moreconcept is great - but execution was consistently poor. The biggest issue: they simply could not keep appointments. Frequent no-shows, missed windows, and last-minute reschedules turned routine maintenance into a recurring hassle. The second issue: constant upselling. Nearly every visit came with a "the system is fine" but we recommend additional products or upgrades. The final incident made us cancel: They performed routine maintenance on a system that was working fine when they arrived. After the maintenance, the HVAC unit wouldn't turn on. We were told it was "about to fail" and the maintenance did not cause the failure. (Debatable.) Conveniently, they had the part on hand but would only install it if we paid out of pocket - even though the part was under warranty. (Don't worry, another company replaced the same part under warranty the following day.) I would think carefully before signing up for a membership.

Long hair = clogged drain…read more I've tried EVERY drain catcher imaginable. The hair in drain issue persists. I bought those plastic hook sticks to pull my hair out. I bought the metal snake situation. Nope, my long hair is undefeated What to do? Call the plumber. When you own your home, things like this need to be addressed. That is your pipe in your bathroom. If you can't clear it, call someone who can. Zaragoza Plumbing has consistently fixed whatever plumbing needs I've had over the years. It's so nice to have a go-to for my plumbing needs knowing whoever shows up will be polite, professional, skilled, and affordable. My hair clog took about 10 mins with something machine sounding. Maybe a drill with an attachment? I'm getting ready to donate my 8th ponytail of more than 12" to children with hair loss. Thanks to Zaragoza plumbing, this labor of love donating my long hair over and over is possible.

If I could give 0 stars, I would. I paid $5,000 for them to replace my main line and the valves…read moreconnecting to the main and the irrigation pipe. Four months later, the irrigation pipe snapped clean off at 2am last Sunday. When I asked them if they could fix it, they refused, saying they were too busy and told me to call a gardener. The gardener found the connection they made was completely misaligned and the "T" fitting was cut too long, forcing the joint and putting constant pressure on the irrigation pipe until it broke. They refused to take responsibility, claiming I would have seen flooding (wrong- my main was leaking 600 gallons an hour with no flooding) or that something hit it, which the water company confirmed started at 2am on Sunday. This was their work, their faulty connection, and their problem to fix, but they won't make it right.

Came to give a quote for toilet repair or replacement, but I never heard back from them. Said it…read morecould cost thousands of dollars. I said that's fine but please give me a quote. 2 stars instead of 1 because the quote was very easy to schedule.

I hired Mauro and his team for a water heater replacement…read more I found him previously for a pipe replacement project last year and was very impressed. Given the complexity of this job, I wanted to make sure it was done right. Communication was excellent. Mauro was able to come by for an estimate within a few days, and from there, his office crew helped me plan and schedule the work. Additionally, they handled the permit and inspection coordination. They were able to schedule the work within two weeks, which was fine given that this wasn't an emergency. For this gas to heat pump conversion, it was necessary to vent both the intake and exhaust. This presents a number of challenges like making vent holes, running ducts, and making sure everything is air tight. Jose and his team were absolutely awesome. They take pride in their work. The team is friendly and patient, and takes the time to break down what they're doing and why, as well as any hiccups and adjustments that have to be made. I cannot tell you how great it is to have a professional you can trust, who also respects you and your property. This was a complex job and they made it look great, fit the space, and work as needed. A plumber isn't something you hope you need very often, but should anything come up, I'll definitely be calling Mauro's Plumbing again.

Who do you turn to when your in need of a new water heater replacement? YOGIS! Not only that but…read moreask for John specifically. John did an excellent job! Not only did he made it possible to get me scheduled in before the weekend (super busy) but he got me the exact model of water heater I was looking for. I don't really know too much about water heaters but I do know that my old one lasted me a long time and I wanted to MAKE SURE to stick with the brand. John stated that they don't usually sell that type of water heater but since I was dead set on it he would make it happen just for me. And he came through and delivered. When he came to my place, he was respectful and was very careful when taking out the old one. He pretty much treated it like his own home. Then he was even more careful placing in the new one. AT LAST! Hot water again! The following day I got a call back from the owner asking how the service was and how John was. I obviously only had great things to say. But it was still nice to know that the owner is involved in the business and that he actually cares how each job was handled. Personally, I feel it goes a long way when a business reaches out to their customers to follow up - not necessarily because something went wrong, but just because. I really appreciated that and it made me feel like a valued customer and they do really care about their work and reputation, thanks again!

My dad hates me for calling someone in but I had to! Normally I call him to help me with anything…read morewhen my water doesn't turn hot!! I was pissed since our water heater blew out. Anyway, having kids that need to shower, I needed to get it fixed ASAP. I didn't think I was going to get anyone at 4am but luckily or to my surprise, someone answered and John was at my door around 7am!!!! Thank you! Anyway, John was definitely informative and walked me through the process of what he was planning to do and how long it'll take for my hot showers to come back! He worked fast, efficient, and cleaned up the minimal mess that was made. Before he left, he made sure my water would turn hot seconds after warming it up. 10/10 recommend because this company is really 24/7 and they are extremely easy to make an apt with and easily gets you back your hot showers

Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

I have worked with Hakim and his son at Hotter Water Heaters more than once. They are exceptionally…read morepatient, honest, friendly and reasonably priced. They go out of their way to provide excellent and timely service, and make sure you understand options and that you are getting the most from your chosen product. I will use them in the future when necessary, and highly recommend you do as well.

Jose came out today to do my annual A/C tune-up. He arrived promptly and performed a systems…read morecheck. We upgraded a part of our A/C to make it perform better. We our pleased with his service, as part of my preferred customer plan.

Unconscionable high rates for plumbing related work. Not questioning quality of work, just wildly…read moreexcessive charges topped off with insulting arrogance from a Manager this morning who called to ask why I'd cancelled their services; first for a Water Heater & then a host of non-existent or trivial issues from noting "better to change chrome pipes & fittings for plastic...to avoid possible leaks," yeah I really want plastic in my drinking water! When he began denigrating other plumbing competitors, with the label "we're no Chuck & a truck" plumbing company --had to laugh. To top off the experience; he asked if he could discount some of the proposed jobs? Uhh no, you're already 150% higher than several local competitors. To be fair, over the years, I've used Peter Levi for some good quality work, but when you sign-up for their monthly maintenance program -beware --they'll hunt for any & all possible weaknesses in your home plumbing & quote you prices that are nothing short of unconscionable, then rationalize it over the phone! Water Heater replacement over 100+% higher than fine local competitors Cancelled monthly maintenance & 6 proposed services from the aforementioned "change out your Chrome pipes, p-traps & plumbing for black plastic pipes --were done!

This team came to replace a sump pump and a garbage disposal…read more They were very professional and very clean. I highly recommend them.

BEWARE! BeastBay almost blew my house up!…read more Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front.