Got my front lamp and flood light changed, Excellent job…read morefrom Brian !!

London Electrical and Plumbing Ltd offers both electrical and plumbing services. Customers say they…read moreare reliable,competent, and friendly.

"I had been having persistent hot water issues, and Speedy Jet Plumbers resolved it completely. The…read moreplumber they sent was knowledgeable and got straight to work on the boiler. The problem was fixed the same day, and everything is working perfectly now. Very reliable and professional service.

We have a small 15 inch drain outside the kitchen for a rental property, that was blocked…read more Organising the booking was fine and thinking that its a small job and shouldn't take more than 30 minutes to clear with a High Pressure Water Jet for which they charge £75 per half hour. Their service engineer got to our premises by about 10.00am and spent the next 30 minutes looking for an outdoor water supply to refill his machine, since his machine had run out of water. He eventually had to connect to the kitchen sink supply and then asked how long does he think it might take to clear the drain and he said about 30 minutes. I confirmed what the charges will be. He said £150 plus the VAT for the complete job. I was not happy about this, since he had already spent 30 minutes looking for the supply! Wanting to just get the job done, I reluctantly agreed. I had to go onto a meeting and left him with the tenant in the flat. I specifically told the engineer to call me for the payment after he completed the job and I expect that's what you would do under normal circumstances...ask for the payment for the job from the person who made the booking. I received a call from their office at 11.01am saying that job had over run by 30 minutes, so it's going to be £150 plus the VAT. I responded saying that's fine. I was expecting him to ask for my card number, but he put the phone down. I waited for a call back, but nothing. I called the tenant after the meeting which finished at 1pm, to see what was going on. The tenant to my shock and disbelief informed me that he had to pay £360.00 by his card. I asked him why did he pay, when I specifically asked the engineer in front of him to call me for the payment, once the job had been done. This tenant struggles to speak and understand English, so I'm not sure how and why he had to pay. Anyway, I think I should have only be charged £150+ VAT for the job, but was charged double.

I would like to thank Aussie Handyman. They did a beautiful job, but most importantly, I feel safe…read moreagain in my own kitchen after my old cabinet fell off the wall, hitting my daughter. Oh and they arrived 15 minutes later, but manager called me and I received proper apology.

Overall had a good experience with them. They were able to help me out with an annoying faucet and…read moresome issues with the drainage. They have resolved it pretty comfortably. Wish I had those skills myself

Very good service! They are pricey, but they are doing an excellent work…read more I had a problem with the boiler (there was no hot water) and the engineer promptly fixed it on a Sunday morning. He also explained the cause for some other heating related issues in my apartment which was very helpful. Also when calling them to visit my flat I didn't have to listen to music and/or speak to a robot for XX minutes before talking to a human. I immediately spoke to an operator which was great because I hate wasting my time waiting on the phone.

The most awful service I have ever experienced…read more Apparently, you cannot give 0 stars, which is a shame, as Pimlico do not even deserve 1 star. Incompetent administration, an engineer who lied and a complaints process which is basically them deciding that you are wrong. As others have said it's £150 up front. The engineer turned up, worked about 5 minutes and said everything was fine. 3 days later the leak started again in exactly the same place. Pimlico said I would have to pay again to get someone to look at it and that their engineer had advised a replacement which I had refused and that it was all detailed in the engineer report. Of course, I had never received the engineer report as they had the wrong email address for me, and if I had received it, I would have challenged the false statements the engineer had included in it. I immediately made a complaint, which they dismissed as they had video evidence that supported the fact I was lying about what the engineer told me. They didn't follow their own 3 step complaints process, they are not a member of any external ombudsmen or complaints scheme. So, when they defraud you and dismiss your claim, you have nowhere to go. Oh and of course they later admitted they didn't have any video evidence and claiming they had was a mistake, but they still didn't refund me the £150 or admit any wrongdoing. Literally the worst company I have ever dealt with.