This place was awesome. Easy to find and the tellers or cash handlers were very helpful and quick…read more Will be coming back to exchange currency. Peso to dollars or dollars to pesos, of course in a pinch. Rates are much better down south, but this place does great. Thank you again.

Lady working doesn't have good customer service, always has an attitude like she doesn't get paid…read moreto work there She doesn't know how to spell certain cities/states. This company should hire people that could spell and at least have good customer service attitude. This lady gave my mom the worse attitude when sending money. I wasn't going to write a review because who cares there's other places to send money but it's the closest to my moms house. ANYWAYS, She has turned me away twice and stated to come back when I knew the right location I was sending money to. I even spelled it out on paper and spelled it out loud. And she stated there was no such thing as the location I was telling her. She needs a new job where she can stop being a bitch to customers like she owns the company.

They are racist, i went in to get a loan and they wanted to fax something to my job. Why do you…read moreneed to fax anything to my job if i brought in my most recent pay stub? They only offered me $50 i didn't take it! I went to their other office on Wilshire in LA and had NO problem they understood i was a salary employee unlike the office in Norwalk who didn't ask! And i got a loan for $255! It's all about where you go. I don't recommend you go to their Norwalk office though

Convenient, Safe, and Friendly staff. Honest employees, highly recommend this companyread more

0 Stars if I could not put any stars I would . This place is terrible. They forge Checks &…read moreSignatures. Do not come to this place. I don't even know why they're in business forgery is a felony.

Will process your check without your authorization and then deny to give you another loan and will…read morehang up on you when you try to explain what happened. Very rude

Great service friendly staff! Quick loan got me out of a…read morejam. Would highly recommend

People are efficient no nonsense I got there waited for about five minutes because they were busy…read more. got to the window had my information gave them my stuff .. took care of business.. after about ten minutes

Called in to see about cashing a check and the 2 ladies in the front were super friendly! I was…read moreserved by Mari who was super sweet and very fast. The whole process took less than 15 minutes and I walked away with money in my hands a smile on my face! Thank you again Mari for your excellent service!

Thanks for helping me while I was in a bine. The customer service is great!!!!!!!!!!!read more

Excellent service. I want to thank Jazmín; she is very kind and efficient. I will definitely…read morerecommend you. Thank you very much.

Was pretty sketch about cashing a check here but I really needed it. Michael was great when I…read morewalked in. Great service with a smile. Thank you!

Absolutely ridiculous. I am writing on behalf of my staffing company and our employees. We have…read morenever had an issue verifying our employees checks. And for those in need of a cashing place we have always referred ACE. But that is all going to end starting today. We will be telling our 300 person roll call to go somewhere else. The customer service was awful when trying to verify and when they refused to help our employee stating "His name wasn't verified" when that is the first thing I said over the phone. Now this reflects poorly on us and I would really like to see a resolve for this issue.

If I could give a "0" I would. Company fails to screen and…read morethen properly train employees on how to attain proper customer service skills as it is evident by my interaction this morning with some LOUT named "luis ", at the facility located in the corner of pioneer boulevard and imperial highway in Norwalk CA. This LOSER hasn't grasped yet that in order to keep employed, people need to be willing to come into his business and -if he had any grey matter-he would understand that he needs to make this HIS BUSINESS. . He hasn't learned that when someone POLITELY asks a question, he needs to POLITELY ANSWER IT, even if it you perceive it as being put in an uncomfortable position and when said question is merely to get clarification on same shady company policy. No need to get angry. No need to try to talk over people or interrupt when someone is trying to explain. NO NEED TO TAKE IT PERSONAL. Oh wait!!!!...perhaps he was just trying to impress the girl he was training???!!!! IMBECILE!!!!!!

The year was 2025 and I was feeling finer than 20 mother flowering dimes. Just kidding. I called…read moreand asked if they were able to cash a settlement check that I had received because I was disrespected at Walmart. A class action one so I thought this place was going to be packed because everybody gets disrespected at Walmart, you feel me? Anyway, they close around 8:00 p.m. if I remember correctly. I called at 7:30 or so and asked if they would be able to help me out with my big baller check. They said sure and asked how much it was. That's when I got nervous. A lot of people and or check cashing spots aren't used to people that handle this amount of money like myself. I let her know that it was about $21 and change and she said oh okay yeah come on in. The relief I felt was similar to the time I left the Jerry Springer show studio after finding out that the baby was my best friends instead of mine. That is probably one of the best moments of my life. Anyway, going back to the phone call. I was greeted with the angelic welcoming warm voice of a young lady named Maria. She told me her name and I thought it was talking to Aaliyah. She really rocked the boat when she told me that the check amount wasn't anything but a number I'm just kidding none of that happened but she was very professional and welcoming over the phone. So I showed up 45 seconds later drunk as hell jk again but yeah it was the smoothest a check cashing transaction has ever went. She was fast friendly and professional. I would say more but I'll just say that the customer service was exceptional. Maria was the best and she's a dodger fan so extra brownie points for her. I love you, Maria!

Maria and Karyna were very helpful, friendly and professional. They were very knowledgeable and…read moreanswered any questions I had. I will definitely be returning, thank you ladies for helping me!

I visited this establishment yesterday for the final time. Recently, I closed an account at a bank…read moresituated near this location. I received a cashier's check from the bank for the remaining balance in my account, which was slightly over a thousand dollars. The young woman at the counter manually verified the check, processed it through a machine, and claimed to have contacted the bank for verification. After a 20-minute wait, she was seated, staring at the check. As a Black man, I am conscious of the biases associated with my skin color, so I strive to be exceptionally understanding. However, after waiting for 20 minutes without any resolution, I requested the check back, to which the lady responded with an attitude, saying, "here." There was no apology or indication of concern for the prolonged wait. Despite my frustration, I proceeded across the street and cashed the check at the bank where I had closed my account. I advise against visiting this place, as their revenue appears to stem from the exorbitantly priced electronic products they allow customers to finance. Save your time and seek alternatives elsewhere.

Horrible location. No A/C in office with only 1 employee at the their station. Especially on a…read moreFriday there should be more than 1 peron until closing. The process is time consuming for every customer, which makes everyone else impatient and upset. The A/C need to be fixed and there needs to be more employees. Never go to this location if you can help it.

Kind , calm and accommodating. No fuss! These ladies provided me quick fast service with a smile.read more

Horrible customer service they leave you on a waiting call for like about five minutes when you get…read morethere they can't give you the right information and they always their system is down. Their email is not working so I recommend not coming to this place.