I have been coming in for years and have watched the series of name changes and diminishing quality…read moreand cleanliness of this place. It is sad to see it go downhill, but it seems to become the business plan of the owners to not put a lot of further investment into the place and it shows. It is also a little creepy because it seems there are often people loitering around the place.

From the owner: We are open 24/7 for all your needs we offer a variety of services from check cashing,bill payments…read morelike: txu,att,timewarner,dish, directv.cellullar airtime: att, verizon,tmobil etc.western union money transfers. and more

The Asian lady is very nice and helpful. She's also very quick when she cashes the checks. You…read morecan't cash it when you don't have valid ids or any proof. The Asian male owner is also very friendly. They do not speak the Perfect English but it is very understanable and easy to listen to. I have been their customer for an yr and half so far. They sometimes get me money order with no fees. They are the best.

Friendly and helpful. I would rather drive here to cash a check than go to a local business. I have…read morepaid bills here and loaded my card with never a problem, but always a smile.

From the owner: Check Cashing Western Union Wire Service…read moreWestern Union Money Orders NetSpend Pre-Paid Debit Cards Utility Payments Utility Payments Notary Service Fax Service Post Office Box Rental Copies

Obviously the people work there are in the wrong profession, and not there to help at all those in…read moreneed. I received offer accidentally hit wrong bank name so it will not let me complete application w/o entering info. I called several times during business hours they stop answering the phone. If this is a legitimate company in the business to make money in finance area, they will fail. Customer service sucks and phones don't get answered so what work is being done. Some people can't come right down to office and that is the purpose of online option to apply. FYI- If a consumer reach out it is the sole purpose of the employee their to accommodate them with the answers they seek concerning their company they work and represent. Have a fabulous Year!!!!!!

RUN!! Do not use. They'll charge $1000 in fee's for $400. When explaining fees that get missed…read more Scammers taking advantage when people are most in need!

I have used them before and would apply online. I closed my account so I went I to the location to…read morepay my loan but the lady said I had to call payday loan and have them send me account to the store. When I made the call they told me it was 3 different companies or departments that they can only accept payment online. Which is stupid. Shouldn't be that hard to pay a loan. When I called back the next day they told me my loan was paid in full. Impossible. Knowing that was too good to be true, I called back the next day and they said they closed the account but I will still need to make the payment online. So I had to get a credit card just to see to pay my damn loan.

From the owner: Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

First time here and I was forced to put part of my check on their card that they charged me $5 to…read moreget but did not tell me! I was told I had to put a 3rd of my money on their card. Between the $5 I was unknowingly charged just to have the card I didn't want, and the $39.92 I was charged just to cash the check. I'm now out $44.92 total, I had to look at my receipt to even see where my $44 went!

I highly recommend PLS in Plano Texas. Tina has been helping me out for about 4 and 1/2 to 5 years…read moreshe's a great employee and does a great job. Sandra Schloemer

Yes, I am aware that getting a payroll advance from one of these places is a bad idea, so let me…read moreget that out of the way for starters. However, this place made it very difficult for me and their process is extremely horrible. Don't get me wrong, I firmly believe in processes to prevent fraud, but this place carries it too far and their policies are a bit excessive. I obtained a promo code from their website to get 50% off the first loan lending fees. I then drove to this location and provided all the required paperwork (recent paycheck stub from my employer of over a year, recent bank statement from my bank account that I've had for over 3 years, my driver license, and a blank check from the aforementioned bank). The agent had me fill out additional paperwork that included phone numbers from my job, etc. She then tried to verify my employment and stated that she could only call the phone number on my paycheck stub, or if they could find the number on the internet (I'm guessing because if it's on the internet, it must be true!). You would think this would be a good idea but a lot of companies use third-party payroll companies to process their payroll, as is the case with my company, and they DO NOT verify employment. Needless to say, she was unable to verify using that number. I offered many other numbers to her to verify my employment but she stated she couldn't use those (I bet they would try to use those if I didn't pay off my loan in a timely manner). Now, don't get me wrong, I understand the reason for this as anyone can lie and tell them that I work there, but in my case, I had a paycheck stub from my employer, and the amount on the stub matched the amount that was printed on my last bank statement, which is proof that I have a job at the location printed on my paycheck stub. Again, I understand their policies to an extent but if a customer provides enough information that makes it more than obvious, they should be able to provide some leniency. She stated that if she couldn't verify my employment, she would only be able to do a payday loan for $200. Now let me make sure I understand correctly; they must jump through all the hoops to verify my employment in an effort to prevent fraud, but they'll just hand over $200 of your money without verifying employment?? The person who wrote those policies must not have put a lot of thought into the process. Also, they offer a promo-code for 50% off the first loan lending fees, but what the fine print basically says is that on your due date, you will pay the entire amount, and within 30 days, they will mail you a rebate check for the 50%. I'm sorry, but if I am in a financial bind to the point that I have to get a payroll advance, then I am certainly in no position to let this company hold on to my money for up to 30 days. Their policies just do not make good sense to me, so I told them to shred all of my personal information and I went to their competitor next door where I had a payroll advance within 20 minutes. I definitely got a better experience.