Wonderful service…read more Better food that you can get on the plane in business Good choice of dessert (kids can order chocolate milk) A bit crowded this last trip (two minute wait to get to our table but it was moreso the fact that there were so many people) They have a kids menu (chicken nuggets etc) but my kiddo didn't need it

What a superb experience start to finish. Only select group allowed: cash pay business/first class…read moretickets, not mileage purchase. Very exclusive. Like a first class restaurant... really amazing service and experience. Great service. Hostess a bit pissy on whether or not you can come in but she quickly learned. She too seems to think she's too important lol.

Long wait about an hour on the waitlist before it got to me…read more Nice thing is they offer a takeout box option! When it got to my turn, since I had no time to spend in the lounge (too close to departure), A staff member scooped and boxed up the food for me, placed it nicely in a paper bag, gave me a bottle of water for me and my guest and I was on my way. I don't know what food was packed but I'm just glad I got to leave with something after the long wait. So kind and convenient!

The international lounge was closed, so only the domestic lounge was operating--and it was crowded…read more I checked in with my pass and was placed on a waiting list. The wait was about 20 minutes, which was reasonable. However, once inside, it was difficult to find a seat due to how packed it was. The hot food selection was very disappointing, and I honestly can't believe people pay $$$ for this level of service. The offerings included frozen basa fillet in a coconut-based sauce, overcooked chow mein, mayo-heavy coleslaw, and frozen chicken dumplings--overall worse than a decent food court meal, or even an average airplane meal. I understand that a domestic lounge may cater to short-stay travelers, but since international passengers are also being accommodated here, there should be a wider variety and better quality of hot food options.

Lounging is better than waiting at the gate…read more Air Canada Maple Leaf Lounge is a Star Alliance lounge where eligible passengers can wait for their flights up to 3 hours ahead of departure. The lounge has multiple seating areas as well as a small buffet station, several drink stations, a TV seating area and showers for those looking to refresh ahead of connecting flights. Food selection included just a few pasta choices, grilled chicken, salad and soup along with some cookies and cake. Nothing special. For drinks, there were a variety of alcohols, some juices and pop. It's a place where many passengers grabbed a small bite before their flights. The staff were slow at taking away used plates. For seating, many passengers gathered around the lounge area that was showing the ball game. However many seats were directed perpendicular to the TV screen, especially those few with charging stations or receptacles to recharge. This lounge feels somewhat dated and became fairly crowded later in the afternoon. Skip it or hit it? Relax here pre-flight if you already have access but don't go out of your way to pay for the cafeteria grade food otherwise.

Quite frustrated. I had a 25K status so I finally was able to use my two free maple leaf lounge…read moreaccess. The frustration is that I couldn't use it- because I didn't have a domestic flight. I just wish these details were actually listed on the app for use restrictions. This is the second time I attempted to use it- last time I was using a partner airline that restricted my use- and the desk person said air Canada flight only. Quite frustration. Give the closed plaza lounge in the international- one would hope Air Canada would be understanding that denying me now means I have no ability to go to ANY lounge.

KLM Crown Lounge, a small lounge. Perfectly functional lounge for KLM passengers…read more First off, I think it's awesome KLM has a "Crown Lounge" in Toronto! The KLM lounge in Toronto's Terminal 3 (near gate C32) is a bit dated in look, but it does what it needs to do. Plenty of seating, comfortable chairs, strong Wi-Fi, and power outlets where you need them. The buffet is generous and well stocked, making it easy to grab a proper meal before a long flight. Not flashy, but calm, comfortable, and reliable -- a solid place to spend some pre-flight time.

I truly enjoyed the openness and upscale feel of this lounge. Access was quick and easy. To my…read moreliking, they had a good Italian wine selection, although I found they lacked variety when it came to Scotch and other hard liquors. The food was decent -- consistent with what you typically find in lounges. They offered plenty of window seating, which is ideal when you're in an airport lounge. Saluti

Even the lounges at this airport are terrible. The domestic/US one holds about half a dozen people…read moreand there's always a hellish wait. Food is just okay.

The Plaza Premium Lounge was my gateway into the finer things in life. I was fortunate to fly…read morebusiness class for business purposes and arrived a little earlier with the excitement of using the lounge. I was also half dead with a cold and trying my best to hide it so they'd let me through the gates. First thing I noticed was that sleek, shiny, lounge-y atmosphere. Damn, this place looks like a hotel and was beautiful. Small, but with shiny wooden decor and large windows that looked out onto the runway. Off to one corner was a discreet area for a shower. This must be where the frequent flying elite brush up. I sat at one of the comfortable seats and just stared outside until I had to go. Blissful. One of the main benefits of the lounge is of course, free food and refreshments. I'm guessing they rotate through different international fare. That day, I was only up for something soupy because I was sick. Luckily for me, they had laksa noodles. Even more luckily for me, I found it very tasty. Sipping away at my laksa and unlimited earl grey tea certainly helped put me to sleep for 8 hours straight on the plane ride afterwards. Yes, there were more people than I thought there would be. Yes, there were a surprising amount of families and kids. But this isn't some 18+, extra exclusive lounge. If I have my family with me and earned/paid my way into the lounge, what am I gonna do? Leave my kids outside? I happened across a previous review that starts with: "It blows my mind when I see 4 and 5 star ratings for this lounge. Have you never been to another lounge before?" No, Jordan. I haven't. Because I'm a broke af young adult that just finished paying off college debts, goddammit. Chill. Let me enjoy your privilege for once. (17/100) - 2018

Small lounge at Pearson Airport (Terminal 3). I get in through the Visa Airport Companion program,…read moreand have luckily never experienced being waitlisted or turned away. Guess it's about timing though, as I've heard from my friends that it's always super crowded. The breakfast eggs are often overcooked to death, turning into this grey-greenish solid. And the cleanliness of the tables, plates, and cups are sometimes questionable. Around 11ish they start serving lunch, and the selection is slightly better than breakfast. I've come across their butter chicken curry a few times, and it's quite alright. There is a very limited selection of food and drink, but it's still a good enough place to charge your electronics and get comfortable before a flight.

