This is a reasonable size lounge with full food counter, full-service bar, free WiFi, washrooms, and shower! There is a different section for business class passengers, where the chairs are more luxurious. There is a person who will cook a pasta of the day right in front of you. The rest of the food is self-serve. The food is reasonably good. They constantly replenish the items. There is salad, soup, hot food, bread, chips, cookies, cold drinks, and hot drinks. At the bar, you can get beer, wine, and cocktails; cocktails are at an extra charge. If you don't have time to spend at the lounge, you can get a box of food to go. You can reserve lounge access at an additional charge. The business section is for Cathay Pacific business class passengers only. I had a quick look inside. There are not many people in it at 13:00. The food seems upgraded. There is a KLM Lounge next door. With a lounge pass, you can choose either but yhe food at Plaza Premium is better. There is free WiFi. The lounge is wheelchair accessible. There are separate male/female washrooms which are wheelchair accessible. There are also family and nursing washrooms. Review 2026-157 read more

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If you're looking for a calm oasis after the chaos of security, this lounge is your golden ticket--spacious, organized, and serving food that'll make you forget you're in an airport. The moment we cleared security, it felt like we stumbled upon a traveller's haven. The lounge is right after security, which is a blessing when you just want to drop your bags and relax. The space is enormous, with ample seating, and it never felt cramped even with a steady flow of guests. Whether you're a solo traveller or wrangling a group, there's a spot for everyone. Now, let's talk food and drinks, because that's where this lounge truly soars. The menu was extensive (and yes, I regret not snapping photos for proof!), but every dish we tried was delicious. We kicked things off with a tomato basil soup that was so good it could make you forget about your flight delays. For mains, the lemon pepper fish, chicken in curry, rice, fresh greens, and assorted desserts hit the spot beautifully--comfort food done right. Drinks are a treat too: I enjoyed a Great Lakes beer, which is part of their complimentary selection, though if you want to indulge in the finer spirits, be prepared to pay a little extra. A small note for fellow travellers: wait times can stretch during rush hours. We had to scan a QR code to join the waitlist, but honestly, the reception staff run the place like a well-oiled machine. From managing the line to the smooth entry process, everything was systematic and stress-free--a rare sight in any airport. All in all, this lounge turned our layover into a mini vacation. Great food, an inviting atmosphere, and staff who know how to keep things moving make this spot worth every minute of the wait. As the saying goes, good things come to those who wait--and in this case, they come with curry, craft beer, and a comfy seat. read more

So so lounge. The lounge itself is nice albeit small for a busy terminal 3. The staff are great. The food is very mediocre versus other lounges - although it's restocked quite regularly. Still a nice place to relax before a flight. read more

Make the airport wait a little more enjoyable. Plaza Premium Lounge is a popular lounge that we find to be typically packed with guests throughout the day. We visited before 7:30pm closing time and were able to have hot food along with salad, soup, coffee and dessert. Complimentary beverages and alcohol includes rum which you can make into rum & coke at the pop machine. On the positive, the service here is still quite attentive, frequently coming by to pickup used plates. However, this lounge shows signs of its age with many dirty stains on the seats as well as visible cereal crumbs jammed within the gaps of the seats. I think a refresh would be warranted given the constant use of these packed seats! Skip it or hit it? It's hard to go back to waiting at the gate after experiencing a lounge. read more

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We stayed for little less than a couple of hours before our international flight. The check-in was quick and it was busy but not crowded. People were constantly checking in and checking out. The inside was clean and staff worked constantly to pick up dishes and clean up. The staff were courteous. The wi-fi was a bit patchy where we were sitting near the kids play area. The seats were comfortable and we were ok after sitting for sometime. The food was OK and we wish there were more choices for vegans/vegetarians or even more food choices period for all. The limited choices we had were good. We didn't see any dairy free choices in coffee. read more

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Travel Food Reality Check On my recent trip through Vancouver International Airport, I stopped by the Plaza Premium Lounge for breakfast. Let's just say... it was memorable--but not for the right reasons. Pancakes that were oddly chewy Sausages that tasted more like shredded cardboard than meat Coffee so acidic it felt like a science experiment Scrambled eggs that somehow didn't taste like eggs at all In sharp contrast, the WestJet business class breakfast I had onboard was a world apart--fresh, tasty, and well-prepared. A reminder that sometimes the in-flight meal actually beats the lounge offering. Airports and airlines put a lot into branding the "premium" experience, but at the end of the day, the food tells the real story. Has anyone else noticed this mismatch between lounges and onboard meals? #TravelLife #AirportLounge #WestJet #BusinessClass #CustomerExperience #TravelTips read more

