Emergency leak fixed by Homecure Plumbers. Lee arrived promptly, identified the issue, and resolved it efficiently. Professional and effective service. Highly recommend. read more

Homecure plumbers were amazing when my boiler broke down they came out quickly diagnosed the issue and had it repaired in no time at all.The engineer was professional polite and clearly very experienced. Good value and fabulous attention to detail. Thankyou Homecure! read more

we called Homecure after realising our Vaillant boiler was playing up. The office were quick to arrange a call out for the next day (as it was late afternoon). The engineer arrived and we were told the fan needed replacing. he returned a day later with the parts and got us up and running again! Really appreciate the quick turnaround especially is this cold weather! Would certainly recommend to others and will be using them again. read more

Excellent experience with Kevin from Homecure, very knowledgeable engineer and highly professional. carried out a repair on my water boiler which has worked perfectly ever since. read more

We were very happy with our repair from Homecure Plumbers. We initially called around 7pm in the evening and was told a engineer could be with us between 8-9am the next morning. A lovely chap called Dean arrived and explained in detail what was wrong with our boiler before proceeding to the parts merchant to collect the part that was needed. Upon his return he changed the part with no fuss, low and behold we had a fully functioning boiler again! The whole job was done within 2 hours and I could not recommend them and Dean highly enough. Very professional and courteous service indeed! read more

Started as a brilliant experience, office staff supportive after being let down but other plumber and then it all went wrong, promised an engineer the next day, but was booked for the day after. When he turned up (2.30pm Thursday), said he didn't have time to do the job (was eventually completed in under 2.5hrs) and said he would come back on Monday. House was completely turned upside down at this point but we stuck with it. Homecure confirmed the appointment for Monday. Monday came and went - no engineer... Chased and was told due to the weather (heavy snow) their jobs were delayed but no one had thought to contact me, so another day of chaos (and no heating in the room that I work from) Was told we were priority for the 1st visit the next day, lunchtime came and went, told engineer at an emergency, then delayed, when he turned up (4pm) he had no idea what the job was, explained it all again, and then he decided he didn't have time to complete the job that day and said he would get it rebooked. Called the office who said he should have stayed and done the job, which was no help to me as he had gone. Rebooked the appointment again, again assured we were priority for 1st appointment - a 3rd enginner turned up in the afternoon, confirmed we were not his first job and he had been given our job during the day (utter chaos) he also had no idea what the job was, so explained again what was needed (we were moving a radiator from one wall to the other, all external copper piping - so a very basic job) and he then informs us he doesn't have the copper pipe required to do the job that day. So we are 2 weeks from xmas, in the middle of decorating and refurbishing our downstairs and everything is being held up by the radiator move, no xmas decs up for my girls and living in chaos. We then have to waiting over another weekend for the 3rd engineer to return and finally finish the job on 22nd December. In the process dirty radiator water is spilt on our carpet and over our new units, and the freshly painted wall was scorched by the blow torch. All in it was an absolutely awful and stressful process. The once helpful and understanding office staff seemed indifferent to the struggles we had experienced and when I reached out asking if I had experienced what they considered to be a satisfactory level of customer service, they had little to say and eventually offered me a 5% discount (£22). I tried speaking to the company director, email was ignored, no calls nothing. They offered a final 10% and threat of debt collectors so I have very reluctantly paid well over the odds for appalling service. Avoid at all costs. read more

Brilliant company and service - Homecure Plumbers went above and beyond to find out the issues with our "not so straightforward" hot water system. Lee couldn't have been more helpful and spent a long time advising us on the phone, from initial enquiry to ongoing visits. Both engineers who came to my property were friendly, courteous and went the extra mile to get everything working again. Cannot recommend them more highly! read more