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Garland, TX

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Updated 2 months ago

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2 months ago

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6 months ago

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Homepoint

Homepoint

(209 reviews)

Home Point : New refinance / Closed and Serviced my new mortgage loan…read more New User SetUp for ACH was simple / web portal for new user is very easy . Customer Service called asking if I had any questions or concerns. They agreed to set up ACH over the phone in less than 5 minutes. Was very nice and easy

Sloppy accounting and servicing practices and borderline scammers…read more Our home loan was originated through Homepoint, after which they resold it to one of their own subsidiaries. Presumably it's to restructure the debt and move it to different balance sheets. During the process they also pressed us to either do escrow or purchase our insurance through them, both of which we declined. Months later, after they resold the loan (internally, I will add) the loan account number changed, which resulted in a comedy of errors by Homepoint. They somehow lost track of our insurance and decided to start charging us escrow at a rate many times higher than our insurance payment. We got our insurance to send them a letter, which Homepoint tell us over the phone last January is received. However, they mysteriously can't provide written proof they have made necessary corrections. 2 months later the escrow hogwash is still posting and not showing a reversal, even though our account shows no escrow balance. They also keep saying they will apply the overcharge (their error) to the principal, which we don't want. We want our money back that was taken from us due to Homepoint's own sloppy errors and stupidity (or fraud? hard to tell at this point). Today I saw an article about their parent company having a class action brought against them for allegedly inflating numbers inappropriately before their IPO. This does not inspire confidence. We may have to involve lawyers if they continue with their sloppy service and shady billing practices.

Bosco Auto Group - New location - Flower Mound, TX

Bosco Auto Group

(42 reviews)

My experience here wasn't perfect but I had cash so I didn't have to play the full game with the…read moreback and forth with management. Overall the experience was par for the course. They have a good website, good inventory, great location, and very nice store. Tons of money sitting in the indoor show room. Clean, professional, and well oiled business overall. Trent my salesman was great, not pushy and helpful. Great communicator and kept me updated on things. When I looked over and test drove the vehicle I was interested in I asked what they would take for it. He (Trent) left me on ice for 20 minutes and comes back with nothing. (In any negotiation you never want to put out the first number, they understand this). So I just gave him a stupid low number and then he showed me his paper, $2,999 dealer fee! Nope, I was leaving at this point. I told him I don't have to buy a car and I can take my money elsewhere as I am not playing the game. 2 minutes later the sales manager comes in. Tries to tell me that those fees are normal. (Dealership fees are normal, but the Texas state average is $135, no where close to $3k). I walked away from the deal because we were still $1,000 from where I wanted to be. Trent called me the next day after speaking to another manager, they came down and we met in the middle adding some repairs, oil change, deep cleaning, and alignment (it didn't need one). Just like any car dealership, don't play the game. They will win every time, do your research, know how much you want to pay and be willing to walk. They make money selling cars, greed asks for $3k in fees.

When you find a great car online and see that Bosco's is priced just below all the other options so…read moreyou decide to check their reviews for the catch, here it is. Buried in their seller notes fine print it says, "Disclaimer: Sale price does not include sales tax, title, license & dealer service fee." I expected that would include 6.25% sales tax and a few hundred dollars for tax, title, license, and we thought we could manage anything else that came up. ***The reality: they list prices below what they're capable of selling it for. They literally refused to sell me the car for the price they listed unless I paid an additional 3k in sellers fees that most people must not question on the contract. After haggling back and forth with old school car dealer tactics like having me sign my name on my counter offer and being put on ice while they "check with the manager" for 20 minutes at a time, they finally agreed to sell me the car for what they advertised - then, after running my credit and putting me through the entire application process - they slid me a contract that included a $3,500 warranty that I had not asked for. After I declined the warranty, they refused to sell me the car for the agreed upon price again. Went back and forth further, between the sales guy, the finance guy, and the manager, for a better warranty program and they came back with a cheaper warranty - that somehow had an even higher final price! I was told that the disclaimer of the dealer service fees that includes their auction costs, detailing the vehicle, updates, etc, is communicated up front and that can range as high as $8,900!! and they just can't sell it to me for what I was asking for (again - their listed price). I'm giving two stars because they had a wide range of inventory, of which I test drove four vehicles (without an escort due to covid), and until the negotiations they were nothing but accommodating. Even then, they were respectful and nice enough, I just felt played for an idiot. Still, one of the cars was listed with an accident on the carfax and the other was being sold as-is with a giant crack in the panoramic sunroof, so you'd be wise to question the integrity of their inventory a bit too.

Speedy Cash - paydayloans - Updated October 2026

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