I got an Eyebrow piercing here 3 weeks ago , and it didn't bruise at all. No side effects , no nothing. Thank you to Kim who pierced my eyebrow and to the staff who made it a nice environment. read more

My husband gifted me a tattoo for my birthday. Thirteen days ago, he went into the shop and scheduled an appointment with Jose. Jose took a $50 deposit to secure the appointment. We showed up today a few minutes early for the appointment. Jose was not there yet. The person at the front counter said they would let him know we had arrived, but after waiting with no communication, we decided to leave. We then sent a text message stating that we would be returning for our $50 deposit. Jose later responded, confirming his arrival after 12 noon and insisted that he was not late. In our view, if you have an appointment scheduled, you should arrive early enough to prepare and begin on time. When we spoke with Jose, the situation quickly became unpleasant. He called my husband names, threatened us, and told us to show up and he'd handle us. He did not apologize and stated that he was on his own time. He also refused to return our deposit, claiming it was non-refundable based on his personal rule, despite there being nothing in writing outlining such a policy. We showed up to collect our money. Throughout the interaction, Jose was disrespectful and insisted that we were wrong for leaving. Not his fault we left. It's difficult to understand why we were expected to respect his time when he showed no respect for ours? The conversation became heated, and the entire experience was disappointing. Unfortunately, this was our first encounter with Jose. Beyond the poor customer service, the level of disrespect and entitlement was shocking. He was clearly in the wrong yet still felt justified in threatening us. Admitting he was wrong, HA! Not Jose. Jose is a dick. Just give us back our money. You clearly like to take advantage of people because you know they won't fight back. Jose is an awful human being and the shop should care who they have representing them. read more

I am literally so impressed by River's piercing skills. I have a 26 year old belly piercing and a weird stretch mark right above it and he marked it and nailed it right in the middle. Then he pierced it without a clamp and since my pain tolerance is VERY LOW he said "instead of counting down, I'm just gonna do it!" Worked like a charm because the paint was legit 3 out of 10 and I was in and out in less than 5 minutes. Oh and most piercings are $25!!!!! I was expecting $150 since I paid $180 in a Berkeley for a double helix (upper ear piercing for those who aren't familiar with it). Anyway, I rarely take time to post reviews for places or people but I had to for Sky! THANK YOU, literally the best piercing experience I've had! read more

Plug Tattoo & Piercings - My old piercing hole kinda throws the nee piercing off in the pic but it's beautiful and perfectly centered! - Piercing Near Me - Richmond, California

One of our go to places to get piercings. We have gone since their last spot farther down San pablo. I have gotten a number of piercings there alongside friends. I got a helix and my nose piercing there they have healed wonderfully and they helped with a jewelry change. Just yesterday the piercer Smash helped with a new helix and giving my friend and nose piercing since I recommended. It was so quick and he was so kind giving advice to a friend didn't know what side to do, he helped us with breathing exercises to help ease the anxiety. Can't recommend this place enough. I think one of their other standouts besides their great piercers like Smash and Kim is their pricing! The majority are 25 dollars including quality jewelry and when you have piercers around us charging 100 and more for a singular you can't but help turn here! Thank you Plug read more

Plug Tattoo & Piercings - Two helixes done by the Plug, and my nose piercing with a great placement :) - Piercing Near Me - Richmond, California

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I would definitely recommend and I'll be back. In my city and surrounding cities they were charging the same price that I got for the two piercings and piercing cleaner! They have a great price. Kind and respectful. We were in and out in very decent timing and also mentioned when you come back and teaching me how to change it out. River did his thing. Thanks River!! read more

Plug Tattoo & Piercings - Nose piercings - Piercing Near Me - Richmond, California

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Everyone, I mean everyone in here are SUPER friendly, from the ones doing the piercings to the tattooers. Jose is the man!! My kid has gotten a few piercings and has always walked out happy. read more

Stopped by to check on re-piercing, earrings removed last year. Holes were not closed as I thought and Kim pushed new studs thru with no problem. Short wait time and Kim didn't charge me! Would highly recommend! read more

I have been to the previous location of the plug and I remembered having a pleasant experience and wanted to check out the new location since I wanted these ear piercings for a while now and this location was a great extra bonus, anyway back to what I was saying... I am very happy with my new piercings. Think they look great and rivet is a great guy, very good at making sure you are at ease. Everyone else is wonderful too. Prices are reasonable. Tattoos are also great, from what I can attest to. Definitely worth checking out! read more

Plug Tattoo & Piercings - Vertical industrial piercing - Piercing Near Me - Richmond, California

