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    Playful Pets

    2.4 (94 reviews)
    Closed 10:00 am - 6:00 pm

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    Reviews With Photos

    Laying at the toilet

    Purchased a Samoyed for almost $3,500 cash on 1/14/2023. They told me he had kennel cough and sent me home with medication. When I took him to the vet they suggested, he was diagnosed with pneumonia. He had to stay at the hospital for four days (an hour away from us) we contacted the pet store to let them know, and was told that we would be called back that day. They didn't call us back until he was home from the hospital. Beth was not empathetic to my family or our distress. He is currently still on medication. As new puppy parents this experience was very emotionally upsetting. Their approved vet said they should have never sent the puppy home with us in the first place, while he was on antibiotics medication. It is 1/31/2023 and he is still coughing a bit but getting better. They say he is AKC registered, but when I called the AKC to give his new name, they said he is not in the system. Beware. Just beware.

    Shannon B.

    We got our first dog Duffy (formerly known as noodle) in January 2014. He was a 12 week old red miniature poodle who was leftover from Christmas. He has been the biggest joy of our lives but that being said I would not recommend you buy from playful pets. When we went in (several times) pups roamed around and the conditions were dirty. We expressed interest in noodle and were told if we took him right then he would knock 50$ off the price. Basically so the store owner didn't have to pay for his care any longer. We took the deal bc the prices were already inflated. Duffy soon developed a horrible kennel cough as soon as we brought him home. He also had giardia a stomach bug. We were reimbursed by the store for his medications for both but we specifically asked if there was illness there and they lied right to our faces. He had a really tough time health wise his first few months which made us really sad. The owner of the shop couldn't care less. I was so happy to rescue my dog from that dump, but I would love nothing more than to see them shut down so they don't keep buying more dogs and leaving them in those negative conditions. Breaks my heart.

    Gabby S.

    Came in to look at a specific puppy I saw online, was in and out within about an hour. The staff was friendly and helpful the entire visit and let me hang out with the dog for a while before I made a decision. Super happy with our baby Kevin and experience here!

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    4 months ago

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    5 years ago

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    5 years ago

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    2 years ago

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    11 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Playful Pets

    Does this store sell Kittens or do you know any that do?

    No playful pets doesn't sell kittens. ASPCA does.

    View All 2 Questions

    Review Highlights - Playful Pets

    He is the best most loving dog 17 months old almodt ready to get jos service stripe.

    Mentioned in 2 reviews

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    Montgomery County SPCA - Daisy lying on a warm comfy blanket that they gave her along with a bowl of water.

    Montgomery County SPCA

    (54 reviews)

    Laurel House recommended that I bring my dog Daisy here after I suspected that my ex hurt her…read more Everyone that we met with was incredible. The care, compassion and kindness that they gave Daisy and I were unmatched. Really amazing experience !. Maureen showed so much compassion when I called and followed up to get Daisy in quickly. Marissa and Chastine checked on Daisy often while we waited and made sure she was comfortable. They, gave her water and love. They even came out to meet us at the car to make sure we entered thru the right door. I was really impressed with Dr. Aime Berman. She was working on a cat that had swallowed a piece of yarn that had tangled up her intestines. The yarn was stuck in several places but she didn't give up. She didn't call it. She worked until she completely removed the yarn. That is the kind of vet I want. One that doesn't give up. She really cares. They are opening a clinic here to treat animals and are open for appointments now. If you need veteran care for your pets I highly recommend you give them a call. The care is excellent and the prices you can't beat. They were one third the price of other vets. They want to help people keep their pets and give their pets the care they need. Give them a call. I'm so glad that I did.

    We recently brought a stray cat that we had been feeding for 2 weeks to the Montgomery County SPCA,…read moreand our experience was deeply disappointing. The cat was quarantined for seven days and given gabapentin without our knowledge. Had we known he would be medicated and kept in a dark cage for a full week, we would have made different choices for his care. After the quarantine, the SPCA performed a TNR and released him to us the same day he was neutered early that morning. Typically, cats should have 24 hours to recover from surgery. The carrier they returned him in was old, smelled strongly of urine, and--most concerning (and unbeknownst to us)--was not secured properly. When we got home and set the carrier down in our yard, he escaped immediately. We had a safe home lined up for him and never intended for him to go back outside. It has now been over a week, and he has not returned. When we contacted the SPCA about the unsecured carrier and the situation overall, the staff did not seem overly concerned or empathetic. For an organization whose mission is to ensure the safety and well‑being of animals, this was incredibly discouraging. We trusted them with a vulnerable stray, and we regret that decision. We believe the week he spent confined, medicated, and stressed contributed to the outcome we're now facing. We hope no one else has to go through an experience like this.

    World Wide Aquarium & Pets - Baby ball python which I purchased today! For great price

    World Wide Aquarium & Pets

    (63 reviews)

    Roxborough

    I am a fish breeder, so this review is strictly for their fish section and customer services…read morerelated to fish. Like most other pet stores (especially regarding fish), it is hit or miss. For a while i brought fish here to trade for store credit and would use the credit to get new specimens to freshen the gene pools of my aquariums full of home bred and raised livebearers. Unfortunately, most of the fish i got from here ended up dying within a week or so. I am not sure if it is issues with bad genetics, stress, water chem etc.. All i know is i have established tanks full of a few hundred fish being born, raised and moved on at any time and the only fish i have that die are the ones I get from this store. I do have a healthy Bristlenose Pleco i got from here, and one stunning sailfin molly, so it is not all bad. However, i can say with confidence that 9/10 of the livebearers (swordtail, molly, guppy, platy) i get from here don't make it a month. It is really nice of them to offer credit for stock, (honestly it should be standard but not all stores do it) but unfortunately not only were the fish I was buying back unhealthy, the supplies/food i would buy from there was priced higher than i see elsewhere. Brenden and Cole are 2 really nice and friendly guys who care about the animals and the customers.

    Too many sick and dead fish. Too little selection. The fish keeper would rather be on his phone…read morethan tend to the tanks or become more knowledgeable. I gave it a few visits over a period of 10 months. Same experience.

    Playful Pets - petstore - Updated May 2026

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