This place is horrible. Long story short I spent 7k on a new liner, paid in full. They did a good job. In the spring I showed up to have my water tested and pool opened. What a different story. There was 150 dollars in question on my account. Not 30 days; not late in way shape or form. I called the shop upon coming home and they wouldn't answer questions about the 200 dollars worth of chemicals I had just purchased and paid for. We, as we're they, we're looking into the balance. If I owed it fine....but can we confirm what it's for? Staff was agreeable and helpful but received a phone call from a truly miserable woman whom was vulgar and rude on the phone. Screaming at me in the phone. Advised me that she's the owner and answers to no one. Could not even have a conversation with this woman. Told me past purchases and track record (over 7k paid without issue) doesn't matter and I am a pittance of a customer to them. I paid the 150 to get this hag off the phone. Would never go there again. Even the staff and from what I understand some are family too....said she is miserable and intolerable. HIGHLY DO NOT RECOMMEND. read more