I've brought my car in a few times to this location and they do great work every time. I also love…read morethat they are completely honest with me and don't try to push services that aren't needed or over charge. Each repair I had made was a very fair price and they typically finish within a day or 2 (for the things I needed anyways). This is my new go-to spot for all my car maintenance now.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

Never disappointed! I went in today to get used tires for an upcoming road trip. Brandon told me I…read morestill had many miles left on my current tires and I didn't need to replace them yet. This is the kind of service you can expect when you go there. They are straight forward and I trust their experience. I have always been pleased with the quality used tires at a great price.

Bought two tires and even asked to have more air put in the one. Went a couple blocks down the…read moreroad and went in to shop. Came out and the tire was flat FLAT. Took another car back there to see about then going to fix it and they said we needed to bring the tire in! WTH?? Two women - one being a senior citizen and they expect us to be the mechanic?? They are lucky we have roadside assistance! I do not recommend this place.

I highly recommend this location. Danny and the staff went above and beyond to help me with my new…read moretire purchase and alignment (Road Hugger GT) for my Hyundai. I sincerely appreciate their professionalism and commitment to excellence.

I don't usually write reviews outside of food and restaurants, but Howard and his team at this…read morelocation are top notch in customer service. I came in because my front driver tire pressure sensor went off twice in one day so I took it into this Discount Tire. Sure enough, they found that my wheel had a crack which was causing the tire to lose pressure quickly. Howard pointed out to me that it was about time for a new set of 4 tires anyways since the tread was low. Since my vehicle's stock wheel needed some calls around other sources to find, he did his due diligence in trying to find the exact model. Unfortunately there weren't any available, so he gave me some options and in the end I decided to replace the rims so that they would all match. He told me the set of 4 tires would be there in 3 days (it was Tuesday so it would be there by Friday), but I wanted to wait on the wheels to deliver which were expected the following Wednesday. Howard called me today (Monday) and let me know the wheels came in early, so I went in after work to have them installed. Total time was about 30 minutes to install. I appreciate Howard and his team's genuine care for customers and providing reliable service when in a bind. I'm very satisfied with how everything went and will be back if/when I have tire or wheel issues.

Continues to disappoint, scheduled to have a flat tire repaired, even with the appointment waited…read morean hour before they even touched it, didn't put my wheel covers on properly and lost one, of course custom wheel covers, hard to recommend

Beware! I spent over $2,500 on a new radiator, hoses, and water pump at Big O's…read more One year and TWO months later....the water pump failed. When I called to find out if it was covered under warranty, I was left on hold for 25 minutes, only to have to call back later in the day. When I finally got in touch with someone, I was told that the warranty expired after one year...no exceptions. Save yourself time, money, and the hassle...avoid Big O's. They don't see customers...they see dollar signs.

We purchased a Volvo S60 for our college-age son about 6 months ago, while we were still living in…read moreTexas. We recently moved to NWA, and to our chagrin learned there was not a local Volvo dealer. New friends recommended Fast Auto & Tire as they use FA&T for their Volvo. Ours needed a 40,000-mile maintenance, among other things we were unsure of (other than new tires). Too many places are not honest about their schedules in order to get customers to commit. Not Fast Auto! Told us they could not start on it until the following week, which was fine with us. After we left the car with them, they kept us informed by phone every step regarding what the car needed, how much it was, when needed parts would arrive, etc. All the work was done for a fair price. No surprise charges to deal with. Too many auto repair places treat women customers as though we're stupid; bad business practice since we women are half the population. I am also a daughter of a diesel mechanic. Dad made me learn how to change my own oil and brake pads before he got me a car. So I despise being treated condescendingly. I am happy to share that I did NOT experience any discriminatory behavior by the folks at Fast Auto & Tire. I believe tradespeople are too often undervalued for their time and skills. But neither should people be held hostage to unreasonable fees. From what my new friends have told me, Fast Auto & Tire are just about the most reputable auto mechanic place in the area. Based on my own experience, I agree. Indeed, they could price gouge for that reason alone. But my late father often said that local business owners who are in it for the long haul will treat new customers as though they will be 'forever' customers. Seems to me the folks at Fast Auto & Tire follow a similar philosophy; Quality work performed efficiently, and for a fair price. I highly recommend!!

