Just adopted a dog from here. So far, so good. Will update after a few weeks. Amanda and the other gal (not the owner) were very knowledgeable and great with dogs. read more

We've been taking our dogs to Dog Town since our first pup (14 years ago) needed to board. With our new pupper we've added a once per week daycare for him to learn socialization and other dog-type skills. The staff and hands-on owner treat our two dogs like part of their own family and our boys are always excited to go. I have never had any doubt about the quality of care our boys receive. read more

I took my dog Rosie to get groomed. She is a mini goldendoodle (little chubby, around 40 lbs) so fits in the medium dog range. As she is a goldendoodle, I selected the full groom for $125.00 and dematting for an additional $25.00. I dropped Rosie off and they told me they would call when I should pick her up. Did not recieve a call until she was ready and I went and got her. They told me she was matted which I had already told them and suggested that I come back every 4 weeks (at $125.00 plus tip) and I said I would consider when she grows out as she was just fully shaved. They also said that they didn't cut her nails (part of the package) and they had to add the dematting fee and I said I had already preselected to add that. They told me I could go and I didn't need to sign anything because a card was already down so I never got a receipt. Before I left I said how do I tip? They said we can add to the bill and I said okay can I please add 20%. When I go home, I noticed the groomer had severely cut both of her ears (they are still 1 inch scabs 10 days later on each ear). Two days later I remembered to check the final bill and was charged $275.00 on what was supposed to be a $150.00 service. They added a $60.00 fee for an EXTRA dematting fee after I already selected the dematting fee without clearing it with me and also charged a $52.50 tip for a service that again was supposed to be $150.00 originally (tip should have been $30.00 max). I disputed the additional charges with my credit card company as I did not authorize or sign for the additional charges. I will not be returning. read more

I boarded my dog for 4 nights and on the second night she was there I decided to call and check in on her. The person who answered the phone said she escaped the crate and got a scrape on her nose from doing so. I picked up my dog on the last day and was handed back my dog like this... To me this is not from a crate. We took her to the vet to be told that all of her wounds were severely infected and she was very dehydrated that she needed an IV. The owner Jen offered to pay for our vet bill and told us that our dog has anxiety issues and this is our problem. Please don't take your dog here if you love and care for them read more

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Super helpful and friendly. Got my dog groomed and she looks great. Groomer and staff had excellent customer service.

They were great until check out. We boarded our dog for part of our vacation and had a neighbor pick up for the second half. When our neighbor picked up they initially handed her the wrong dog, jad.no idea she was even get picked up that day ( we prepaid and scheduled this ahead of time) they were informed that they sold not charge the correct amount as well as list the leash and dog food that was given. They were less then helpful and will not return. read more

We had taken our dog in for nail trimming 3x before, each time with an appt. made several days in advance... first time it took 30 minutes from the time he was taken into the back. Second time, it was done right away.... same with the 3rd time. Today however, it was a horrible experience. As soon as my husband came in, the person was stressed and rude, saying the grooming table was being used and no one could do it and she didn't know why they booked our dog for this time slot. She then offered to do the trimming in the main part of the store insisting that my hubby hold our dog while she clipped his nails. Well that turned out to be a disaster as our dog became agitated and scratched my hubby,s arms causing him to bleed... my hubby lost his patience at that point and left the store after they were able to only trim one nail. He came home to explain his experience and said he lost his patience not just because of the nail appt. experience but he was upset after witnessing an employee taking one of the dogs out for a potty break in the parking lot in mid day 98 degree temp. walking the dog with bare feet on the hot asphalt! Needless to say he's never going back again. So sad too... we wanted like them and support a local small business. :( Additionally... an hour later, at my urging because I was concerned about the well-being and treatment of the dogs in their care, I had my hubby call the store to let them know about the employee walking the dog on hot asphalt. He was careful to speak kindly to the woman and was very shocked at the woman's response.... her words "Well, that is the only place that has grass and that is how we do it!", she said angrily. "What do you want us to do? Have the dogs pee in the store??". This is unbelievable! No concern whatsoever about the dogs having to walk on hot asphalt! We are not complainers and to be honest, this is the first time I've had to post any kind of complaint, but these folks don't care about their customers or the pets they are entrusted with. If you read on, we are not the first to report of such a bad experience with Dog Town/Hatfield. read more

