I really wanted to like this place and had high hopes for them. However this whole place and staff…read morehas disappointed me from the start to the end. It took me almost a month because First when I took my fur baby there they wanted to charge me the highest package they had without even fully evaluating him. I wanted with it to see if it was worth it because it's his first time here and I have nothing to compare it to. I went a whole day ahead and paid because I didn't want to do the deposit over the phone. The next day Saturday the groomer whom I met before was suppose to be be there get my dog and she wasn't as promised but ok I still went along against better judgement. After having my fur baby for about 6 hours he still wasn't ready to be picked up. We left and returned and he was finally ready. When I arrived my overly friendly dog was not his normal self he looked terrified. Finding out the 'professional ex vet assistant groomer" cut a hole the size of a quarter out my baby's belly area. She then tells me she gave him peroxide and some powder to try and stop the bleeding cause she use to work in a vet office. She also as an apology tried to give me 5.00 back after I paid $65.00, $5.00 was an insult and a slap in my face. I had to take my dog to the vet and have his hole stapled close and he had to wear a cone around his neck and take antibiotics because it get infected. After communicating back and forth with the owner she seem like she was genuinely concerned and offered me a refund of my grooming and vet bill. This post is not about the money it's about the quality of service I received this particular visit. Needless to say I will never take my dog back there again. I found so many small cuts on him later it made me very sad. The groomer has the audacity to say he wouldn't keep still during his grooming ??!!! I'm like yeah if you took a chunk of my skin off And I'm bleeding and you still wanna groom me I wouldn't sit still either. 8/6/19 update, I did receive a check to reimburse me for the fees and also the grooming bill. Although this does not replace my fur baby pain and suffering, it's appreciated in trying to help correct this incident. I will say all the owner attempts were considerable.

I DARE YOU TO FIND A WORSE DOG TO GROOM THAN MOLLY. SKEPTICAL AT FIRST BUT MOLLY GIVES AVERY'S FIVE…read moreBIG WAGS! BACKGROUND OF THE FURRY CLIENT: Molly is a 2.5 year old abused rescue who was shot as a puppy and left in the woods. When I adopted Molly she would not let me touch her prior to adoption. Not once. I was told she had a couple of hours before she would be euthanized. I have this horrible habit of caring for these animals...and so our journey began. Over three months, of persistent "I'm not playing...don't even come near me" Molly was the master of the intimidating growl. I have never been afraid to approach a dog until meeting Molly. She is unsure of strangers, unfamiliar activities, and loud noises - on top of many of the regular fears dogs have with grooming. It took 8 months before she would let me (the human with her daily food ration) to be allowed to even touch her with grooming gloves or a brush. There are many concerns I have had with traditional grooming businesses for Molly: * they are usually loud, even early in the day because of the barking and multiple equipment running simultaneously; * the scheduling is primarily based on business needs more than your pup's requirements because everyone has special request for their baby and they all can't be accommodated; and * often your dog is put in a cage (ok, call it a crate if you must) between when they call you and how fast you can get there. This is true for absolutely every dog salon I have tried with Molly. I have paid for moderate and high end grooming trying to address this dirty dog's needs. Molly and I recently moved to Wayne where there are many places Molly can swim and play in the mud. In fact, it is a daily occurrence for Molly. Makes for a fun doggy day...also makes for one dirty/smelly dog, car, and house. It was turning into an emergency situation actually. I was so happy when I came across Avery's in Yelp. I read all of the reviews and called immediately to schedule an appointment. I was able to get on the schedule within two weeks. The next thing you know, an Avery's van pulled into my parking area and Josie was Molly's groomer. I can't tell you what exactly happened in that van - but what I can tell you is my dog looked fantastic and she was not stressed in the slightest. Normally, when I pick her up from a grooming session, she is so excited to see me. I can't be positive...but Molly might have gone home with Josie (who is now my permanent choice for a groomer). Here is the reality - the service of Avery's is definitely a bit more expensive than a traditional salon. I can tell you for a dog like Molly there will never be a traditional salon so long as Avery's is an option for me. The lack of stress for her, which translates into the lack of stress for me, is worth every penny. I don't know too many dogs that love the grooming experience to begin with - so this helps dogs that don't suffer from anxiety like my girl. I can also say that there is a lot of time saved from going back and forth to the groomer for me. I went back into my condo while Molly was getting all dolled up by Josie, and merely walked outside my building to pick her back up. It was so simple it is a bit ridiculous that everyone with a dog doesn't just take advantage of this type of dog grooming. I make it a point to provide feedback on Yelp because I rely on the feedback of others frequently. I only give honest input...good or bad. I definitely recommend Avery's without hesitation. Just keep your eye out on your pup if you get Josie as your groomer...I think she may be the Dog Whisper of Grooming!

