I came in earlier this week needing help to start the process of getting a loan and Angie was…read morehelping me with that and her customer service was amazing she really helped me understand the agreement !

Love it here, Jesus is the general manager and was so helpful. He has helped me every time i come…read morein. I was in a really tight spot when I came in on my first visit and I left with a huge weight lifted off my shoulders. Short term loans are the easiest option for me and I would recommend titlemax on beltline to anyone looking for small loans and friendly service.

I am typically not one to send a message like this but based on our experience at your branch in…read moreLas Colinas this afternoon I felt obligated to do so. Today my wife and I visited your branch in Las Colinas to order our debit cards for the checking/savings account we recently opened. I have never before experienced the amazing, next level customer service from a bank employee, let alone branch manager, Shash Manocha. He was friendly, courteous, patient, and answered all of our questions on the spot. We came to Origin from 18 year relationship with our previous banker. We left due to bad customer service. We are so thankful we found Origin Bank and Shash and look forward to many years of a happy business relationship. THANK YOU! THANK YOU! THANK YOU! Sincerely, Ryan and Emily

From the owner: The Origin Las Colinas Banking Center is located in Irving, TX off N. MacArthur Blvd. We are proud…read moreto help our customers with small business and personal banking, home loans, and financial support. We offer drive-thru banking services to make life easier for customers on the go. Our team is ready to assist you with everything you need to be financially successful. Interested in banking with us? Feel free to contact us at (214) 296-6000 or send us a message.

My prime account with Amazon got hacked and after calling Amazon for over a month to get it…read moreresolved and receiving no help from them, I went to my credit union. I explained the situation to Rafay and he was happy to help me with this situation. He filed a complaint with the fraud department for me. I was told they will contact me within 3-5 business days. He listened to my frustration with Amazon and made me feel like I did deserve a resolution. I am thankful that someone finally listened and was willing to help me out! If you need a friendly person with great customer service skills, please go see Rafay! He will definitely help you.

I've been a member of this system for 4 decades. Before there was an Irving branch, I travelled to…read moreDallas Teachers Credit Union in southwest Dallas. Thirty years ago I followed this credit union to Irving on Belt Line and then on to 161. The new branch has all new furnishings with the EXCEPTION OF their 20 year old coin sorting machine. Now, guess what's been "temporarily out of service" for over two weeks. For the last 5 years, it's been impossible to get a human employee on the phone. Calling customer service is a never ending automated system designed to make you give up and hang up. Before I drive 10 miles one-way from south Irving, I'd like to be able to make a 20 second call to the bank and ask, "Is your antiquated coin machine working today?" Are YOU looking for a new bank? I recommend looking elsewhere. I will be.

This is now a PNC Bank. I went to this bank in the hopes of setting up Estate accounts for my…read moreparents. At first, they were very nice and were willing to help me, but they seem to not know what to do or how to advise me. They told me they would look into it and call me back... One person (Emily) did call me back letting me know they are still looking into it but after that call I never heard from them again. I don't know if I would recommend this bank, but they need to read up on their processes, procedures, and customer service guidelines.

They were very rude to me during the entire experience. I felt very unwanted when I walked in. I…read morewasn't greeted by anyone and the lady who assisted me barely spoke a few words to me. None of the employees were welcoming or friendly. I felt mostly uncomfortable and disappointed during my entire visit. You all need to work on better customer service.

Bank of America in Irving (Las Colinas) is a very busy location that I wish had more workers…read more Recently they converted the drive through from having access to a teller to simply having ATMs. This location is attempting to empower customers to be more self service but also lose sight of customer service. My Overall Rating - 2 Stars (Atmosphere, Facility, Return) Atmosphere - Located in a small strip on the corner of 161 and MacArthur, this location has a very small parking lot. On a busy "payday" or during lunch you may not even find a spot. Inside, the location is well designed. If you need service beyond a teller you check in and someone will help you....as long as you can park. 1/2 Star Service - There are personal bankers & commercial bankers available, but I'm going to focus on the tellers only - or lack thereof. The times that I have visited this location were during the noon/lunch hour or right after 4 PM. Only two tellers were available & the long line moved slowly. Once it was my turn it was like I as working with a robot. No Stars. Facility - As mentioned above, they only have ATMs for their drive through and on multiple occasions the ATMs were not working. They told me they were out of order or no money available. Now if they do work, the new ATMs are nice. You can pretty much do everything you would need vs. speaking to someone. A bit cold, but functional. The rest of the facility is fine. 1 Stat. Will I Return? - Yes, but only because its close. Honestly, I despise going to this location. It's busy, the tellers are not friendly, and BofA seems to want you to do everything on your own. So yes, I will be back but only because I have too. 1/2 Star. My Yelp Rating Scale (Sum of all parts): 1 Star - Atmosphere - Is it a cool dive? Perhaps an upscale place? No matter the type, atmosphere plays a big part and I'll give a star if I like it or thinks it has great charm. 1 Star - Service - You can have a great meal with bad service. But that's also what can make a five star joint drop to four. It's important to the dining experience that service is great and on point. 2 Stars - Facility - I'll award up to two stars for the facility, since this is the main reason we go out. Sometimes the extra star is given for value, but it's really all about the facility. 1 Star - Will I come back? - If I know for a fact I'll return, I'll give this a star. A place has to make an impression for me to return. Each Category can be given up to 1 star except food (2 stars) because I consider all these categories important to the overall dining experience. I will sum them up to provide my final Yelp score.

I would say awful customer service, but there actually is no customer service. I arrived only to be…read moretold I needed an appointment. I replied I would like to make an appointment. They said the earliest they could would be an entire week out. That's a joke right? You have my money, but can't assist me with it for a week? I am disappointed in this location. I was told to do it online. If that's the case, why have the location? -A very disgruntled customer Update: I called BOA and was told it would be easiest to visit a location to make the transfer ‍

On five separate occasions my regions check card was denied in a restaurant…read more On four occasions I disputed a fraudulent charge and the bank ruled against me. On three occasions a teller gave me counterfeit $100s and they refuse to exchange for real currency I reccomend looking for another bank!

Don't do business with this bank!! Regions bank financed our car a few years ago. They lost a…read more$2,000 payment we made. They didn't allow us to have online banking because we wouldn't open a checking account with them. I was forced to drive to nearby towns to make the car payments. It was either that or pay by mail. Thank God I paid at the bank because I was able to have proof of my payment. After they harassed us for non payment we emailed them a copy of our receipts and just like that the calls ended. I never got a call back or a response to my email to find out what happened to my money in the first place. I couldn't wait to pay them off and be done with them. After that experience I laughed every time the teller would ask me to open an account with them. This place is shady shady shady.

I like the check cashing part but the loans I would not recommend. I applied for a small loan and…read moregot turned down cause I have other loans. No past due and all paid on time...just makes no sense. please don't waste your time. you would think they would approve someone that is making payments on time and never late......I was even told me being a good customer at the check cashing that I would have a good chance her running it through supervisor a 2nd time, but no......pretty sorry.

Great staff, fast service. Always helpful and the fees are reasonable. I miss it now that I've…read moremoved from Dallas to Austin.