I've been getting our Dog groomed at this place for 4 years as Mary Kate is awesome. Today I drop off our Dog and as I was in the back the miserable owner essentially tells me to shut up because next to the grooming room is a dark room full of Dogs barking. She says "the dogs are in nap time, can you not talk. I said these dogs were barking like crazy when I walked back there. As I left the store she says, see u later, I don't answer her, she then says, have a nice day, I say nothing, she then says, thanks for coming, I don't say anything. U see what she was doing right? Antagonizing me and picking a fight. Then she calls me arguing saying I told her to F herself which of course I didn't, as I was creating a talk to text to someone when I was in my car. I've never been treated so rudly. She then posts a reply to my Google Review saying I've never purchased a product from her in 4 years. Now that's a fact as pricing is high. She'll probally reply to this review wishing me a miserable life like she did in my Google review. Don't purchase anything from that place. She also added that I did not purchase a product while taking our dog there for 4 years. Doesn't the owner get a cut of be grooming cost? So in essence I've supported her for 4 years. read more

I'm very upset leaving dog town. I left my 7 month old, healthy puppy for 4 days to board at the facility. I got worried mid-vacation, so I called to check on her and was told she's doing great. But, when I picked her up she was covered in crusty red bumps. We have a vet appointment tonight at 9 because I'm worried about why my dog who had never had skin problems now has a huge rash on her head and paws. I asked while I was there and was told "it's probably just the heat." The people at the front desk told me its scrapes from playing. It's CLEARLY a bumpy red rash. She also has hives on her back. She also drank an entire bowl of water when I got her home and is very lethargic. She may just be tired, but she isn't acting herself. All I know is I'll try another facility next time I go away. One that's cleaner, won't crate my dog, and won't leave her with yucky itchy red bumps on her head, neck and paws. UPDATE: The vet told me Riley was having a severe allergic reaction to something topical. My friend told me (which I was unaware of before) that if the dogs get too rowdy, the staff sprays them with a mixture of water and dog deodorant? First of all, my puppy is 7 months old. She's going to be rowdy. That's why she's there. If I had known they'd spray her, I never would have brought her. Second of all, they need to tell people what they are spraying their dogs with. It all makes sense now why she was soaking wet when I picked her up. I will never bring her back, and I'd caution you to do the same. I'm looking at Holiday House or Pabby's instead. read more

Dog Town - This was how my dog was returned to me after boarding. Run, don't walk away from this place. - Pet Groomers Near Me - Hatfield, Pennsylvania

PHOTOS with SANTA were taken on December 1. Now It is almost December 9, each of us had paid $10.00 to have our pets photographed, and still no photos. In this digital age why does it take over a week to have a photo emailed to us??? NEVER AGAIN. It is a matter of trust, sadly. read more

I adopted my dog Oliver from Dogtown. From the meet and greet with my other dog, To all Medical care he received up until my adoption. They take really good care of their dogs, and make sure they find Just the right fit for their new home. Oliver has been with us a year now, and we can imagine our life without him. Thank you Dogtown, all my best Deb read more

I went to the storefront and everything looked very nice. However it was a bit alarming to have 2 dogs barking non stop at me as soon as I entered. I'm not upset at the dogs because that's just what they do but having a large dog behind the counter lunging at me was not the best experience and not the best greeting. Maybe she shouldn't be kept behind the counter? I tried to flag down the woman for assistance and she said hi but then immediately answered the phone. Instead of putting the person on the line on hold to assist the customer right in front of her, she had a 10 minute conversation before addressing me again even though it was clear that I was waiting. The store sells good merchandise but the customer service was lacking which is a shame because that's what distinguishes small stores like these from Petsmart and Target. The staff (2 young woman) working in the back were very kind and considerate! I would maybe consider the dog care (although maybe not based on other reviews) but would NOT shop the store again in the future. read more