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This place was great!!! We came in a group of 8 for the 5 piercings for $100 deal, and they were so accommodating and friendly the entire time :) They answered every question we asked and allowed us all in the piercing room together, allowing us to take our time and work through our piercing anxieties. River was also an awesome piercer and the highlight of our experience. They were super knowledgeable and hygienic throughout the entire process, and so willing to answer all of our questions and concerns. The piercings were also done super quickly, and I'm in love with my helix :)) Minimal pain, great care instructions, and they offered to change out our jewelry in a months time which was so great and definitely helped ease any anxieties we had about the healing process. Next time I need a piercing, I will be back! read more

Plug Tattoo & Piercings - my helix the day after :) - Piercing Near Me - Richmond, California

I had such a great experience here! My tattoos came out super cute and the price was really affordable. The service was quick, and everyone who worked there was so friendly and welcoming. My artist even retouched a couple of my older tattoos, which was so nice of him and really appreciated. Definitely recommend this spot! my tattoo artist was "sincebirth510" read more

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Very chill and quick service! Mainly came out because my friend wanted her tragus piercings. I was undecided about whether to get an industrial piercing or a helix piercing. After speaking with the piercer, I decided to settle on the helix. Quick, simple and easy. Will definitely be back for my next piercing! read more

Book an appointment online, go to counter, sign some forms if you're a mother of a minor, wait to be called and get Smash to do the quick and professional quality piercing. Price is a fraction of SF cost and my daughter was very delighted with the work. Large salon type of vibe with a lot of cool looking yet quiet customers. read more

Plug Tattoo & Piercings - Smash is the piercer's name - he's just so chill - Piercing Near Me - Richmond, California

Have been to the Plug when they were down the street for a tattoo and now I took my kiddo there to get his ears pierced. His ears were pierced by Kim and she did good work and my son was thrilled with his ears. After a few days he let us know that one of his ears was bothering him. I had read reviews where the shop will take a look and change out posts if needed. Went back to shop and explained situation and River took care of the issue at no cost. After looking at my son's ears he changed out his piercings to longer posts and it has been smooth sailing ever since. Great customer service from both Kim and River who both made sure we were satisfied. Would definitely recommend The Plug to others. read more

They provide prompt, friendly, and efficient service! I came here to pick up a nose stud and called ahead to check if they had what I needed. I've had experiences where businesses aren't always helpful, but that wasn't the case here. I also found out they moved to a new location with a bigger parking lot, which was very convenient and a nice bonus. Definitely a great place to come! read more

Plug Tattoo & Piercings - Outside of store - Piercing Near Me - Richmond, California

I got my ears pierced earlier this year at another studio in LA, which is far for me to get to, so I needed to find a piercer close by to check out my infected piercing. I found The Plug while researching piercing studios and saw that Smash had experience dealing with infected piercings. I called to make sure Smash was in, and was able to do a walk-in within 5 minutes. The staff there was very friendly. I can see why he has great reviews because he was so informative throughout the whole process. He also seemed very knowledgeable about what was going on, and it helped me feel more at ease about my situation. He asked me what was going on, took a look at my piercing, and helped me remove it to better assess the piercing. He explained what he thought was going on and reassured me that it wasn't as bad as I thought, which really helped my nerves. He helped drain the piercing bump for me and was careful and thorough. After cleaning everything he put my piercing back on for me, and he didn't even charge me for anything. What a nice guy - seriously! He said that him and his team just want to educate folks on what to know and look out for when getting piercings, whether it be at his studio or anywhere else, and that he doesn't charge for deep cleanings like this. I'm looking to get my 3rd lobe piercings soon, so I'll definitely be coming to The Plug for those and will be referring my friends here too. Smash was so nice, and I'd love to come back to support his studio for real next time. read more

Kim did my double eyebrow piercing and it went great. Minimal pain, not much bruising in the following days and I think it looks great. And what a sweet person she is. Highly recommend. I'm already planning my next piercing at Plug with Kim and will take my daughter with me for a piercing. read more

Clean ass professional shop that utilizes sterile technique. Wouldn't get tatted here but piercing is cheap, quick, easy, and fast. I was in-n-out-burger this muthafucka yeeeeee read more

I got 5 piercings done and it was a smooth process. The shop is spacious and clean! The gentlemen that pierced me was professional as well as patient with read more

Plug Tattoo & Piercings - Helix piercing - Piercing Near Me - Richmond, California

always my go to Tattoo & Piercing shop in the Rich. Quality piercings Dope tattoo artists good customer service. absolutely would recommend to friends. will be back in April for my birthday thinking of a back tattoo this time. Smash alwayss goes dumb on the piercings. check them out read more

Plug Tattoo & Piercings - Back dermal piercings by smash - Piercing Near Me - Richmond, California

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They have several people working with different experiences and a lot of jewelry to choose from they also help you put your jewelry on for a small fee read more

Posting this a few months late. This is a review for the piercer, just wanted to let you know that almost each time I change my dermal every other piercer said you did a great job and always ask me where I got it done! He was so kind and patient when I went to get my piercing. I love great customer service and he went above and beyond read more

