"I had been having persistent hot water issues, and Speedy Jet Plumbers resolved it completely. The plumber they sent was knowledgeable and got straight to work on the boiler. The problem was fixed the same day, and everything is working perfectly now. Very reliable and professional service. read more

We have a small 15 inch drain outside the kitchen for a rental property, that was blocked. Organising the booking was fine and thinking that its a small job and shouldn't take more than 30 minutes to clear with a High Pressure Water Jet for which they charge £75 per half hour. Their service engineer got to our premises by about 10.00am and spent the next 30 minutes looking for an outdoor water supply to refill his machine, since his machine had run out of water. He eventually had to connect to the kitchen sink supply and then asked how long does he think it might take to clear the drain and he said about 30 minutes. I confirmed what the charges will be. He said £150 plus the VAT for the complete job. I was not happy about this, since he had already spent 30 minutes looking for the supply! Wanting to just get the job done, I reluctantly agreed. I had to go onto a meeting and left him with the tenant in the flat. I specifically told the engineer to call me for the payment after he completed the job and I expect that's what you would do under normal circumstances...ask for the payment for the job from the person who made the booking. I received a call from their office at 11.01am saying that job had over run by 30 minutes, so it's going to be £150 plus the VAT. I responded saying that's fine. I was expecting him to ask for my card number, but he put the phone down. I waited for a call back, but nothing. I called the tenant after the meeting which finished at 1pm, to see what was going on. The tenant to my shock and disbelief informed me that he had to pay £360.00 by his card. I asked him why did he pay, when I specifically asked the engineer in front of him to call me for the payment, once the job had been done. This tenant struggles to speak and understand English, so I'm not sure how and why he had to pay. Anyway, I think I should have only be charged £150+ VAT for the job, but was charged double. read more

This is NOT a plumbing firm. they are RUDE and do not do the job correctly and take your card details and take payments claiming it's a day rate and stretch out the job and threaten to leave the work unfinished. They left is with leaks from every pipe they fitted and we tried to ask for help but the guy who you deal with is so rude. We paid them over £5000 for a relatively simple bathroom fitting. all the pipes leaked so we had to get a decent plumber and person to refit and a decorator to repaint the room which the faulty fitted pipes flooded. TRAUMATIC experience and was in tears every time another set of pipes leaked. only solace is seeing now other people experiencing the same so I'm not alone. Do not use this company. they are not ethical people. we tried and tried to get them to understand how distressing all this was and they just ignored us. horrible people. read more

They charged me 222 pounds to attach mismatched, too large part of the drain to the wall and left rest of the drain pipes not attached, disassembled and laying on the floor. I requested the refund and owner had a cheek to say that drain might not be functional and be disassembled, but one of leaks is fixed, hence guarantee of repair is fulfilled. Engineer also artificially extended working hours by not being stocked with most basic tools of the trade. He made me prefill the invoice with my signatures before writing the charge up which also says a lot. Truly shameless. Don't bother with them, they are scam artists. read more

Never again! Small job turned into 'difficult job' when team arrived on site including 3x price increase - despite detailed description over the phone. This is after first appointment for site visit did not happen (plumber 'forgot' that we had scheduled it). Also, never received an invoice for the works. read more