Wonderful first impression! I took my Westie to Dog Town for a groom with Mary Kate. While waiting a minute for her to emerge, I observed lots of happy pups at daycare, being supervised by attentive & engaging staff. Mary Kate clearly LOVES all the doggies and she greeted us with enthusiasm, spending quite a bit of time chatting with me prior to getting to work. Per instruction, I picked Fiona up at the store/rescue center. The folks here couldn't have been friendlier - they were nice enough to keep her behind the front desk while she waited for pickup, rather than in a kennel. And pricing? To my surprise, I paid only $50 for a full groom, as opposed to the $65 which is apparently the going rate everywhere else. Highly recommended, based upon my experience. 4 paws up for Dog Town. read more

I have been a long time customer of Dog Town and up until a couple of months ago was a big fan. However, I feel that the upkeep of the building where the dogs are boarded and attend day care is deteriorating. The area where you enter is dirty and generally depressing. There is a constant odor from dogs urinating. The store, however, seems to be getting the most attention. It's clean, bright, and overall nicely kept. While I appreciate the effort the owner has made in getting dogs adopted, I feel that her attention to the day care and boarding is waning. I would like to see the day care/boarding areas given the same attention as the stores. Also, several months ago, I boarded my dog for 9 days. Included in this boarding was supposed to be a bath prior to pickup. I explicitly made sure that I requested a bath for the dog when I made the reservation. When I picked him up, no bath was given and the explanation was "I guess it was not written down ". This is not the first time this had occurred. It also happened the prior year. All I was offered was "we can give him a bath the next time he comes to day care". I'm disappointed and wasn't interested in having him bathed a week later. Customer service needs to improve and updates/cleaning needs to be performed. All can say is that I believe the owner is no longer interested in the day care facility and is only concerned with the store and adoption activities. I am currently exploring other options for my dog. read more

Dog Town is downright wonderful! Our two dogs eagerly go to Day Care three days a week and we board them there when we are away. We also regularly used Dog Town's grooming services. This is saying a lot because one of our dogs is a very difficult grooming client -- yet, Dog Town is masterful at working with him. We feel our dogs are not only safe in Dog Town's care but also we can tell by the boundless joy our dogs exhibit when we go to Dog Town that they truly love it there. Dog Town has also come through for us in emergencies. For example, when a family member was in a critical unexpected health state we had to rush to his needs. But the dogs were in Day Care and it was close to pick up time. We called Dog Town, told them the situation, and Dog Town, without hesitation, welcomed our dogs as overnight boarders. They told us not to worry -- they knew what they ate and that they had or dog care covered for us. Another time, one of our dogs on a weekend split her nail all the way up through the base of the nail. She was clearly in pain but we could not manage the nail ourselves and the vet could not take us. We called Dog Town who told us the groomer was there and to bring her by. The groomer was able to cut back her nail below the break so our dog was no longer in pain and this was able to control the situation until our vet could see her. These are only two of numerous experiences we have had with Dog Town exhibiting exceptional, professional, and reliable care. I cannot recommend Dog Town highly enough! read more

Dog Town - Celebrating her day at Dog Town! - Pet Groomers Near Me - Hatfield, Pennsylvania

may I suggest Home at Last dog rescue. I was able to adopt a great dog from a loving foster home. Unlike Dog Town, they are caring and I didn't get the third degree and feel like I was on trial to adopt a dog. I raised two amazing & talented daughters. I can raise a dog in a loving family. Home at Last recognized that. We welcomed Kyra into our home & we love her. Happy Holidays! Kim read more

I had another great experience here today, with daycare. My young dog started to be overwhelmed at daycare occasionally, but loves to play with the other dogs and I love knowing that she's getting exercise if we're away. One of the staff, Jacquie, took the extra time to suggest a less busy time, assessed my pup today, and talked to me about potential strategies to make her visits successful. I'm so glad to have Dog Town for my active dog. read more