Plug Tattoo & Piercings - Piercing Near Me - Richmond, California

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I do not recommend this place for tattoos this one guy was called in and apparently he was out in the casino and called in the tattoo shop to tattoo me(found this out because he told me while tattooing me) once he was done with my tattooo it was bleeding soooo much after and now it's been over a year and it's still itchy and flares up idk what he did wrong I think he was too rough while tattooing me I'm assuming he was too drunk or on drugs while tattooing me. Please don't go to this place to get a tattoo. Go with someone else. Feel freee to ask questions to your tattoo artist about anything because what this guy did to me was not ok. It's been over a year and it still flares up!!!!!!!!!! This isn't ok!!!! I've been wanting to get it covered up but how in the condition it's in!! !!!! I DO NOT RECOMMEND!!! Please do your research!!!!!! Before getting a tattoo here !!!! Go somewhere else read more

Plug Tattoo & Piercings - Piercing Near Me - Richmond, California

I've been going to smash since I was like 14-16 getting most all my piercings from him. His vibe is amazing most gentle piercer I've been too he recently just did my tounge. 10/10 would recommend and pa only place I buy my jewelry from read more

Plug Tattoo & Piercings - Tattoo shop/ piercing shop - Piercing Near Me - Richmond, California

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Roy is an amazing artist. I came to him with a concept and he turned around the perfect piece fairly quickly and was able to make adjustments leading up and day of. He is patient, focused, and dedicated to the quality of his work. I scoured artist portfolios across the entire Bay Area until I came across his and knew he was the one for this piece, and so glad he was willing to work with me. I can't say enough good things about him. Spent quite a few hours at the parlor over two sessions and the vibe of the studio is relaxed and staff is friendly and family-like. Also got a new nose hoop on my way out of the studio and they helped me with the switch and it was quick and easy. They do offer premium numbing creams for tattoos, if that's helpful to you. Thank you, Roy!! read more

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Everything about this place is just 10/10! Something about it is so welcoming and makes me feel at home. Yesterday was my second time at their shop and the drive was so worth it I've gotten 3 dermal piercings with Smash and all were quick and painless! Can't wait to come back and get tatted up next time :) read more

Plug Tattoo & Piercings - Dermal Piercing - Piercing Near Me - Richmond, California

Idk if I would come back. I used to go to the old location. I was telling the piercer girl that. She got defensive and said smash is the new owner (I told her I knew the old one) she pierced my nose crooked. I already had one side and wanted the other . I told her immediately it was very noticeably crooked. She brushed me off and said it wasn't then said to come back in a week if it was still crooked because it was swollen. It was so bad I just too the piercing out. Everyone noticed it's nicer in there but the vibe was off personally :/ read more

Was recommended to come here by locals for piercings, they say that it's a little more personalized and better care. I walked in on a Saturday and it was busy, I just inquired about the pricing of piercings and wanted to get a helix/cartilage piercing. The wait was a little long just even to look at the jewelry. It looked pretty good but I just inquired before deciding to get a piercing. read more

Plug Tattoo & Piercings - Ear piercing map - Piercing Near Me - Richmond, California

Had to wait a bit even though I had an appointment but other than that everyone was nice and the envoirnment is chill. I added a last minute piercing and the girl piercing me was super nice about it. Piercings healed perfectly. read more

I orginially got work done here about 3 years ago. I wanted something pretty simple: my son's name and Roman numerals. I had found the shop on Yelp actually! I reached out, inquiring about what I wanted and pricing. They were super helpful! They set me up with an artist who they thought their style would match what I wanted. They were able to get me an appointment the next week with Cesar. When I showed up, the staff up front were super friendly. My artist was finishing up his lunch break, and while I waited, the staff and other artists made sure I was taken care of the whole time. During my actual session, Cesar was great! He really sat down with me and got to the bottom of what I wanted and gave me advice on where it would look best. He was very personable and had great test in music too! I left the shop feeling great about my tattoo and the experience I had. Flash forward to a year later.. I reached out to Cesar again about getting a bigger tattoo on my shoulder. He was very upfront and informed me that he would most likely not be the best artist for the job but he referred me to someone else in the shop who was. For the life of me, I cannot remember her name but she was great! I reached out to her and we spent numerous messages going back and forth and bouncing ideas off each other. She made me feel more secure, as this was a bigger piece and my first piece with color. During this session, she was super patient and understanding. We were doing a tap out session- completing as much as she could in an 6 hour window- she was amazing! Before the appointment she drew up designs that she thought I would like and made sure I was really sold on it before stenciling it. During these type of services, I am normally not one to be very talkative. And she was so understanding of that! There never felt like an awkward silence. Because of the long session, she amazing at making sure I had enough breaks in between. It's also a HUGE plus that they have food trucks/vendors out there frequently so you didn't really have to leave when doing longer pieces like this. All in all, this is an amazing shop. After the most recent tattoo I moved out of the area, but I would and will DEFINITELY be making the trip again if it meant an amazing tattoo with amazing people. I have recommended this shop to almost everyone I know. Keep up the great work guys! read more

