I live two minutes away and this the closest DSG store to me…read more I have to agree with the previous Yelpers and their reviews that customer service here is not the greatest. I've been coming here since this location opened years & years ago and this past year or so... service has changed. The staff isn't as friendly, they seem annoyed when you ask for help and when you do need assistance, *most* of them are no where to be seen. The selection also has gone downhill since they're always out of stock in certain sizes and I wait a couple weeks and still, no new inventory. The value is quite pricey for most things. I don't but certain brands from here since I know I can get the same thing at the outlets. I use to shop here more often but not as much now... it's just so different. Plenty of parking in the lot though so no issues there.

Purchased a thermos from the Carmel Mountain Ranch location yesterday and returned the next day…read moreafter trying it once with water because the design didn't work well for us. We requested an exchange, not a full refund without reason. Manager Barbara refused the return and was very rigid about the policy, despite the item being purchased less than 24 hours earlier. The interaction felt dismissive and not customer-friendly at all. Very disappointing experience compared to the level of service I expect from DICK'S Sporting Goods.

This is one of the smaller Big 5 stores in my experience. It is a bit tight to get around. Staff…read moreare very helpful with finding merchandise. And it's conveniently located in Mira Mesa.

This Store was much better when the other store manager was here. I came in trying to get a few…read moreitems and immediately was met by the store manager Alexa having a personal conversation on the phone behind the counter near the ammo. This lasted a few minutes until she went behind a door to continue her conversation for pretty much my entire time in store (over 40 minutes, and yes I could hear her laughing on the phone while I was walking out). There was only 2 other people in the store working, and maybe 3 other customers. The staff that were actually working were very helpful, and helped my wife find the shoe she was looking for. I wasen't going to write a review, but we came in on a separate visit trying to get a duffle, the Same Manager was actually on the sales floor (surprise) and we had asked her if she could bring us one down one so we could look at it. She was right next to them, and instead called a younger employee to grab it down with some big stick that was by the front door. Why were we made to wait??? Why couldn't you do it??? I've seen stores that were going out of business with more attentive management. I advise going to the other big 5's as this one has poor customer service starting from the top!

They may be understaffed but they didn't give me the time of day. Too busy to help. Not worth the…read morevisit unless you're shopping without needing assistance.

Wildly overpriced and not worth the stop. I didn't see a single legitimate deal here. They're…read moreasking $99 for a used Costco Wavestorm surfboard--literally the same price as a brand-new one. The gym equipment is just as bad: used kettlebells and barbells priced higher than brand-new options on Amazon. Also, half the store is hockey gear Seriously, who plays hockey in SD? If you're coming here hoping to score a deal, don't bother. You won't find it here. I drove 20 minutes on my lunch break to stop by, complete waste of time.

Best tennis shop and service in San Diego, period. Expert advice and experience, totally came…read morethrough and saved the day so our son could make his matches in time. Don't bother going anywhere else, Westwood is the place.

Unbelievably great experience purchasing a tennis racket here for my daughter!…read more I came back to Westwood after having a couple rackets restrung and buying a pair of court shoes there and signed up for the racket demo program. Andy guided us through a thorough and logical series of racket tryouts over several weeks, which culminated in my daughter selecting her racket. I was so impressed how he focused on her feedback and preferences, and that he never rushed us into a decision. Thanks Andy for the great service and advice!

I haven't been to REI in a while so I was unaware that they opened up a new building dedicated to…read moreaction sports only: biking, skiing, snowboarding, etc. It was a nice surprise to have more options and to have the extra space to roam around. Since REI is located in an industrial street, there are many parking spots available for this building and the main building. My husband and I took our snowboards to get waxed. This time around, we opted to pay for the hot wax as opposed to their free machine wax. The hot wax is usually $36 each but they were having a promo that it's half off until March. We went on a Saturday mid-afternoon and it took only about 20 minutes. I also wanted to buy some new boots and I put my name down on the sign up sheet on the clipboard. I was the next one in line and thought the wait wouldn't be too long but I still ended up waiting about 30 minutes to be seen. It seemed there was only one guy dedicated to the boot fitting area. After a while, I ended up approaching another worker and thankfully he said he was able to help me out. *Tip if you're going for boot fitting: put your name down on the list but also just ask anyone with a green vest to see if they can help you out so you don't end up unnecessarily waiting a while. I'd like to give Mike a huge shoutout for helping me find the right boots! He was so personable and he took the time to explain what I should feel. He suggested I put insoles in my boots because I have flatter feet and it made a whole difference, so I really appreciate that. Overall, we had a great experience and received wonderful customer experience between getting our boards waxed, fitting for my new boots, and checking out.