Plaza Premium Lounge - Breakfast at Plaza Premium Lounge at Vancouver airport. Nasty! - Airport Lounges Near Me - Toronto, Ontario

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It was super busy when we got to T3 Plaza Premium Lounge at around noon-ish on a weekend. It is a smaller lounge compared to other airport lounges. Check-in was very simple: If you are an Amex Platinum member, member + 2 guests will have complimentary access at this lounge. If you are a Priority Pass holder, will get you another complimentary access at this lounge. You can also pay ~$50+pp if you are none of the above, and get access for 2-3 hours for some good food, drinks and snacks. This airport lounge is located at T3, right after you exit TSA, pass the tax-free stuff, and take a right to the elevators (2nd floor). The lounge looks a bit dated, and some of the chairs do have stains on them #有啲唔係好開胃. Luckily, the service makes up for it, the food and snacks were good (always filled up), and thank goodness for unlimited alcohol drinks :) read more

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Nice staff and very good food. Alcohol wine coffee and sodas. Non veg and veg entree options. read more

Plaza Premium Lounge - Airport Lounges Near Me - Toronto, Ontario

A decent airport lounge, albeit quite small compared to others. You can see the entire room in one glance. The couches, chairs, and tables are all quite close together which makes it a little crammed when people have their carry on suitcases and strollers with them. It was quite busy when we went but you can scan a QR code to be added to the waitlist. They will notify you when you are next in line. We were a large group of 7 so I didn't think we would make it but it only took about 20 minutes before we were notified via e-mail that it was our turn. Food selection included cookies, pretzels, chips and dip, cereal, salad, soup, curry and rice, samosas, pasta, and a fish dish. I think there was only one server working but she cleared dishes and wiped things down pretty quickly. read more

I typically try to go to the Plaza Premium Lounge before a flight out of Toronto, though I often find myself signing in and waiting until I am notified that I could come back in due to so many people already in the lounge. This time, they asked when my flight was, and as it was only an hour away, they let my guest and me into the lounge. I am often asked if I want to check in with the Priority Pass or American Express Platinum card, so I have used both to check in, though I've figured out that my AMEX is probably easier to gain access with. While there are other Plaza Premium Lounges, this is the Terminal 3 Trans-USA lounge right after customs/security and duty-free shop. It is right next to the Admirals Club. While it was busy, there were still some seats available. The bathroom usually has a line, and the seating area often needs some cleaning, but the food is very good. Though, my guest couldn't eat most of the available food, so I enjoyed a meal while she asked to leave the lounge and go elsewhere. There are multiple meat and other hot dishes available, salad, pasta, vegetables, soda, juices, desserts, and more. I haven't actually tried to get alcohol at this lounge, though I would anticipate some is free and others may have an up-charge. There was fast WiFi, charging ports and power outlets, and other resources available. This was smaller than most other lounges I have visited while traveling. According to their website (https://www.plazapremiumlounge.com/en-uk), the Plaza Premium Group has a mission of "making travel better" as they have an international footprint of over 250+ locations, 80+ International Airports, and 30+ countries and regions. The Plaza Premium Group accepts guests flying with any airline or class. Compatible cards and programs include the American Express Platinum card, the Priority Pass program, and various other programs. I use the American Express Platinum card to access the Plaza Premium Lounge. Again, I wonder if it would differ as to how quickly I could access the lounge if I use a different method of entry. Either way, a decent lounge with good food, and plenty of opportunities to improve (though I can see them making some changes in the future). read more

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This is one of the smallest, grossest lounges I've ever visited anywhere in the world. Some of the breakfast food was cold and in general, could not reach the low bar of a select-service hotel breakfast buffet in the States. Some of the seating was so damaged and worn as to be rendered unusable for most - just distrusting. The majority of the seating were chairs as shown my photo. I would rather eat and wait outside of this lounge, than inside. read more

Plaza Premium Lounge - Airport Lounges Near Me - Toronto, Ontario

This lounge is always busy. The service is good but the food quality needs to improve. It's also a bit crammed. I think as this is one of the more popular airports in Canada this lounge should be expanded. read more

The lounge is quite small and has definitely seen better days. The chairs are worn, the carpets dirty, and the food kind of dismal. On the bright side, the staff were friendly and the wine was decent. If you have to pay, don't! read more

Very busy lounge but it's relatively large so seating is usually available. Nice buffet with good food choices. Alcoholic drinks are available at the bar. Noise level is not bad and seats are comfortable. Good wifi and there seems to be lots of power plugs. read more

