I have a decent experience up till the other day and today. Unless you speak Spanish don't expect…read moreany help with them. They will take forever and they stole $50 from me. It's not enough to have multiple bank accounts and have used them several times for them to ask for blood sample, hair follicle, &

cliffs is sooo much better. stay away from these loan sharks. they wouldn't let me cash my refund…read morecheck tried making bring w2's to prove the check was mine besides the photo id that already pr9ved that. cliffs will take care of you. pls store manager had a terrible attitude and made me feel like they thought i wqs a criminal trying to cash a forged check. haha idiots. stay away from here if you like great cistomer service and being takrn care of like family. just do yourself a favor and go to cliffs

Went in there with a few questions and Yulissa was there to assist me. She was very polite and…read moreprofessional. Thank you Yulissa!!

Ms. Yulissa was very helpful as a single mom its hard sometimes but she was very helpful and very…read morenice, great service next time make sure you ask for Yulissa shes awesome

I came in earlier this week needing help to start the process of getting a loan and Angie was…read morehelping me with that and her customer service was amazing she really helped me understand the agreement !

Love it here, Jesus is the general manager and was so helpful. He has helped me every time i come…read morein. I was in a really tight spot when I came in on my first visit and I left with a huge weight lifted off my shoulders. Short term loans are the easiest option for me and I would recommend titlemax on beltline to anyone looking for small loans and friendly service.

Yes, I am aware that getting a payroll advance from one of these places is a bad idea, so let me…read moreget that out of the way for starters. However, this place made it very difficult for me and their process is extremely horrible. Don't get me wrong, I firmly believe in processes to prevent fraud, but this place carries it too far and their policies are a bit excessive. I obtained a promo code from their website to get 50% off the first loan lending fees. I then drove to this location and provided all the required paperwork (recent paycheck stub from my employer of over a year, recent bank statement from my bank account that I've had for over 3 years, my driver license, and a blank check from the aforementioned bank). The agent had me fill out additional paperwork that included phone numbers from my job, etc. She then tried to verify my employment and stated that she could only call the phone number on my paycheck stub, or if they could find the number on the internet (I'm guessing because if it's on the internet, it must be true!). You would think this would be a good idea but a lot of companies use third-party payroll companies to process their payroll, as is the case with my company, and they DO NOT verify employment. Needless to say, she was unable to verify using that number. I offered many other numbers to her to verify my employment but she stated she couldn't use those (I bet they would try to use those if I didn't pay off my loan in a timely manner). Now, don't get me wrong, I understand the reason for this as anyone can lie and tell them that I work there, but in my case, I had a paycheck stub from my employer, and the amount on the stub matched the amount that was printed on my last bank statement, which is proof that I have a job at the location printed on my paycheck stub. Again, I understand their policies to an extent but if a customer provides enough information that makes it more than obvious, they should be able to provide some leniency. She stated that if she couldn't verify my employment, she would only be able to do a payday loan for $200. Now let me make sure I understand correctly; they must jump through all the hoops to verify my employment in an effort to prevent fraud, but they'll just hand over $200 of your money without verifying employment?? The person who wrote those policies must not have put a lot of thought into the process. Also, they offer a promo-code for 50% off the first loan lending fees, but what the fine print basically says is that on your due date, you will pay the entire amount, and within 30 days, they will mail you a rebate check for the 50%. I'm sorry, but if I am in a financial bind to the point that I have to get a payroll advance, then I am certainly in no position to let this company hold on to my money for up to 30 days. Their policies just do not make good sense to me, so I told them to shred all of my personal information and I went to their competitor next door where I had a payroll advance within 20 minutes. I definitely got a better experience.

I have used them before and would apply online. I closed my account so I went I to the location to…read morepay my loan but the lady said I had to call payday loan and have them send me account to the store. When I made the call they told me it was 3 different companies or departments that they can only accept payment online. Which is stupid. Shouldn't be that hard to pay a loan. When I called back the next day they told me my loan was paid in full. Impossible. Knowing that was too good to be true, I called back the next day and they said they closed the account but I will still need to make the payment online. So I had to get a credit card just to see to pay my damn loan.

From the owner: Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

Kimberly was very helpful. I was applying for a loan online and customer service was not answering,…read moreso I called this location instead. Kimberly assisted me with issues I had online. She was great, I got what I needed. Thank you Kimberly!

Predatory same with every other payday loan/CAB installment loan/title loan offices. If you're…read moregoing here be prepared to lose your collateral with no warning due to interest rates designed to never let you keep up with.

the best of the best...really went the extra mile to take care of my loan needs! jonathan was…read moreamazing! jose is a great mentor for that location!

From the owner: Alternative Loans! Payday, installment and title loans!read more

I called in 10 minutes before they closed to refinance my loan. Chelsea the store manager was…read moreextremely friendly and helpful in getting me taken care of. She stayed on the phone with me even past store hours to make sure everything went through. I am very appreciative of her efforts!

The manager at this place horrible. People skills are super bad and can't get people payment…read morestraight. No training.