Paw Prints came highly recommended by many people! I was nervous because we are first time…read morepuppy/dog owners and it was Franklin's first groom. The staff was super friendly and reassuring that they are used to first time pups. 2 hrs later we received the text that Franklin was ready - Franklin came buzzing down the steps so HAPPY and fluffy (not to mention, fully able to see lol)! The perfect puppy cut. Ramon did an awesome job and pricing is totally reasonable. We will absolutely be return customers.

Great experience each time I visited. Very personable owners. Puppies looked amazing when I came to…read morepick up. I highly recommend.

I am SHOCKED to say the leadt to see this wonderful groomer only having 2 reviews prior to mine and…read moreonly having 3 stars??? Samantha and her team work diligently, compassionately, thoroughly, accommodatingly and as conveniently and quickly as a mobile operation allows!! We LOVE precious pets mobile and will HIGHLY recommend!

Warning - do not use Precious Pets Mobile Spa!! I had the worst experience with them. The groomer…read moreseverely cut my dog, lied about the severity of the injury, and I ended up in the ER with my dog getting several stitches and $500 in medical care. They were completely non-responsive in trying to rectify the issue and did not even refund me my money for the cost of the grooming (or any of the medical bills). Dog owners beware! Use any other company but not them!!!

Great pet store on Main Street with tons of treats and pet products. They also host cats through a…read morelocal shelter for adoption.

How cute!!! Kinda sad my dog wasn't with me to enjoy this place as much as I did lol. Stopped in…read morehere randomly to see if they had anything cool for me to bring back home to my dog and they had plenty of cute stuff, especially the clothes but they were a bit on the pricey side. They offered self-washing for your dog and have dryers too; I know I could benefit from a service like that so I'm going to try to bring my dog here for a wash then I'll come back and update my review. The staff was nice, they even gave a few sample treats to bring home. I did unfortunately leave my purchase at the store... silly me I was too busy running my mouth lol but I'll be back! Thanks City Of Paws!!

FULL DISCOSURE: I am a meowmmy so I am reviewing from a Cat Person perspective although I have…read moremany friends with dogs so I visit often to pick up treats or gifts for them. THAT SAID, as someone who has lived in the community for decades and as a regular customer who has politely made requests or offered feedback as someone who DESPERATELY WANTS/NEEDS A NEIGHBORHOOD STORE THAT SELLS QUALITY CAT RESOURCES AT REASONABLE PRICES- Bone Appetite is NOT it. They offer a very limited selection of goods for felines while Dog Items and Services are wonderful, even OUTSTANDING. In fact, since the pandemic, they offer LESS cat products while still maintaining dog supplies and adding new dog items. So.....this place is phenomenal for ONLY DOG people. Cat People continue to be ignored, disrespected and just hated on. Luckily, in these hard times, I can just share my chicken, turkey and fish with my furbaby and call it a day. Amazon supplies my cat litter. The Dollar Store offers cheap toys. This Chestnut Hill store is always clean. The employees are friendly and polite. It's a boutique store that is specific to canine clients. They don't pretend to cater to other animals- its BONE Appetite with a DOG on the Window. LOL, its all good. Cat people know how to survive. But if you are a newbie and think you might find something for your feline friend- don't waste your time. I only go because its near my home but even then, it's ONLY for other people's dogs, not for my sweet ball of fur. They fresh assorted meat jerky is a nice new addition for easy treat purchases that are excellently priced.

