Logan was great and made the process very simple to switch our home and auto insurance.read more

No line, great service. Manager was attentive and I enjoy having Capital One as my bank.read more

I deposited a cashier's check 2 months ago (February 2026) into a friend's account. I was told…read moreyesterday because I am "elderly" it was decided I am being scammed and even though the funds posted into her bank account they will not release her funds TO HER. Instead Brian Henry (senior market manager Dallas) told me I had to contact my bank and LIE AND CLAIM FRAUD in order for the money to be returned to me--absolutely ridiculous! I want the money paid out to my friend. I think 2 months is long enough. The bank is holding the money hostage UNLESS I LIE AND REPORT FRAUD. Anyone else have issues with Capital One Bank? Any ideas? I intend to report this injustice to the state and federal banking institutions.

Comerica Bank, has a number of branches and one of my top two favorite branches is located up in…read moreCoppell. The manager Melony is on top of her game, she has given great advice over the years! Thank you Melony for not only given great advice, but the customer service has always been spot on! This branch is always clean and shiny! Everyone has smiles on their faces when you enter. I have had an account with them for years and years. I have never met or heard from my main banker, but yet their are two folks at the different branches that shine above the rest! Thank you Melony for your time, hard work and customer service!

Negative stars need to be added for this bank. Worst bank I have ever been a part of. My debit card…read morethat was issued never worked. I had to make multiple trips to the bank to get it correct. The card never worked. I ended up closing the account due to the bank and staffs inability to get the account working properly. So two years later I go to open another account and Comerica has reported me to some banking bureau for $100. So now I can't open the account and now have to go back to the worst bank in America (Comerica) to get this straightened out. My advice is to keep your money as far away from this bank as possible.

I recommend this agency to anyone looking for auto or home insurance I've been with them for over…read more20 years. Love how I have been treated since day one. A great family and there staff is by far the best. There all so very Helpful. They all always go out of there way to help. Michelle Baker has always gone above and beyond to help me with all my questions. On a scale of 1 to 10 I give them 10 plus Rob Leone

Took care of me in a personal level and they also check in we have our house and 5 cars with them.read more

Jordan Brown was helpful in helping me with a situation and I was not at the time a Frost Bank…read morecustomer. That is great customer service.

I can't believe I am writing a review about a bank. I have…read moremostly dealt with large banks, like Bank of America, Wells Fargo, etc. The service at those institutions was impersonal, but did what I needed. Based on that experience, I started using an online-only bank. One reason I switched was the online bank (Aspiration) does not invest in fossil fuel companies and they make donations to reforestation efforts. They just aligned to my views. I mean, why not an internet bank? If it's impersonal anyway, why not just do everything online? I found a couple services the online banks don't handle as well as a local bank: cash deposits and cashing in U.S. Savings Bonds. The cash deposits weren't that big a deal, since I don't have very many of them, but I have received a few. The bigger issue was the savings bonds. I inherited savings bonds when my mom passed a couple years ago. They have been sitting in my safe because I'm a procrastinator and didn't really know how to handle inherited bonds. One day, while looking for something else, I came across the bonds and decided it was time to do something about them. I wanted a Texas-based bank and selected two to visit. I started opening an account at the first one I visited (Texas Bank) and was told there would be a hold on the funds for a couple weeks. I decided not to open an account, based on that. Next, I visited Frost Bank. I asked about opening a new account and mentioned the bonds, asking about any hold. I was told the funds would be available immediately, so we started the process of opening an account. The person I worked with was named Elijah and he was EXTRAORDINARILY helpful and really got to know me and my banking needs. The account setup was quick, but then he had me download the Frost banking app to my iPhone and helped me set it up! By "getting to know me, " I mean really getting to know me. By the time I left, he knew about my work with TxETRA and my passion for electric vehicles and renewable energy. True to his word, when I checked the app, later that day, all the funds were available to me! But wait, the story doesn't end there. About two weeks after I opened the account, I got a phone call from a manager at that particular Frost branch, asking about my experience opening the account. Unfortunately, I cannot remember his name, but he asked about my use of the app, to make sure I wasn't having any difficulties. He also guided me through setting up some of Frost Bank's fraud protection settings on their website. I made sure to mention the great service I had received from Elijah. Somewhere in the conversation, something clicked for the manager and he said, "Oh, you're that electric car guy!" Now that I have experienced what a PERSONAL banking experience is like, I'll always have a Frost bank account.

I'm beyond speechless with the customer service Kristie delivers. Beyond exceptional. I went…read morethrough 2 brokers and one other insurance agent, but none could help me. Kristie came through with securing me the best rate. Shes very educated and knows her stuff!! I was being told so many stories on coverage, but Kristie knew the FACTS! I would recommend her to ANYONE! Thank you!!

Friendly and knowledgeable agent recently helped me switch my auto and home insurance. I was used…read moreto buying my insurance online, and didn't realize how much nicer it is to do business with a real human who has an office in my neighborhood. While the buying process took longer compared to online agencies, Kristie asked insightful questions about my needs and risk tolerance to help me find exactly the right coverage. Her follow-up was prompt, and she even texted me to confirm my policy had been issued. Such a refreshing change from the unanswered emails to my previous carrier.

I've been with neighborhood credit union forever, Never had any issues with the bank, app or online…read moreservices. Ashley helped with all my needs, really great service and straight to the point! Highly recommend.

I have been with these folks for over 3 years and they have literally denied every damn dispute…read morethat I have put through. The absolute worst ever- I'll definitely be looking for some where to place my money. We don't even have an ATM on the Southern side of Dallas. You literally have to travel all the way to Arlington or Oak Cliff which is sad.

If I could give this place 0 stars I would! My boyfriend went to pay off his loan and turns out the…read morebank lost the title. It has now been 3 weeks and we have called and always get passed off to someone or told we will get a call back and never do. Today, we finally got a hold of the manager and he basically said there was nothing he could do and that we have to file for lost title with the tax office. That's ridiculous! They lost it, they need to fix it. It is not our problem that they messed up. By the way we were told the title has been lost for over a year. So when were they going to realize that? Probably never. I do not trust this bank and don't suggest it to anyone.

I have done business with this bank for many years and have found the personnel at a couple of…read morebranches to be courteous and helpful. I have had a few loan occasions with them and am extremely satisfied the way they were fairly conducted. I would recommend First United Bank to anyone looking for banking needs. My name is Skip Segraves 940 391 4895