We stayed for little less than a couple of hours before our international flight. The check-in was…read morequick and it was busy but not crowded. People were constantly checking in and checking out. The inside was clean and staff worked constantly to pick up dishes and clean up. The staff were courteous. The wi-fi was a bit patchy where we were sitting near the kids play area. The seats were comfortable and we were ok after sitting for sometime. The food was OK and we wish there were more choices for vegans/vegetarians or even more food choices period for all. The limited choices we had were good. We didn't see any dairy free choices in coffee.

A decent airport lounge, albeit quite small compared to others. You can see the entire room in one…read moreglance. The couches, chairs, and tables are all quite close together which makes it a little crammed when people have their carry on suitcases and strollers with them. It was quite busy when we went but you can scan a QR code to be added to the waitlist. They will notify you when you are next in line. We were a large group of 7 so I didn't think we would make it but it only took about 20 minutes before we were notified via e-mail that it was our turn. Food selection included cookies, pretzels, chips and dip, cereal, salad, soup, curry and rice, samosas, pasta, and a fish dish. I think there was only one server working but she cleared dishes and wiped things down pretty quickly.

Wonderful service…read more Better food that you can get on the plane in business Good choice of dessert (kids can order chocolate milk) A bit crowded this last trip (two minute wait to get to our table but it was moreso the fact that there were so many people) They have a kids menu (chicken nuggets etc) but my kiddo didn't need it

What a superb experience start to finish. Only select group allowed: cash pay business/first class…read moretickets, not mileage purchase. Very exclusive. Like a first class restaurant... really amazing service and experience. Great service. Hostess a bit pissy on whether or not you can come in but she quickly learned. She too seems to think she's too important lol.

KLM Crown Lounge, a small lounge. Perfectly functional lounge for KLM passengers…read more First off, I think it's awesome KLM has a "Crown Lounge" in Toronto! The KLM lounge in Toronto's Terminal 3 (near gate C32) is a bit dated in look, but it does what it needs to do. Plenty of seating, comfortable chairs, strong Wi-Fi, and power outlets where you need them. The buffet is generous and well stocked, making it easy to grab a proper meal before a long flight. Not flashy, but calm, comfortable, and reliable -- a solid place to spend some pre-flight time.

I truly enjoyed the openness and upscale feel of this lounge. Access was quick and easy. To my…read moreliking, they had a good Italian wine selection, although I found they lacked variety when it came to Scotch and other hard liquors. The food was decent -- consistent with what you typically find in lounges. They offered plenty of window seating, which is ideal when you're in an airport lounge. Saluti

Small lounge at Pearson Airport (Terminal 3). I get in through the Visa Airport Companion program,…read moreand have luckily never experienced being waitlisted or turned away. Guess it's about timing though, as I've heard from my friends that it's always super crowded. The breakfast eggs are often overcooked to death, turning into this grey-greenish solid. And the cleanliness of the tables, plates, and cups are sometimes questionable. Around 11ish they start serving lunch, and the selection is slightly better than breakfast. I've come across their butter chicken curry a few times, and it's quite alright. There is a very limited selection of food and drink, but it's still a good enough place to charge your electronics and get comfortable before a flight.

This lounge is located in the terminal only for US depertures. I came around Friday 5pm when it was…read morepacked, had to enroll in the waitlist first. Luckily my turn came within 5 minutes. Check-in process was simple, just had show my membership in the app. Upon entering found that the lounge was really small. Probably held about 50-60 guests. Most of the tables were in the back side of the lounge. The small bar was right in front of the entrance. On the left side of they had few more couches and booths. The food station had few dishes and salads. Drink station had soda dispenser and coffee machines. The dessert station was near the entrance. It wasn't surprising at all that they were at max capacity. I was really pleased with the food they served. The rice was so good, it had such nice aroma. The chicken was also delicious. I got multiple servings of both of them. The tap beer was also good. Staff members were working hard to keep restocking the station while also cleaning up all the tables with left over dishes and glasses. Despite the limited crowded space and messy stations, I was glad to find this lounge for some quick meal and drinks since this terminal has such limited choices, and most of them are mediocre. I'd be at this lounge every time now when I am traveling thru this terminal in Pearson.

Unless you travel a lot internationally and to certain airports and you have done your research…read morebeforehand than maybe it is worth it. We once flew from Paris to Vancouver and the lounge was on the other side of the airport and we were not able to use it. If you are flying from Toronto to Vancouver which is domestic Canada flight than again, you are out of luck. Majority of the time, I am not able to use my passes. This is definitely not worth the hype or even the price of getting the Priority Pass. The pass is useless and plus it took up space in my wallet which I am not very happy about.

This place is awful. There is an odd smell. The food is terribly unappetizing. Carpet is absolutely…read morefilthy. Staff seem to hate their jobs.

Even the lounges at this airport are terrible. The domestic/US one holds about half a dozen people…read moreand there's always a hellish wait. Food is just okay.