We have taken our dog, a 50-pound or so lab mix, to Dog Town since shortly after she came to us as nine-month old pup just under a year ago. We go sporadically for day care (when both my husband and I will be away from the house for most of the day) and for boarding when we'll be away. Even though we're not there all the time, they recognize our dog as soon as she walks in. I even ran into one of the owners at a dog park and she recognized our dog by name as well. We have taken our dog to other boarding facilities and half the time they don't even get her name right let alone know her when she arrives. It makes a puppy mom feel a lot better about dropping off her dog for the day or the week. As far as the care, I think it's top notch and a good choice for most dogs (I might agree with some of the other reviewers that larger dogs would be more at home here than some of the tinier breeds). Our dog comes home completely tired out, which is an awesome feat, because at times she seems to have boundless amounts of energy. We have also scheduled to have our dog shampooed before she left on one visit and they did a great job -- she came back soft and smelling great. Some other good points are Dog Town's hours -- they have the best daycare hours in the area. They also have a great little shop with lots of cool and unusual toys. I find their prices to be comparable to or slightly better than other area pet stores. Overall, as far as I'm concerned, the BEST choice for dog daycare and boarding in the Montgomeryville area. read more

Okay, so I met the wonderful gals who founded dog town while working at Cutter's Mill Pet store. They handed out cards, and I was going on vacation in a month so I decided to see what they had to offer. Their facility was GORGEOUS. they have an indoor dog park, and separate play areas for dogs of different sizes if that's a concern. The K9 Grass they have cleans and drains itself, and my dogs always seem HAPPY to go there! The staff cares about the dogs and their owners, and they sure know how to make my dogs happy when we leave! They also introduced us to our current groomer, which is a plus; great recommendations and very knowledgeable. Prices are great for the area, even if I cant afford doggie day care on a daily basis. Boarding includes doggie day care, play time and much more. hidden gem in colmar, can't wait to visit again! read more

Let me start by saying that our lives simply couldn't exist as is without Jenn Joseph and the amazing people at Dog Town. What more needs to be said other than that when we leave our two dogs there, whether for daycare or boarding, we are secure in the knowledge that they are loved and cared for as if they were with us. Countless times, these wonderful, caring and compassionate people have come to our rescue with last-minute boarding arrangements. Jenn, Jackie, Leo, Maura and every staff member at Dog Town go above and beyond every minute of every day to ensure a happy, safe and rewarding experience for the dogs in their expert care, not to mention their owners! I cannot recommend an organization any higher than Dog Town. They will love and care for your dog(s) and you like family! read more

All the staff is always extremely friendly and it always surprises me how each person knows every dog by name. One of my concerns when I initially started bringing my little guy (a Maltese) to daycare was that he would get mauled by all the large dogs. But I never have to worry at Dog Town. During pickup I always find him in one of the staffers arms if there are too many big dog around, which I personally don't feel is necessary (he needs to learn how to man up!). In any case it just speaks volumes about the kind of care that the staff gives to each dog. Very affordable as well! read more

I've been bringing my German Shorthaired Pointer to Dog Town since she was 6 months old. She's now almost 5 years old and still there 5 days a week while I'm at work. They have the most friendly, accommodating, dog-loving staff around from top to bottom. As the owner of a high-energy GSP, I couldn't think of a better place for her to go to exert her energy. I know that every single day she's there, she gets the love and attention that she craves. I can't praise the staff and facilities high enough! I highly recommend Dog Town to every owner that is looking to have a happy and fulfilled pup when they come home from a long day of work. read more

Dog Town - A typical day of my crazy, high-energy, GSP, after a day of Dog Town. - Pet Groomers Near Me - Hatfield, Pennsylvania

After being approved to adopt a dog at the Dogtown New Britain location, my husband & I were treated very rudely by employees in the store & a girl taking the dog out back of the shopping center while texting on her phone. The following day Stacy left me a sarcastic, mocking voicemail. We had come there fully intending to adopt the dog.....my husband, my self, & my dog. We then contacted PAWS in Philadelphia. They couldn't have been more helpful or kind. They truly show such interest in finding the right home for the Pet. We did adopt from PAWS and their follow up is wonderful. We would never recommend Dogtown! read more

Took my dogs (Labrador Retriever & Anatolian Shepherd/Labrador Retriever) to Dog Town last week for grooming. Amanda was amazing!! I wasn't sure how my big guy, who is a rescue, would handle the dryers since he is terrified of thunder. Amanda hand dried him & he loved it. Both dogs came home looking & smelling fabulous! I will be booking my next gooming appointment with her soon! read more

