This is a small family car dealership that is a rose among the thorns that Casper has had as used car dealers. Their inventory was small and their staffing was not the usual on-commission pushers that we all fear. When we got there there was only their mechanic, who was working on a Subaru. I asked him about its price. He answered that they wouldn't know until he got everything working properly. The test drive wasn't chaperoned by dealers and the agreed price (for another Subaru) was "out the door" with none of the usual paperwork charge add-ons. A real pleasant change for this 65 year old Casper native who remembers the old Chrysler dealership and their "Wyoming market" pricing...above MSRP! read more
Had an 11 am appointment to look at a vehicle. Drove 80 miles, got there and no one was there. So I called and Matt answered his cell phone to tell me that it "SOLD this morning". Couldn't even call to tell me. Bad customer service! Platte River Auto is a scam! read more