The Plaza Premium Lounge was my gateway into the finer things in life. I was fortunate to fly…read morebusiness class for business purposes and arrived a little earlier with the excitement of using the lounge. I was also half dead with a cold and trying my best to hide it so they'd let me through the gates. First thing I noticed was that sleek, shiny, lounge-y atmosphere. Damn, this place looks like a hotel and was beautiful. Small, but with shiny wooden decor and large windows that looked out onto the runway. Off to one corner was a discreet area for a shower. This must be where the frequent flying elite brush up. I sat at one of the comfortable seats and just stared outside until I had to go. Blissful. One of the main benefits of the lounge is of course, free food and refreshments. I'm guessing they rotate through different international fare. That day, I was only up for something soupy because I was sick. Luckily for me, they had laksa noodles. Even more luckily for me, I found it very tasty. Sipping away at my laksa and unlimited earl grey tea certainly helped put me to sleep for 8 hours straight on the plane ride afterwards. Yes, there were more people than I thought there would be. Yes, there were a surprising amount of families and kids. But this isn't some 18+, extra exclusive lounge. If I have my family with me and earned/paid my way into the lounge, what am I gonna do? Leave my kids outside? I happened across a previous review that starts with: "It blows my mind when I see 4 and 5 star ratings for this lounge. Have you never been to another lounge before?" No, Jordan. I haven't. Because I'm a broke af young adult that just finished paying off college debts, goddammit. Chill. Let me enjoy your privilege for once. (17/100) - 2018

The food was good. I had salad, chips, and fruit. There were hot dishes available also. Food was…read morereplenished frequently. Lots of drink options, which was all serve yourself. Multiple seating areas, including one with a tv showing sports, and one for children. Service was ok, as there was not a lot of contact.

Terminal 1 F gates…read more Long queue to get in this visit. Pretty crowded but plenty of spaces. Self service booze and food. Like the other reviews, the buffet looked roughshod and they aren't clearing dirty dishes from seating areas fast enough. Overall fine, but needs higher standards met.

The lounge is passable in being away from the busy terminal area. The staff were quite rude and…read moreindifferent. There is some stupid rule that while OneWorld Emerald Members can use the First Class Lounge, they aren't actually allowed to eat or drink there, even though the lounge has a service restaurant and a bar. I did confirm from BA that this is "policy".... dumb policy .... but policy. Electrical outlets were very scarce. There were some in the floor that I managed to use. There are no showers or restrooms--at least according to the staff who really wanted to be anywhere but there. If you have nowhere else to go and you need to sit in a dry, hungry, quiet and you enjoy indifferent service, come here.

First time in club world (business class) at British airlines. They have a nice lounge for club…read moremembers. Fairly small compared to other lounges I've been to. However still a great experience, it was fairy close to my gate. The reception was so friendly and notified us when our flight was boarding via (PA). It had a nice area for complimentary drinks (full bar) - however it is self service so my DIY Caesar was pretty terrible. They have specific hot meal times. We were able to catch the 5 o clock dinner time. They had some hot foods like a dumpling station, pasta station, some meats and a cake station. Nice sit down meal. Free wifi, but not too many outlets available for plug ins.

Long wait about an hour on the waitlist before it got to me…read more Nice thing is they offer a takeout box option! When it got to my turn, since I had no time to spend in the lounge (too close to departure), A staff member scooped and boxed up the food for me, placed it nicely in a paper bag, gave me a bottle of water for me and my guest and I was on my way. I don't know what food was packed but I'm just glad I got to leave with something after the long wait. So kind and convenient!

The international lounge was closed, so only the domestic lounge was operating--and it was crowded…read more I checked in with my pass and was placed on a waiting list. The wait was about 20 minutes, which was reasonable. However, once inside, it was difficult to find a seat due to how packed it was. The hot food selection was very disappointing, and I honestly can't believe people pay $$$ for this level of service. The offerings included frozen basa fillet in a coconut-based sauce, overcooked chow mein, mayo-heavy coleslaw, and frozen chicken dumplings--overall worse than a decent food court meal, or even an average airplane meal. I understand that a domestic lounge may cater to short-stay travelers, but since international passengers are also being accommodated here, there should be a wider variety and better quality of hot food options.

Although I was only accompanying my husband while he enjoyed a beer, this bar seems like a very…read morenice place to have a drink. They have a very limited menu. I asked Alex, the bartender. He said fajitas, Phily cheese steaks,"and sometimes pizza". I kid you not! "Sometimes pizza". While we were there some men, also sitting at the bar, did order food. One had what appeared to be chicken fingers with fries and the other two had a very large pizza with a side of onion rings. There are bowls of in-the-shell peanuts on the bar and a popcorn machine in the corner. While it was not extremely busy, it was busy enough for Alex to take care of both the bar and a few occupied tables, all with a lot of good humor.

We had a very early flight the next day and decided for an overnight. Stopped at Pearson Pub for a…read morebeer. We were welcomed by Alex, the bartender/"comedian". He recommended an IPA from a local brewery, Railway City brewing. All their beers have a railroad related name. Their IPA is Dead Elephant, a 6.5% American IPA, named after the elephant Jumbo, who died in railroad accident. Alex kept entertaining us and some others at the bar.