This review is for the manager Demetrius Hogue of the Bone Appeptite. I left my dog to get groomed…read moreon a Friday with groomer and Demetrius Hogue the manager. Tall brown skin black male with twisted/locced colored hair Ran a few errands and deposited a check unfortunately TD bank on Germantown Ave closed early that day as a result i was unable to pull funds as they were all on hold until the next day. When i went to retrieve my pure bred $3500 German shepherd i explained to Demetrius the bank was closed but i could leave my card on file to charge the $125. I also left the groomer a $20 tip. Demetrius Hogue did not agree to this and instead stated he would have to keep my dog overnight. I thought that was strange as the store doesn't board dogs but i acquiesced bc i thought the manager who lied and said he was the owner was a relatively sane person. I also thought it strange that he was being highly anxious about $125 after me offering to leave my id and cc on file and i live in the neighborhood and my child also goes to school in the neighborhood. Im literally near the store daily either at weavers way or a coffee shop. When i returned the next morning when they opened at 9 am a different worker was there and was not informed about anything. 2. Demetrius Hogue did not leave the staff any information rather they had to call him and he informed the staff worker that he put my dog in a shelter with ACCT Philly. 3. Demetrius Hogue did not contact me to let me know he did this despite the store having my information on file as he called me when my dog was finished with her grooming appointment. 4. I contacted police and reported theft bc Demetrius did not have the right or legal authority to place my chipped dog with ACCTPhilly 5. I contacted 911 for a stolen dog and pressed charges against Demetrius Hogue and placed an ad in the chestnut hill local for him to be terminated from the store as his behavior was not pro dog. 6. Demetrius Hogue traumatized a dog that is chipped cared for attends daycare and loved for $125 that the customer provided even AFTER learning her dog was given to a shelter. 7. I'm local to the neighborhood so there was no reason to keep and essentially abuse my dog he's dangerous and shouldn't be allowed in a pet store or near anyone's furry family member. 8. For the above stated reasons i will not support nor do i recommend the community support this establishment while Demetrius Hogue is still employed as he does not understand what pets mean to family members and he should not be around people's pets as he's abusive. He needs to be terminated asap.

This is the next best thing to having a dog nanny, if there even is such a thing. They take care of…read moremy dog with such affection and warmth that her tail starts wagging wildly as soon as she walks through their doors! It's never easy leaving your dog when you're going on vacation, but the Pet Hotel makes it painless. Our dog can't wait to play with her doggie friends there. Plus we get pics and texts every day of what she's up to. The owners are always on site and run a tight ship. Immaculate facility! Highly recommend.

So this was my first initial contact with this place and it went well. They encouraged me to just…read morepop in on the facility to see that they were not hiding anything. Love what I've seen so far!

I'm very satisfied with the outcome. First of all Buddy is a terrier and he comes with all those…read moreannoying traits that you hear about, but Ryan was able to work around all of this and still get the job done. When Ryan first did Buddy, Buddy's hair was two almost three times longer than it is in this photo. It not only is easier to deal with, the cut is beautiful. In addition to being a good groomer, Ryan is passionate about dogs, very caring and I feel comfortable leaving my two little Treasures in his hands. He schedules his work so the only dogs at the shop are the ones being worked on. I highly recommend him.

For My Dogs, is a new dog grooming place in East Falls. Ryan did an excellent job on my large…read moreAiredale, she looks beautiful. My dog doesn't do well with other dogs or being in a crate. He does only one dog at a time and doesn't crate them which was perfect. Thank you Ryan and we appreciate all the special attention you gave Remy.

PARENTS AND DOG OWNERS BEWARE!!!! My daughter was an…read moreemployee at lucky dogz and was bit by a dog, fired and blamed for getting bit. They refused to give me the dog that bit her shot records which I needed to take the er to prevent her from getting unnecessary series of rabies shots. I had to contact the Springfield police department for assistance. Yes, I know it's probably hard to believe that I would have to go to these lengths. The police were able to get the records and give them to me. The owners never once asked me if my daughter was ok. Instead I was asked did she finish her shift. These owners have no regards for humans or animals.

Our dog Zoey loves it! We do doggy daycare and overnights. We are happy and the staff loves dogs!read more