Waited over 30 min to get in only to be sorely disappointed. The lounge is small, the tables were scrunched together and there were no visible outlets. The food was over run and scattered about, feels like they maybe didn't have the right amount of staff on call. The soda machine was also out of syrups, again just a lack of staff for the amount of traffic coming in as this is the only lounge on the US side of T1. We ended up leaving as soon as we sat down to go eat at another airport restaurant. read more

Like the rest of Pearson this Lounge is certainly not "premium," as a matter it is quite mediocre from the lengthy waits and dull food to overcrowded seating and a loud atmosphere created by too many children. Coffee is basic, soda comes from Pepsi and liquor is low-shelf and limited. Kudos to better wifi that Pearson's free version and I guess the Butter Tarts. read more

Plaza Premium Lounge - @endoedibles on Instagram 06/27/25 - Airport Lounges Near Me - Toronto, Ontario

First time in this Lounge. Food was ok Really enjoyed the quiet to the hustle and bustle of the airport. I'd visit again just for the quiet. read more

So I get a few lounge passes every year via my credit card and this is the first time I was able to use one. Know: *This is a TINY, cramped lounge. You will likely be on a waitlist to enter so put your name in right away. *Lots of ways to get admission: you can buy a membership, you might have credit card rewards or you can buy a day pass. *There were lots of kids. Kind of defeats the purpose of a lounge, no? *Food and drinks (limited options) are free. I had a very nice chicken curry and some wine. *The staff is really nice, especially considering the hordes of people who don't know how to behave in a society. Basically, it's your gate waiting area with free food and drinks. I'd never pay for it, but I guess I'll take a feee visit. read more

Every time I've been here there is a waitlist. Never been in. Bad product and customer experience.

Yelp Review 2023 #14: Located by the Air Canada gates, this lounge in Toronto Pearson International Airport was ridiculously busy when I went. An employee already put the "LOUNGE FULL" sign but there were still people trying to get in and ignored the sign that did get in! There's no crowd control whatsoever. There was nowhere to sit and if you're with other people, you have to settle for any seat as soon as it becomes available. The dining area was also packed and there was only a little bit of food left and I had to wait quite a bit for a fresh batch of food. Once we found seats, we had to take turns getting food. The food selections include: chicken adobo, basmati rice, roast beef with gravy, pasta with Rose' sauce, cream of broccoli soup, brownies, some snacks and desserts. You can get water, soda, juice, tea, wine, spirits, and beer. I tried the adobo, rice, pasta, soup, and roast beef. The adobo was really sweet and tasted more like paksiw. The rice was really dry. The roast beef was tender and tasted ok. The pasta was plain and was on the bland side but if you eat it with the roast beef then, it's quite better. I like cream of broccoli soup but not this place's version. They also ran out of tall drinking glasses so, I had to use a tiny glass and make frequent trips for refills My lounge access allows me to use the shower facilities. However, that too was crazy busy and I had to wait an hour. They gave me a towel and they put a basket of shampoo, conditioner, and body wash. They kept the facilities clean. There's a sink, and a blow dryer a few feet away from the shower. I was mainly concerned about eating, relaxing, and taking a shower. Only the shower part was a good experience. read more

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Over crowded, people everyone, no control or manners. The seating was very limited due to large amounts of people. A section of seating was roped off and inaccessible despite the place being packed! Parents and kids sprawled all over with no regard for- legos everywhere! Food was very limited and not tasteful at all. Ended up with peanut butter and an apple as the best available choices. Certainly would not pay for this experience at the Toronto airport! read more

A picture speaks 1,000 words...so here's several thousand word for you. Black mold, stained furniture, ripped seating "repaired" with what looked like duct tape. What a total rip off. Never again! Would leave ZERO stars if possible. Don't even get me started about the "premium food"... read more

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Really enjoyed this lounge. Located in the transborder terminal, you have to take the elevator up to the lounges. It wasn't full when I got there, but it was a bit busy. I got a table just as folks were leaving. The food was delicious. They had meatballs & tomato based soup (neither which I didn't try) along with perogis, peri peri checking, veggie samosas, rice and corn. Everything was so good and fresh tasting. I also ordered Canada club whiskey & added some ginger ale to it. The coffee wasn't good, sadly it tasted old and bitter. But otherwise, everything was great! read more

Plaza Premium Lounge - Samosas, peri peri chicken, perogi, rice & corn salad - Airport Lounges Near Me - Toronto, Ontario

January 27/2022: I'd like to say this was a pleasant experience but it wasn't. Our entry fee was $40.00/pp + tax! $90.00+ for two for breakfasts! The place is totally run down. There hasn't been an investment in it since the 1990's it looks like. The men's washroom had only one (1) working urinal. The bathroom stall & other urinals were all malfunctioning. So there was no place for a bowel movement! As for the food...terrible. Powdered eggs, cheap sausage, cold hash browns was the breakfast! Along with a very poor selection of other cold items. This was a disaster of an experience. For us...NOT a do over! read more