Collin is the best trainer. Very knowledgeable and hard working. We learned so much with our corgi puppy Barkley. Check out his classes and his puppy social class read more

Dog Town - Pet Groomers Near Me - Hatfield, Pennsylvania

As long as I live in the area, I will always use Dog Town as my fur-babies' groomer. We absolutely adore Aunt Mary. I know that my babies are in loving care with her, and her work is fantastic. She is such a happy and caring person. She gives great tips on care and just absolutely gushes over my babies when she sees them (Aunt Mary gets 5+Stars!!). Dog Town also offers boarding, but at this time it only seems to be geared to larger dogs. I have toy breeds and I don't think they would do very well being boarded here. It is a community environment. However, I would not be opposed to boarding here if they had a toy / smaller dog community away from the big dogs. It looks pretty clean and the dogs are well cared for. And the little doggie shop is fantastic. The only thing keeping me from awarding 5 stars is that the boarding is not geared to small dogs. I hope one day that becomes an option because I would love to use Dog Town to board my pups. read more

I cannot say enough good things about Dog Town. My dog, Gilbert was having separation anxiety when I first moved to a new house. He was chewing on the wood trim in the house, scratching small holes in the walls and was very nervous and anxious. I decided to try out Doggie Daycare for him to keep him busy while I was at work and work off some of that anxiety and energy. Since taking him to Dog Town, he has become more social with other dogs and comes home at the end of his day very tired!! (which is great) I have also utilized the grooming services and they are great for bringing back that "new puppy smell" :) They also do overnight boarding and I never have any qualms about leaving Gilbert there if we need a night away from home. The retail store inside of DogTown has many high-quality items that you will not find at Petsmart or Petco. The prices are great and they have a decent selection of bones, chew toys, accessories and awesome pet beds. If they don't have a style or color you are looking for, they can probably get it for you. Lastly, I have to mention the staff....they are phenomenal with all of the dogs. Even though my dog only goes to Dog Town occasionally, everyone knows his name and will report to me how he did that day. The owner really runs a tight ship and her staff is very knowledgeable. If you haven't tried out Dog Town, give them a call. Your dog will thank you for it! read more

I adopted Evie from dog town and I am so happy I did. It's great they rescue dogs and try to find good homes for them. There store also carries high quality products. That's where my praise ends. I did use the daycare in the past and was under the impression that even though my dog is small she was well supervised. My daughter had a baby 3&1/2 months ago and my other daughter and myself put our small dogs in the kennel. We realized very quickly after picking up the dogs that Evie had a couple of significant size bruises on her abdomen and what appears to be a puncture mark. My vet was away and we decided to keep a watch on it to make sure it did not get infected but she did see the pictures. I sent the pictures to dog Town and when I got no response called them. The couple of explanations was that she was rubbing on her cage or she got hotspots. I don't think so! I know the pictures were seen because they were looking at them as we spoke. I requested the owner call me. I sent a second email stating that I was extremely surprised that the owner never called me. To this day the owner has never contacted me. I will never send my dog to dog town daycare or kennel. I will never send Evie to daycare again and only a kennel with runs and who only has your dog interact with other dogs if you desire them to. From now on me and my family will supervise Evie if any other dogs are around. Basically it was a horrible experience and the way they handled it was more than disappointing! read more

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My family and I frequent the Colmar location since we live right by there. We've been visiting often over the past 1 to 2 years as we were looking for our second dog. We adopted our little "Charlie", (AKA "Storm"), from Dog Town Rescue in August of last year. He has been an amazing addition to our family and we have been consistently pleased with the service that Dog Town Rescue continues to provide to us. I try to support them however I can by shopping there and donating when I can because I know how passionate the owner, Jen, and her staff of volunteers are about helping these dogs find loving homes. There is a detailed application process when trying to adopt a dog and I completely understand and support this process as I am aware that there are some very bad pet owners out there and the Rescue does everything it can to prevent dogs from going into unhealthy/abusive homes or situations. They also want to make sure that the dogs will be a good fit for each family, especially when there are other pets or children in the home. They love these dogs and I appreciate how thorough and responsible this Rescue is. Many of these dogs come to Dog Town Rescue abused and/or sick. It takes A LOT of time and money to rehabilitate and foster them until they are ready to go home with their new families. Being that this is a non-profit rescue and I've seen first-hand the love and care that goes into taking care of these dogs, I will continue to support them in any way I can. They work their butts off! I encourage everyone who's looking to adopt a dog to check out Dog Town Rescue and, if you're able to, donate and/or shop there to help support this passionate Rescue. I will be forever grateful to this Rescue for introducing me one of my little "ankle biters". LOL read more