This lounge is located in the terminal only for US depertures. I came around Friday 5pm when it was…read morepacked, had to enroll in the waitlist first. Luckily my turn came within 5 minutes. Check-in process was simple, just had show my membership in the app. Upon entering found that the lounge was really small. Probably held about 50-60 guests. Most of the tables were in the back side of the lounge. The small bar was right in front of the entrance. On the left side of they had few more couches and booths. The food station had few dishes and salads. Drink station had soda dispenser and coffee machines. The dessert station was near the entrance. It wasn't surprising at all that they were at max capacity. I was really pleased with the food they served. The rice was so good, it had such nice aroma. The chicken was also delicious. I got multiple servings of both of them. The tap beer was also good. Staff members were working hard to keep restocking the station while also cleaning up all the tables with left over dishes and glasses. Despite the limited crowded space and messy stations, I was glad to find this lounge for some quick meal and drinks since this terminal has such limited choices, and most of them are mediocre. I'd be at this lounge every time now when I am traveling thru this terminal in Pearson.

We stayed for little less than a couple of hours before our international flight. The check-in was…read morequick and it was busy but not crowded. People were constantly checking in and checking out. The inside was clean and staff worked constantly to pick up dishes and clean up. The staff were courteous. The wi-fi was a bit patchy where we were sitting near the kids play area. The seats were comfortable and we were ok after sitting for sometime. The food was OK and we wish there were more choices for vegans/vegetarians or even more food choices period for all. The limited choices we had were good. We didn't see any dairy free choices in coffee.

A decent airport lounge, albeit quite small compared to others. You can see the entire room in one…read moreglance. The couches, chairs, and tables are all quite close together which makes it a little crammed when people have their carry on suitcases and strollers with them. It was quite busy when we went but you can scan a QR code to be added to the waitlist. They will notify you when you are next in line. We were a large group of 7 so I didn't think we would make it but it only took about 20 minutes before we were notified via e-mail that it was our turn. Food selection included cookies, pretzels, chips and dip, cereal, salad, soup, curry and rice, samosas, pasta, and a fish dish. I think there was only one server working but she cleared dishes and wiped things down pretty quickly.

Unless you travel a lot internationally and to certain airports and you have done your research…read morebeforehand than maybe it is worth it. We once flew from Paris to Vancouver and the lounge was on the other side of the airport and we were not able to use it. If you are flying from Toronto to Vancouver which is domestic Canada flight than again, you are out of luck. Majority of the time, I am not able to use my passes. This is definitely not worth the hype or even the price of getting the Priority Pass. The pass is useless and plus it took up space in my wallet which I am not very happy about.

This place is awful. There is an odd smell. The food is terribly unappetizing. Carpet is absolutely…read morefilthy. Staff seem to hate their jobs.

I couldn't find a Yelp listing for the Maple Leaf Lounge Express but from the pics already posted,…read moreit seems like this is the one. Yea, this is the most BARE BONES lounge I've ever been in. Originally, my dad, bro and I had wanted to go to the upper level 3 Air Canada lounge but it was at capacity unfortunately, the wait to get in was long and we didn't want to stand and wait. So we went to the lower levels and arrived at this "express" lounge. Walking inside we noticed immediately that it was super small (idk if you can even call this a lounge tbh). There was one long bar with a minibar and fridge and 2 giant coffee machines. That's it. The only food provided was parfait and blueberry muffins. The blueberry muffin was really good but 'disappointed' is an understatement for how I felt about the food offering in this lounge (NO HOT FOOD AT ALL???!!!) I think Air Canada needs to do away with this scam "express" lounge and build a proper one to mimic the one on the 3rd level.

Small but mighty. Not the biggest lounge but plenty of snacks and alcohol for those looking to take…read morethe edge off prior to listening to their departure.

We have been dropping into this eatery for a number of years. Our most recent visit was this week…read more I had the Garlic Shrimp Tacos, my friend had Almond Crusted Chicken Tenders. The food was very good. And there is a vegetarian menu as well as a gluten sensitive menu. There are mostly hard surfaces here so it can be noisy when it's busy. Service was good and the food came out quickly. One small complaint is that our server Aisha kept calling us her darlings and sweeties. Seriously. It is very irritating to be addressed in such a condescending manner by a stranger, I hope this is a training matter that will be addressed.

Not bad, it's you basic pub grub. The service was prompt and friendly. I ordered the blackened…read moresalmon and substituted grilled veggies to replace the fried brussel sprouts. It was good, I wouldn't hesitate to eat here again. Wasn't terriblly busy at 6pm on a Thursday, but it does seem like a place that could get quite busy depending on the day.