I love smoothies & açaí bowls, but I'll be honest. I have been sooo disappointed with the Playa Bowls stores in MA. They used to be really good; fresh ingredients, nice + friendly service, & quick w/ making orders. Nowadays, this couldn't be farther from the truth for a couple of the locations I've been to this past year.
Service has been on a decline. Not even just here, but I will say I was hoping this one would be different from my local one + others in the city.
Service: no one greets you. I was standing w/ my friend waiting to order for 5 min (I did time this btw since we were waiting for our food to be ready next door). There was no one else but us in line to order also.
One of the staff was standing there the entire time in front of the register, however, she prioritized having her conversation w/ her coworker.
Once she was ready to take my order, there was again no greeting. Only a "What you want?"
So, already kind of getting annoyed but we wanted to still try some smoothies.
We got the tidal wave smoothie 16oz & the golden cloud smoothie 16oz.
Both come with vanilla protein (30g in golden cloud & 31g in tidal wave).
I love me a blue spirulina smoothie, so the tidal wave smoothie was right up my alley. It's not bad. Not too sweet but not the best ive had.
The golden cloud smoothie was a bit sweeter but still liked that it wasn't overly sweet.
The drinks ended up taking another 10-15 min to be ready, which I feel is criminal for a smoothie lol.
So overall, the staff was meh... not the nicest imo. Felt like we were interrupting and they were annoyed with us coming in to order.
Liked the drinks, did not like the "service".
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