Dog Town - On the right is my Dog Town Rescue, Charlie, with his bestest friend in the whole wide world, his "big" sister, Reese. Total snuggle bugs! - Pet Groomers Near Me - Hatfield, Pennsylvania

I was looking to adopt a Pitbull. Had been convinced by my husband to check it out. I went to ACCT we found a dog but wanted to make sure the dog and the one we have would get along. Unfortunately it didn't take. I then went on FB and someone told me about Dog Town. I called and spoke with Stacey. She told me the dog I wanted was placed. Needless to say I was disappointed. Several hours later she called me back. Get up here Pippin was returned. Their older dog couldn't get along with her. We ran up there with our lab Oliver. As soon as we walked in I saw this gorgeous dog lying on a cot I recognized her from her picture. Omg ! My husband laughed said to our daughter guess who's coming home with us. Oliver and Pippin hit it off! Yay! Stacey is Pippin's fairy godmother. She sees our posts on FB and knows Pippin is well loved and cared for. Thank you Stacey so much for getting us Pippin. read more

I had heard good things about Dog Town and stopped in with my pup and daughter to check it out. My very first impression? Not great - we were bum rushed by a loose dog upon entering, and that dog was followed by another loose dog! Having both my dog and child with me and being greeted by 2 loose dogs was awful - my pup is a little so-so when meeting new dogs especially ones off leash. Thinking maybe they were customers dogs that were running around, I asked (nicely) for someone to get their dog. Turns out, they were Dog Town rescue dogs and the staff was very rude when I asked if they could be leashed or put in an enclosed area. The one young girl gave me major attitude and I was so uncomfortable we turned around and left. And we will not be going back. Maybe keep dogs leashed? That's an idea. read more

I cannot say enough good things about Dog Town. My dog, Gilbert was having separation anxiety when I first moved to a new house. He was chewing on the wood trim in the house, scratching small holes in the walls and was very nervous and anxious. I decided to try out Doggie Daycare for him to keep him busy while I was at work and work off some of that anxiety and energy. Since taking him to Dogtown (he as going once or twice a week in the beginning and now I have him there once a week. His is on the smaller-medium size, but socializes great with all of the dogs and comes home at the end of his day very tired!! (which is great) I have also utilized the grooming services and they are great for bringing back that "new puppy smell" :) They also do overnight boarding and I never have any qualms about leaving Gilbert there if we need a night away from home. The retail store inside of Dogtown has many high-quality items that you will not find at Petsmart or Petco. The prices are great and they have a decent selection of bones, chew toys, accessories and awesome pet beds. If they don't have a style or color you are looking for, they can probably get it. Lastly, I have to mention the staff....they are phenomenal with all of the dogs. Even though my dog only goes to Dog Town once a week or so, everyone knows his name and will report to me how he did that day. The owner really runs a tight ship and her staff is very knowledgeable. If you haven't tried out Dog Town, give them a call. Your dog will thank you for it! read more