Highly recommend. They are a group of straight shooters, and as a female, I never feel spoken down…read moreto or taken advantage of because auto repair is not my "language". I am always given options, estimates are close to final expenses, and the person answering the phone is knowledgable. Don't expect sappy, overly friendly service. It's not the local spa! But you can expect super smart mechanics with extensive experience offering a fair price, who will treat you right, every time.

Gary is the man! I took my Tacoma to this location about…read moretwo weeks ago to get an alignment to prepare for memorial weekend trip down to Ouchita Nation Forest. My whole way there my truck was still pulling to the right. I kept calm and thought it could be due to my 13ft kayak strapped on the right side of my truck. However, after removing kayak it was still doing the same. I was infuriated with that idea that my alignment wasn't properly done. Once coming to the shop I asked Gary if he could check the alignment for me and he did promptly. Showed me the chart that machine gave him and to my surprise it wasn't the alignment. I explained the situation to him and he gave me lots of good information on what might be causing my problem. I really appreciated his willingness to go into detail of potential issues and didn't push me to buy anything rather than just learn.

Don't come here unless you want to be gaslit that they fixed your car with zero apology, attempt to…read moremake it right, or a refund for services that didn't fix the problem I came to get fixed. My 2011 Mazda 3 is having intermittent start issues when it gets hot outside so I took it in to get a free diagnosis. They tell me it's an issue with my clutch safety switch and that it would cost a couple hundred dollars to fix. I say okay naively thinking they are honorable or And of course they wouldn't charge me and not fix the issue, right? Wrong. I pick up my car, pay the bill, it starts up fine (it does sometime, it's intermittent). I drive it home. The next day I go to start my car and it doesn't turn right away. I call them to let them know. He says we did fix the issue we replaced your clutch safety switch. I tell him it's still doing the same thing, I would not have paid them anything if the problem would still persist. Mind you this is not even 3 days later. They say well maybe it's the battery. I said if it's the battery why did I just pay $200 for a clutch safety switch. He said because it was bad that I saw them test it. This is horrifically horrible service. To charge a customer $200 for a repair that does zero to fix the issue and instead of making it right they just push me off so they can keep my money. Businesses and mechanics that do this have the morals of a fruit fly. This should never happen but unfortunately it's par for the course for Plaza Tires. I'm pretty disgusted with this service. I deserve my money back. I'm also prepared to show them it's still not fixed for verification. Do not get work done on your car here. Obviously their word means nothing. I couldn't steal a $5 candy bar from Walmart without getting arrested but these people are allowed to take $200 from a family struggling to get by with impunity. Lovely.

good people ! They treat you right! Great customer service! Been going there since they have been…read morethere!

The customer service was good but the prices are high for some mechanical fixes. Other people…read moredisagree with their front end repair diagnoses.

Always helpful and speedy! Fair pricing glad to have them close by in Gravette. Excellentread more

Called in and got a quote. Got there in 5 mins. Out in 15 mins. Quick and fast. Simple as that.read more

Called at 730am for a oil change and hitch installation, spoke with Alex and he said oil change…read more100% hitch i'm not sure about....brought the car in around 8am and by 1130am they had both items done and cheaper than i thought A+ when i'm in the area and need repairs i'll be back I can say that the oil change was cheaper than valveoline and they used mobile 1 syn which is my go too!!!!!!

I took my Honda Fit to Straightline Automotive for replacement of two damaged studs, new BFG tires,…read morebalancing and a four wheel alignment. They got me in even though I was a walk in. That was cool. I had no expectations of getting it done the same day but hallelujah! They did it right away. And it is a splendid job. I have only been there once but you can bet I'll be back.

Straightline Automotive personnel are courteous and professional. I received a quote for tires I…read morewanted at a good price and needed some suspension work that I felt was reasonably priced, comparing it to another quote I had from a place I have used for years. Although they did not have my car ready when they said they would due to factors beyond their control, it was not a problem for me since I am retired. My final bill was exactly what I was quoted and when I called the next day with a question the gentleman I spoke to on the phone answered my questions with assurance and knowledge.

great. straight forward pricing for tpms sensor replacement. i'll be back for other services.read more