Shopping in San Diego, California…read more.. My cousins didn't have many shopping requests, but REI was one of them. We don't have REI in Hawaii, so I was game. REI stands for Recreation Equipment, Inc. Most of the merchandise seems to be geared towards camping, hiking, and other outdoor activities. I saw tents, sleeping bags, campfire cooking equipment, sunglasses, clothing, shoes, bags, first aid kits, and more! My cousin was so happy to find a pair of name brand flip flops for half off (around $50). My other cousin bought some dry-fit clothing. As long as they're happy, right? They are literally Happy Campers! =D

As softball parents, it's easy to get drawn in by coupons or the convenience of big-box stores…read more However, Charlie Rose's is hands down the best place to spend your money when it comes to supporting your daughter's softball needs. From their amazing selection of bats to the wide variety of pants and shirts -- and an absolutely outstanding selection of gloves -- they truly have it all. We brought in our daughter's catcher's mitt, which needed quite a bit of work to be game-ready, and they had it broken in and ready to go in just two weeks. Their prices are excellent, their commitment to the community is unmatched, and the customer service is second to none. If you're looking for a one-stop shop for all your softball needs, this is it.

As a baseball lover if I had to guess what heaven looks like.... It looks like Charlie Rose in the…read moresky. This place is absolutely the best place to go get all your glove needs met! As shown in the video the selection is outrageous haha. There's a glove for anyone and everyone. Prices range from beginner to expert. If the best gloves have good deals! Oh.... Did I say "glove needs met"? Well I meant ALL BASEBALL NEEDS MET!! This place is a ball players heaven! You looking for that one sliding mitt that one kid had? Charlie Rose has it! You looking for that clean looking glove that one short stop had on the other team? Charlie Rose has it! You looking for a glove no one has seen before? Charlie Rose has it!! Lookin for the new bat you can't find? Charlie Rose has it!!!!!! Chances are if you know baseball, you already know about Charlie Rose. If you like baseball and didn't know about it, well.... You're welcome for changing your life!

Great service, great value! Big selection. I always find…read moresomething at Big 5. I love their store and their people are very helpful.

Bought a pair of new goggles to open at the pool and see they're completely scratched up. Don't…read moresell used crap Big 5

Service: you walk in and people are readily available to ask what you might need help with. They're…read morenot pushing a membership, such as road runner, but are purely asking what you might be interested in. They do offer foot measurements and have you walk on a device that measures where your foot has the most pressure during steps, which I thought was really cool. They also send you the report automatically and don't try to upsell you on insoles (sorry road runner). Selection: they have a pretty large collection of shoes! If they don't have the color you want, they are more than happy to order it in for you. Value: what sold me was that they are selling you the shoe for the same if not near the same price as what it would cost online. But without the forced membership and shipping fee. I'll whole heartedly recommend this store to anyone interested in running!

What an incredible experience! I walked in not knowing what…read moreto expect and was immediately greeted by a friendly, knowledgeable associate. I wish I remembered her name because she was so great! She offered to scan my foot (which I thought might be a gimmick) but it turned out to be surprisingly informative. Using the scan results, she brought out three shoe options and carefully observed my stride as I tried each one. Together we narrowed it down to the perfect pair based on both her observations and my comfort. I hadn't planned on buying new shoes today, but there was zero pressure. Her expertise and the thoughtful process made me feel completely confident in my choice, and I left with a new pair of running shoes. Thank you!

I stopped Big 5 for a pair of Sketchers for walking. I was greeted when I walked in and asked if I…read moreneeded help. I readily found the Sketcher on the wall and tried out three different pairs. All the while, the employee helping me was patient and informative. I found my perfect pair of walking shoes and headed for the register. The young lady at the register was friendly enough and rang me up. The store was well stocks, clean, and organized. They offer plenty of parking.

I was looking for a counter and I found it in a section that made the most sense., although the…read moreclerk wasn't sure where to find it. Overall, I got what I needed and the store was relatively stocked.

This place is my go-to for tennis…read more Very knowledgable, patient and friendly. They also offer an amazing free tennis demo racket service which is invaluable when buying a new tennis racket.

We live in Culver City (LA County) but my son and I LOVE stopping here (when visiting relatives)…read more to look through their tennis rackets, new and used. They have great selections of used rackets. Anna is very knowledgeable with her products: tennis rackets, strings, grips and etc. Their hours are limited on Saturdays but very worth visiting.