Plug Tattoo & Piercings - And it still looks amazing!! - Piercing Near Me - Richmond, California

I've never had a better tattoo experience. Jose is the coolest person ever. I didn't even know what I wanted and I changed my mind and I still loved my random tattoo so much. A true artist. I appreciate my experience because I was new to the Bay Area, wanted something I would always love on a whim, and used a yelp review to decide. Shop is hella cool. Also the piercers seem super super personable I love it all around! If I were you, I would've already started heading over there if we keeping it real. Happy Art seeking! read more

Smash did my seconds and few months later, my industrial. Healing was perfect on the lobes. So far for the industrial, it's been pretty easy despite the reputation they have for hard healing. I'm very happy with placement and everything seemed very safe and hygenic in the realm of sterilization and technique. He used two different needles for the industrial, which I was very happy about considering the seeming trend online of people reusing one needle on industrials (ew). Didn't hurt too much and was pretty efficient. Even though it didn't cost much, they don't cheap out on jewelry at all. My ears are pretty sensetive to cheap metals but everything has gone fine so far with their jewelry. Only thing I don't really like is the long wait times you sometimes get even when you have an appointment and show up on time. I waited for 45 min after my appointment time in order to be seen, which annoyed me a bit. It does make sense though, because they take piercing walk-ins and only have one piercer working at a time. I also don't love the indoor vaping from some of the tattoo artists and clients but it's a big enough building that I think it would only be a serious problem for me if I was in the tattoo area. read more

My experience was WHATEVER ! I made an appointment online and arrived for my appointment time however I was taken 20 plus min after my scheduled appointment time. There was no apologies for this or anything ! Mind you as the customer we should respect the workers time. With that being said they need to respect their customers time. The young lady that pierced me was RUDE AF and that is something I DO NOT LIKE WHILE BEING SERVICED. I decided this day I would be mindful that perhaps she was having a bad day and that's why I was late being called to the back. I had five piercings done and yes they are nice however the experience was unliked. Instead of her counting down letting me know when the piercing was going to happen she just poked my dam ears ! read more

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Always a great experience here , I've been here a few times with my daughter for ear/ nose piercings and Smash has done them and great experience, he shared the before during and after care , engages with you that puts one at ease . This time my son turn and he was very happy with his ear piercing. read more

Plug Tattoo & Piercings - Piercing Near Me - Richmond, California

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Guys! I just found the best tattoo artist out here!!! His name is Sergio, if you want a tattoo artist that's detail oriented and very very talented, you gotta go see Sergio! You will be impressed! Thank you Sergio for your amazing work of art read more

I've been going to The Plug for years. I have gotten pierced by Smash over 10 times lol, he is amazing! Their new location is so pretty also!! So happy for them read more

I have been going to the plug since I was younger and so has my older sister! its a great place to go and the prices are very reasonable and affordable.I have also only gotten pierced with smash and he's always been amazing and very attentive! read more

Plug Tattoo & Piercings - I've gotten all my ear piercings,my medusa and my nose/dermal there! - Piercing Near Me - Richmond, California

This is a review for Kevin and the custom jewelry pieces he creates based off of customers concepts and designs. Kevin is a professional in all aspects! He created a custom piece for me based off a culmination of photos I sent to him via text! He was quick to respond and his work was immaculate! He also asked for my input before the final product was complete and made sure I was happy with the product. I was already recommending him to others hours after picking up my custom piece. I would definitely go back to Kevin in the future. He does quality work in a timely manner. You can tell he has a passion for his craft and is dedicated to growing within the field. read more

The owner himself was there and was the one who did a deep cleaning of my dermal and not only did he do a wonderful job, he educated me about piercings and he also LOVES what he does! The best!!!! Been going here for 8 years and now my son and his friends go there! read more

First time going and it was smooth!! The staff was quick and efficient, it was a Saturday morning and got there around 9am and we were in and out for 4 piercings in less than 15 minutes! They were clean and very through! 25$ and it was a great deal! Will definitely come back again! read more

Went in for an impulsive piercing and was so satisfied with the experience. I walked in on a Monday evening and was in and out in about 20 mins! The sweet woman was so gentle and calm while piercing my ears I didn't even feel it. I definitely will be back for more piercings! $25 per piercing with jewelry included? Can't beat that! So happy I found this place. I would definitely recommend this piercing shop over others in the Bay Area as other shops focus more on upselling expensive jewelry. Thank you the plug! read more