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Plum Plumbing

5.0 (1 review)

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16 years ago

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MJC Plumbing - MJC Plumbing

MJC Plumbing

(3 reviews)

Borough

Had an extremely unpleasant experience with this company. Found them on Checkatrade, where they…read morehave great reviews, but since seeing the Watchdog episode on that site I am no longer surprised to find the service was not at all what the reviews promised. This company clearly works VERY hard on their PR. Asked them to do a number of small jobs for me, they spent far too long and failed to fix most of my problems. When I complained they verbally agreed to reduce the time billed but then did not honour this. They did a botched job on the toilet cistern and had my family not been able to fix it, I would have been without a flushing toilet for weeks. When I refused to pay the exorbitant amount they wanted to charge, they harrassed me for months with threats of court action, before finally filing a claim. In the end I gave in and settled as I was losing sleep over it. As the previous user said, DO NOT use them if you value your money and your sanity!

Had them in for a boiler service, the guy came on time but broke a valve which left me with cold…read morewater which he did not inform me about, I found this out later and when I got in touch with the office they said I would have cold water for up to 2 weeks I left them know that this was not on so the guy came back later and got the hot water going, he had an apprentice with him who turned the water off but did not turn it back properly so had a leek in my cupboard. Then got a invoice in for fixing what they broke and it was going to cost me almost £200 on top of what I had paid for the service. They say they are all about customer service yet I am still waiting over 30 days later to hear back from them. DO NOT use this company they are unprofessional and wouldn't know customer service if it jumped up and bit them on the nose

Speedy Jet Plumbers

Speedy Jet Plumbers

(5 reviews)

Barbican

"I had been having persistent hot water issues, and Speedy Jet Plumbers resolved it completely. The…read moreplumber they sent was knowledgeable and got straight to work on the boiler. The problem was fixed the same day, and everything is working perfectly now. Very reliable and professional service.

We have a small 15 inch drain outside the kitchen for a rental property, that was blocked…read more Organising the booking was fine and thinking that its a small job and shouldn't take more than 30 minutes to clear with a High Pressure Water Jet for which they charge £75 per half hour. Their service engineer got to our premises by about 10.00am and spent the next 30 minutes looking for an outdoor water supply to refill his machine, since his machine had run out of water. He eventually had to connect to the kitchen sink supply and then asked how long does he think it might take to clear the drain and he said about 30 minutes. I confirmed what the charges will be. He said £150 plus the VAT for the complete job. I was not happy about this, since he had already spent 30 minutes looking for the supply! Wanting to just get the job done, I reluctantly agreed. I had to go onto a meeting and left him with the tenant in the flat. I specifically told the engineer to call me for the payment after he completed the job and I expect that's what you would do under normal circumstances...ask for the payment for the job from the person who made the booking. I received a call from their office at 11.01am saying that job had over run by 30 minutes, so it's going to be £150 plus the VAT. I responded saying that's fine. I was expecting him to ask for my card number, but he put the phone down. I waited for a call back, but nothing. I called the tenant after the meeting which finished at 1pm, to see what was going on. The tenant to my shock and disbelief informed me that he had to pay £360.00 by his card. I asked him why did he pay, when I specifically asked the engineer in front of him to call me for the payment, once the job had been done. This tenant struggles to speak and understand English, so I'm not sure how and why he had to pay. Anyway, I think I should have only be charged £150+ VAT for the job, but was charged double.

Plum Plumbing - plumbing - Updated May 2026

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