So my car broke down last month, right when my family was in town and I already had a lot of money…read moreput into their visit and was stressing over cost of repairs. Out of desperation, I stopped into this little place to see what they could do for me. After inquiring about an installment loan, I was starting to hesitate at the thought of paying interest. The ladies behind the counter however were so nice! They continuously talked to me throughout the whole process and were so friendly that I almost forgot why I was there. Before I knew it they had me out the door with the exact amount of money I needed. They were very reassuring about the whole thing and said if I had any problems to come back and see them. I now have that loan paid off and out of the hundreds I borrowed only had to pay $45 in interest and that's with my terrible credit! Next time I'm in a bind I feel good that I can go here if I need to and can trust them.

I needed a loan for a car. Jenny helped me right away and she was just all smiles. She had great…read morecustomer service and helped me out with $600 she also told me the best way to pay it off. They are super friendly and will make you feel loved as a customer.

This is the first time I've ever used cashbacks. The lady was very friendly. Very helpful and I got…read moreapproved for a loan the first time and everything went great so I would definitely give him five stars out of five feel simple got it.......................................................................... . ............. Weiss so so so so so so so so so so so so can call for do to do BK to do to do to do the CK to go

Monica was a great help with my title loan I will definitely recommend more people. Fast and easy…read moreapproval

They have outsourced part of their customer service department. A fraudulent charge was made…read moreagainst my account. I have enough experience to know the wait until the amount has posted to my account. It's been showing posted for several days. I called the number after they spend a lot of time verify my identity then they tell me that it see the amount has posted, and they need to transfer me. of course. But then I'm talking to people from a telephone room you can hear a lot of noise and they do not speak English as a first language. We're dealing with money here. I want someone who truly understands me and that was not the case. After I verify my identity three different times with them because they cannot understand me, they inform me that even though it shows posted it really isn't and I need to monitor my account for 5 days and then go through the whole mess again. I am very seriously considering closing my account. This was a bad move on their part. I asked to speak to a supervisor and the person I was speaking to just continued to talk and apologize and talk and apologize and I finally yelled transfer me. What are they thinking? I've had my account for close to 30 years. And I have been so happy until now. They really need to get their act together.

Truly annoying. No, not the people inside the credit union. The majority of my interactions with…read morethe staff have been great. My beef is with the parking lot you enter to reach the people inside. Either by lobby or drive thru, the parking lot is ridiculous either way. The gigantic speed bumps ( they have a million) are obnoxiously huge. Are they trying to protect the neighborhood school children who wander around in bank parking lots? Are they trying to deter bank robbers? Probably not going to work, in crime shows they don't care about the condition of their getaway car anyway. Consider this review something like a Public Service Announcement.

I deposited a cashier's check 2 months ago (February 2026) into a friend's account. I was told…read moreyesterday because I am "elderly" it was decided I am being scammed and even though the funds posted into her bank account they will not release her funds TO HER. Instead Brian Henry (senior market manager Dallas) told me I had to contact my bank and LIE AND CLAIM FRAUD in order for the money to be returned to me--absolutely ridiculous! I want the money paid out to my friend. I think 2 months is long enough. The bank is holding the money hostage UNLESS I LIE AND REPORT FRAUD. Anyone else have issues with Capital One Bank? Any ideas? I intend to report this injustice to the state and federal banking institutions.

My name is june Bullock jackson I have not been able to get a balance on my account for over a…read moreyear my apartment burned down every time I call I give my social security number and tell them my drivers license number and still can not get a balance this is the worst bank I have ever felt with and I will not put one more cent into this bank I believe there using my money to make there commercials and I'm sure there is nothing in my account why would a bank treat a customer with such disrespect and stress them out and not work with them they will say for security no it's not security I believe it's fraud banking fraud

Great Pawn Shop good customer service every time I go just excellent customer service and quality…read moreof items Inspector

Poor service. I waited while two employees help one customer when I asked for help one of the…read moreemployees helped someone else who wasn't asking for help. Disrespectful young men. Don't shop here.

serching financing to launch my startup, I required guidance.... Offering knowledge and support,…read morethe manager assisted me through the loan process, greatly impacting the outcome.

Pearl has done an excellent job with managing my account. She's professional and very good at her…read morejob.

Jesus was extremely knowledgeable and made renewing my insurance so easy. He was able to answer…read moreevery question I had with detail without making me overwhelmed. Definitely look forward to speaking with him in the future.

Today I had called several insurance companies to get quotes , they were all so time consuming and…read moreat the end , very costly . Thankfully I called these guys , Phillip was very helpful and fast. Got me my quote and new policy done in 15 mins ! Saved me time , and money ! Highly recommend them

Great customer service and they take the time to explain insurance and the best home policy you can…read morebuy on the market! The staff is very friendly and willing to serve you with all your needs!