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    PlayInnove

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Photo of Ashley C.
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    1 year ago

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    Austin R.

    Thank you, Ashley! Here’s to more creative play and connection ahead!

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    Escape Sacramento - "Fortune's Favor" at Escape Sacramento -- our most elaborate, most challenging game

    Escape Sacramento

    (175 reviews)

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    Went here with the extended family: 4 adults, a teen, and 2 kids. Having just watched the D&D movie…read morethe night before, we decided to do the dragon quest room, and it was exactly what we wanted. Fun little exercise, with lots of different styles of puzzles. The phone in the room was always there in case we got stuck (and in 1-2 instances where it was actually possibly a mechanical function issue), so HIGHLY recommend you use that if you think you need assistance. We made it out with 2 minutes to spare. The staff was also very friendly!

    We showed up about 10 minutes before our scheduled time, and since another group arrived around the…read moresame time, we had to wait just a bit so the staff could go over the rules with all of us at once. It wasn't a long wait at all, and everything moved smoothly from there. One of my favorite things about this place is their leaderboard system--it adds a fun competitive edge! They feature the top three all-time best times as well as the top three for the month, which definitely motivates you to think fast and try to beat the clock. There were several themed rooms to choose from, and you can tell a lot of thought went into designing each one. I've done about five other escape rooms at different locations, and I have to say--the system this place uses is incredibly well-integrated. The way they handle clues and game flow made the experience smooth and immersive without ever pulling us out of the action. The staff was awesome--super friendly, funny, and clearly passionate about what they do. They actually create the rooms themselves, which makes it feel even more unique and personal. At the end, we were given a stamp card so we can come back and try the other rooms--and you bet I'll be returning to get every last stamp. Highly recommend this spot for both first-timers and seasoned escape room fans.

    Sacramento Pipeworks - Stretching room

    Sacramento Pipeworks

    (228 reviews)

    Downtown

    I came here on Valentine's Day because my friend said he could get me in on his membership for the…read moreday. I've gone climbing only once before, but never at this facility. When I first walked in, I immediately noticed all of the natural light coming into the room. It really added to the outdoorsy ambiance. The employee at the front desk was super friendly and was quick to get me set up. As for equipment, grabbing shoes was easy (pulled them out of the storage cubes to the left of the front desk), and they provided a harness as well. I'm not sure if the staff normally does the walkthrough on tying a proper knot, since my friend and his friend did it for me. Nonetheless, I do like that they have that area separate from the main climbing area. Helps to take the pressure off a little bit if you're new. There seemed to be dozens of different climbing paths to choose from, with signs at the bottom indicating the level of difficulty. I found that particularly helpful since, as a newbie, everything looked hard. Also, the people I observed and interacted with on the floor were extremely friendly. Really great vibes coming from the community here. The pricing, based on information from my friend, seemed reasonable, since it included the gym and classes. However, I live in Elk Grove, so I probably will stick to visiting this place only now and then. Recommend giving it a try, though!

    I would rate this a 0 stars if i could. The lady at the front was very rude to my friends and I. It…read morewas our first time ever rock climbing and coming to this place so we were a little confused on some areas. When we walked in she was nice but our waiver was filled out incorrectly, which was on us for not reading properly but her tone was nasty. She gave us attitude at first but we let it slip since we were wrong. However when we went back with our CORRECT waiver. She started being super rude to my friend who was stuttering a bit. The reason why he was stuttering was because as we gave her our name she kept giving us like looks like we were speaking another language or something. The final straw was when she loudly and rudely cut off my friend just to say " SORRY? I cant understand you." First of all I don't understand why staff cant be patient with new comers. Second my friend was speaking perfectly fine with some minor stuttering, if she cant even handle that the she shouldn't be working. Third, we are minors just trying to have fun so I don't understand why she was acting like the child. Also to clarify one more time, we are new to this so we don't understand some rock climbing terms, when we were asked about the payment and equipment we thought we could buy the whole bundle. As I was about to tell her we wanted the bundle she mentioned something we didn't understand so we asked her what that meant. Instead of explaining she repeated the word again but loudly, like that explains what it is. Instead of being a patient kind person she pushed her tasks to the sweet man who was KIND ENOUGH to explain everything to us, he was patient and understanding when I said sorry that we were confused. The rock climbing experience is fun, but the service was horrible coming from that lady with a bob cut at the front. Never coming here again and would not recommend to anyone tbh. I hope this reaches the boss or workers and I hope you guys become more patient with new customers.

    PlayInnove - teambuilding - Updated May 2026

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