This is a dump. Maybe 8 tables? Institutional food. Terrible drinks. A waiting list, so we left 2 full drinks at one of the airport restaurants, because we were notified that the "lounge" was now available. They should be embarrassed. read more

Checking in at the Plaza Lounge, things have changed during this pandemic. Before pandemic many premium Mastercards included up to four lounge access per calendar year for access that opened access to a quiet, less crowded lounge experience. Today, it costs Mastercard holders 40$. Today I accessed this lounge as a companion to a visa card holder that allows up to two guest. Being seated was easy during pandemic it has been slow, except christmas time. The typical serve was available except instead of self help it was receiving the hot food service, but orange juice and fruits were available to get. There was a soup, a meat curry, rice, three kinds of salads, three kinds of premade desserts and a cake that was previously defrosted. There was also coffee, pop options and basic alcohol selection. Washrooms were generally clean and the service was great. Disappointed this lounge access is no longer complimentary to mastercard holders. read more

This review is about the Plaza Premium Lounge thats located inside the Terminal 3 (International departures) between Gates C32 and C33 It seems like either its new or they have renovated this place. First impression was great. Check in was easy and the staff was nice. The bar area looks really cOol and best part is that your specialtyy coffees are hanD made but not machine. I liked that better for some reason. You could still drink alcohol in the morning (they open from 4:30am) unlike their neighbour AIR FRance/KLM Lounge at 8am They also have cool pods for people who wants to be in their own zone which haS 2 charging ports plus 2 USB ports anddd a readIng light with small side table attached. read more

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This is a tiny lounge, with seating around 60, in terminal 3 at Toronto Pearson Airport. I've visited during breakfast hours twice and the offerings are limited and underwhelming. They have yogurt and cereal, along with hot items such as sausage, french toast pieces, and fake eggs, along with cold bar items such as potato salad. A few bite size desserts are located in a mini refrigerator. The food is simple and it lacks flavor. Like most lounges, this one allows for a little reprieve from the hustle and bustle of the terminals, WiFi, and comfortable seating. However, this isn't a place that you'd want to spend hours in but for a quick visit before your flight, it's alright. read more

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As travel lounges go, this is a minimal one. Its small and can accommodate perhaps 50. The food is minimal in selection. I had an early morning flight and we entered lounge upon it opening at 5am. It was relatively empty but I can't imagine how cramped it would be later in the day. There were a few cold salad items and the hot items included a frittata, sausage and pancakes. There's bread, croissant, and cereals, along with a soda fountain and coffee/tea. You can help yourself to some yoghurt and an apple too. This is great to sit away from the crowds at the gate. I was able to do some work with the efficient WiFi. When compared to other lounges, it's pretty limited. I get my lounge access for free due to my credit card so I can't complain but I can't imagine paying for this. read more

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This Plaza Premium Lounge is most notpremium, nor does it provide space in which to lounge, as it's packed beyond belief with everyone and their babies. And this is at a time when the airport is pretty empty. Decent curry to accompany the wilted salad and all you can drink, provided your drinking elbow doesn't collide with someone else's. I'm heading back to the terminal to lounge in its plaza-like emptiness. read more

I visited the Plaza Premium Lounge in terminal 3 for U.S. departures. The lounge is located just outside of the duty free store on the right. There is plenty of space to relax and grab a meal before your flight. There is a seating area with tables for eating and there is also an area without near the televisions. Hot breakfast is available with eggs made to order. The options are scrambled or fried. There is also a selection of patties and oatmeal. The staff is also very friendly and helpful. read more

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On January 21st While we were trying to find our American Express lounge but instead we found the plaza premium lounge where the front desk rep greeted with immediate assumption of not having a membership Then she tried direct us elsewhere without answering our questions. Racism at it's finest at one of the biggest airport in Toronto. Do not get a membership!! read more

I will start by saying that I have never been to any airport lounge, so I have nothing to compare this one too... My friend and I had about a 90 minute delay. He has "connections" so we were able to get into this airport lounge. We were greeted upon entering, and then we were on our own. Everything is self serve. Making mixed drinks, grabbing cans of beer, and food. I will say they had a wonderful selection of hard liquor and a lot of beer. Food...eh. It wasn't memorable at all. I don't remember what was even offered. The chairs were comfy and the area itself was clean. It is a small space though. If when it gets crowded, things wont be as comfy. When we were about to leave one of the workers asked us what flight we were on as a flight had started to board. I felt that was nice. read more

