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    WEA Planning

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Services - WEA Planning

    Architectural design

    Architectural project management

    Buyer's agent

    1 More Service

    Listing agent

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    7 years ago

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    People searched for Real Estate Services 212 times last month within 15 miles of this business.

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    GuestReady London - estores furados - novo motor e peças precisaram ser substituidas

    GuestReady London

    (25 reviews)

    Farringdon

    Após anos de parceria com a GuestReady na gestão do meu imóvel em Lisboa, sinto-me na obrigação de…read morecompartilhar uma experiência que infelizmente terminou de forma decepcionante. Durante o período em que a empresa esteve à frente da administração da unidade, ocorreram diversos danos não resolvidos, como: Estores e blackouts quebrados; Candeeiros danificados; Manutenção negligenciada; E principalmente, a quebra de uma porta de varanda, cujo reparo custoso recaiu sobre mim, mesmo tendo sido causado durante a gestão da GuestReady. Em 2023, a própria empresa reconheceu sua responsabilidade e prometeu, por escrito, um reembolso de até 1.000€. No entanto, após inúmeras tentativas de contato e adiamentos injustificáveis, agora negam o pagamento com alegações contraditórias e sem qualquer respaldo nos registros anteriores. O mais grave: a GuestReady afirma que, quando não consegue imputar os danos a um hóspede, o prejuízo fica com o proprietário. Isso demonstra uma total falta de responsabilidade e desrespeito com quem confia seus bens à empresa. A consequência foi clara: reputação do imóvel afetada nas plataformas, perda de rentabilidade e desvalorização no momento da venda. Deixo aqui o alerta a outros proprietários: antes de confiar seu imóvel à GuestReady, reavalie a quem está entregando a chave -- literalmente -- do seu patrimônio. Compromissos não foram honrados. Suporte foi evasivo. E o que restou foi prejuízo.

    If you're looking for a company that turns simple property management into a full-time stress…read morehobby, congratulations: GuestReady may be precisely what you're looking for. They are professional scammer. Think of the sleaziest property agent you ever met and give him a tech platform. They have an entire team dedicated to squeezing money out of homeowners. My experience with them has been a masterclass in how not to run a service business. At one point, driven by sheer exasperation, I wrote to them: "You are hereby notified of the imminent threat of legal action towards your company." That wasn't a mood; it was a logical conclusion after the greatest hits that followed. Here are just a few highlights from the "GuestReady Experience™" -- quoted directly from my email to them: 1. **The Deep-Cleaning Odyssey:** "Upon onboarding, you charged me for 17.5 hours of deep cleaning for a 60 sqm flat. Scam charge. When I raised the matter, you claimed an honest mistake and returned the money." Nothing says professionalism like a 17.5-hour spiritual cleansing of 60 square meters. 2. **Unauthorized Entry -- Always a Nice Surprise:** "You sent repair people into my house, UNAUTHORISED, and messed with my electric setup and tried to charge me for it - until I challenged it, and you again waived the fee." Because who *doesn't* love strangers entering their home without authorization? 3. **Creative Accounting & VAT Fan Fiction:** "You tried to charge me VAT on the price of a vacuum cleaner, then again, claimed a mistake when I pointed out that this is not how VAT works." GuestReady: innovating tax policy one incorrect invoice at a time. 4. **The Miraculously Self-Healing Vacuum:** "My same vacuum cleaner, that you claimed was broken, magically fixed itself when I refused to buy a new one." Honestly, at this point I'd recommend them as faith healers for appliances. 5. **Key Disappearing Act & Worksite Chaos:** "You prevented my contractors from entering the flat to carry out the needed repairs because you had sent a cleaner in the middle of the repair works, and they disappeared with the key for several hours." A perfect blend of miscoordination and inconvenience -- artisanal, almost. To summarise: fees mysteriously appear, then become "honest mistakes" when challenged. Unauthorized entries happen. Basic processes break down. Appliances resurrect themselves upon refusal to pay. And throughout, the burden of proof and energy sits squarely on the customer. I also wrote to them, in another message, that: "You have cost me half a contractor's day... you owe me £250 + VAT." and "This £300 charge is illegitimate and abusive... All £386.40 are to be refunded... Failure to do so will result in immediate termination of this contract." None of these sentences were written lightly. They were written after repeated issues, repeated "mistakes," and repeated attempts to give the benefit of the doubt. So here's my review: GuestReady is exceptionally good at generating charges, confusion, and cortisol. If you enjoy unauthorized entries, constantly disputing invoices, and writing emails you didn't know you were capable of drafting, this is the company for you. If, however, you're looking for **competent, transparent, and respectful property management**, I would strongly recommend looking elsewhere. Zero stars would be too on-brand -- so let's just say: out of .

    WEA Planning - realestatesvcs - Updated May 2026

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