I will not recommend Dogtown to anyone who has a healthy dog and wants the healthy dog back. My dog used to go to Dogtown twice a week. He used be a very happy dog. However 3 weeks ago, when my husband went to pick him up, he was shivering and making noises as if he was in extreme pain. When we asked the person who was there, the person said, 'ohh its nothing he must be just tired and afraid/excited'. However, my dog seemed super uncomfortable and in pain. My husband went back again to ask them, and then another lady said that my dog was not feeling like himself in the afternoon and was sitting in a corner. We pay Dogtown for their services, however they did not even have the decency to call us and let us know that our dog was not feeling well. My dog was taken to emergency and was diagnosed with a herniated disc. He is only 1.5 yrs old and should not have had IVDD. The doctor said that the rupture of disc resulted due to trauma, like getting hurt or injury. We called Dogtown to ask for surveillance footage to learn what could have caused this condition. But they never got back to us. They do mix the sizes of dogs due to limited space hence our guess is the rupture of disc might have resulted due to injury of some kind in Dogtown. I highly discourage responsible pet owners from leaving their dogs here. Dogtown staff need to be nicer and more responsible. We are very disappointed that this happened to our dog. We hope this never happens to anyone else. read more

I have nothing but praise for Amanda, the groomer! My fur-niece Pumpkin needed to be groomed, and both Pumpkin and her mommy had experienced a bad situation at a chain pet store... So there was anxiety, aunt Jenny(me) took her, and Amanda listened to the anxieties about Pumpkins experience, and the worry about her age (she is 15, and mostly blind) and me and her mommy couldn't be happier! She looks beautiful! The staff in the store was wonderful as well! I wish I could adopt all the dogs they have there! I have already recommended them to a friend! Repeat customers in us! read more

We adopted our pitbull from Dogtown a year ago, the adoption process was flawless. Even though we came on a very busy Saturday we were able to take him home soon after. Since then, they have played a huge role in all of our lives because of their daycare. The staff knows him well and he absolutely loves to go! Thank you Dogtown! We are sure to recommend you guys whenever possible, we love what you do saving pups from less fortunate situations and helping them find loving homes. read more

Dog Town is great! I am writing this review for the Chalfont location though, since that is where I adopted my dog from. The staff is really nice and mostly knowledgeable. They truly LOVE dogs here and it's apparent. You don't see this enthusiasm at any other pet store in the area. Also, if you adopt from here, you get discounts on food and supplies, which goes a long way! They also offer kenneling, grooming and training services. So keep it local :) read more

My daughter has been asking me to take her to Dogtown for weeks. She's been wanting to adopt a pet and I've been skeptical, but considered it. So we came into Dogtown today so she could meet the dogs and choose one. When we approached, there was no sign on the door that the dogs were just walking around the store. So we ended up letting a few in the corridor on accident, to which we got in trouble for immediately. After she pet the dogs in the front we wandered to the back where we could see the dogs for adoption were. There were two girls in the area already so we waited until it cleared out. Then I picked my daughter up (she's 4) and she asked the woman if she could come in to see the dogs. Her response was "no". She didn't give us any reason as to why. I had to ask her about 4 more questions before she told me children weren't allowed back there. I said OK and turned around to walk out. She called after me and asked me if we were looking to adopt, I said yes and she said she would bring a dog out if she was interested in it but I said no. I wanted my daughter to have a chance to interact with all of the dogs so she could decide which one she wanted. The woman was extremely rude!!! To boot, when I left, customers approached me and asked me if I thought the lady was rude too. I was happy to know I wasn't the only one who left with a sour taste. My advice: treat your customers better. We will never visit a Dogtown again, and we will adopt our new pet from any place other than Dogtown read more

We take our Luna here and she loves it. The staff seem to take really good care of the dogs. All dogs must go through an 'interview' before you can have your dog stay/play at dogtown. Jen and the other staff are very friendly! I'm surprised there aren't more reviews, since there seem to be a lot of dogs there when we go.. read more

The staff is rude. The owner Jen was a nightmare to work with and never apologized for issues. I would not recommend going here based off of Custimer Service alone. read more

My boyfriend and I came here to get all of the basics for our new puppy. They had everything we needed from crates to travel items to toys. Dog Town has the best selection of food and treats that are all natural and grain free in multiple sizes and every flavor you could want. We were able to get some great puppy toys and toys for our little guy to grow into as well as grooming supplies, leashes, harnesses, and just about every puppy accessory you can dream up! The staff was knowledgeable and incredibly helpful and gave us great recommendations and even helped us load up our truck when we were done! I will absolutely be returning for all of our future needs! 10/10!! read more