Been here many times. Often full. Always dirty, understocked, understaffed, and poorly maintained. My photos are just a few recent examples I've seen. Save your money and go somewhere, literally anywhere, else. Don't pay for any membership or credit card to gain access to this pathetic, neglected place. The regular airport is much much better, even considering YYZ Terminal 3 is an awful, steaming pile of wreckage. read more

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This lounge is much smaller than other airport lounges. I was here around 8am, where they did have a hot breakfast of scrambled eggs (nothing made to order) and oatmeal. The fountain soda machine was not working, though the water spout was. There was no alcohol. Space is incredibly tight and you can hear any and every conversation around you. I left within 30 min of my four hour layover because I wanted to make a phone call. I definitely would not pay money to come here (I was with priority pass). read more

Simply ok. Better than Maple Leaf Lounge food which is usually pretty basic. The yYZ US departures is so small!

I guess 2019 will be the year of the Plaza Premium and Priority Pass Lounges. When flying to the US, I usually take AC/UA and will be checked into the Maple Leaf Lounge or equiv. As most of my travels this year will be domestic, I get to fly WestJet or AC. That means I will most likely be in the PPL a lot. PPL will take whomever has a confirmed flight for the day, along with some form of payment. If you are a Priority Pass holder or an Amex Platinum member - it's a free benefit. Amex Platinum peeps get complimentariy access with family (wife and 2 kids) or a single fellow traveller (in the absence of wife, your mistress I guess. :) Or you can HANg SOLO. BTW - you can always pay cash as well. A 2 to 3 hour stay can be $30-$50. Still a bargain if you intend to eat, drink and rest before flight. Try to do that in one of the airport bars for the same price. This one is located in Terminal 3. The App I was using had me staring at the wall between the men and women's bathroom. I guess that app needs to be updated. Basically go right after clearing security. Pass the bar (it's Fionn McCools right now but who knows what it might be in a year or two) and then on your left, you will see the PPL sign. Go on in and take a seat. Beverage areas is immediately to your left. Food and coffee station to your right. Lots of seating. The place is bright during the day as plenty of sunlight penetrates the big windows which hides the blistering cold of the Arctic Vortex we have been under for what feels like forever! Where the heck is this global warming we keep taking about. When can I walk around in flip flops in Jan?!?!? Food selection is ok. For breakfast, it's usually eggs, some form of breakfast meats, bread, some sweets and yes!!!! Coffee!!!! For those who like veggie things, there are some salads or the like too. I find that the lounge may not be as big and comfy looking as MLL but the food is actually better here. The calm before the storm of having to sit your ArSSe down for hours in a tin can is welcomed. I know I talk about lounges a lot for travelling. For some this might be a form of pampering and such, but for frequent biz travellers, it's a necessity. Check ins for domestics use to be around 30mins. They now cut you off around 45mins. They still recommend an hour at least. Then there is traffic and the threat that you might miss your flight. I get so wound up, I usually get to the airport 2+hours before my domestic flight and 3+hours before an international/US. With an hour or two before "turning off all personal electronics or switching to airplane mode", I get to catch up on sleep or prep for my meetings before takeoff. This PPL is not as good as other ones but it's better than some others too. Nonetheless, it's still a good check in before where ever your travels will take you. Cheers. (Quick FYI - looks like this one is the US one. My review should have been for the domestic. Oops...my bad. :) read more

This was my first time in the international lounge and it was busy. I mean, very busy. The staff were all composed and professional, served the packed lounge with grace. These people deserved a lot of appreciation for the fantastic service. I tipped well but notice many didn't. They certainly deserved it from all there, as much you can give. $$$ read more

This solid lounge serves Canada-USA trans-border travelers. The space is relatively small, but travelers can select between couches, high-top tables, and traditional rectangular dining tables. The space is adequately staffed. A team of three checks people in, clears the tables and serving areas, and keeps the food options stocked. In addition to a small selection of hot food, there was a small selection of cold food (fruit salad, cole slaw, cream puffs, and potato salad), desserts, alcohol (wine, spirits, and beer), and non-alcoholic beverages (juices, water, and Pepsi products). The space was quite full, but travelers moved in and out of the space with ease. Three large screen televisions provide airport info and breaking news. This lounge is part of the Priority Pass network. read more

Plaza Premium Lounge - Hot Options on 11/12/19. - Airport Lounges Near Me - Toronto, Ontario

There is an odd smell. The carpet is filthy. Food is terribly unappetizing. Staff seem to hate their job. The worst lounge I have ever been in. read more