The ladies here are quite possibly the rudest set of 20 something year olds I have encountered in a long time. No wonder they work at Plato's Closet. By the way, if you're going to deny clothes for "being out of style" maybe you should.. I don't know.. wear clothes that don't make you look homeless and are IN STYLE? read more

During my recent visit to Plato's Closet on the North Side, I drove an hour to get there. While browsing near the front, I observed Charlotte opening a bag, glancing inside without touching any items, and reacting with a look of disgust followed by laughter. This was horrifying to witness, and then I realized she was looking at my barely worn name brand clothes. She then deemed my clothes as 'out of style' without thoroughly examining them. This behavior is unacceptable and lacks professionalism. It is important for staff like Charlotte to exhibit tact, respect, and class when interacting with customers. Regardless of how many clothes were accepted, I had planned on buying every single prom dress and prom shoe from Plato's for a non-profit organization. Big Mistake! I will never return. Re: Beth R. Business Owner Hi Melissa - after reviewing footage I was able to review your buy and how it was processed. I didn't see any unusual faces or laughter but I did see the buy was not processed per policy. I can assure you that we will be sure that staff member is reprimanded. Re: Bold Face Lie! This statement is completely false. I am certain of what I witnessed. It happened just before she began eating a cupcake. It's possible that your camera angle may have only captured the back of her head. However, from my vantage point, the scene was exactly as I described in my review. The lovely girl who assisted me at check-out and the girl who checked me in were both very kind. Moreover, other reviews support and validate my own observations. read more

I come in to drop off clothes & no greeting or how are you or hello, just "put your bag on the counter" every time I drop off clothes they have a horrible attitude never reach back out to where you have to show up or just aren't friendly, so I went out of my way to say how are you since these employees can't greet there customers :) read more

Yes, highly recommend you stop in! Store is very organized, clean, & sizes are conveniently posted. Solid prices & great selection. I'm looking forward to returning to Spokane & stopping by. read more

Miriam and Aaliyah were very friendly. My girls found a lot of items for back to school. Prices were good. read more

Plato's Closet - Spokane - Good haul! - Accessories Near Me - Spokane, Washington

We found so many great clothing items there at amazing prices! Especially the clearance rows! The staff are great too. I like their points reward system too. I even found stuff there for my eight year old! Like the adult women's extra small Lululemon clothes fit her My son loves the hat he found. I got a cute tennis skirt! I haven't tried selling any clothes to them. I know some people are not happy about how little they get paid for them. But I think that's dumb to complain. If you want more for your used clothes, sell them online yourself. Right now their clearance is at 90% off and there's some funky stuff in there. Super fun to checkout. read more

My friend and I went to Plato's closet today and we had a very great experience. the workers there were so nice and helpful. The worker who checked us out (collin) was so nice and was having a conversation with us as we were checking out and which was lovely. His energy was so positive and it really made my day. read more

On Saturday, March 9th, I came into Plato's to look for some Nike shoes. The positives: it's a very fun place to shop, upbeat environment, with friendly salespeople and fun music. Even though I'm in my early 40s when I come into the store I feel like a teenager again! I can usually find great brands here and save a lot of money. The negatives (this shopping experience): I had difficulty finding my size in shoes, as the shoes are arranged above the clothing racks, and the athletic shoes are intermixed with the dress shoes, so you have to really go through everything to see the entire selection. Also, the aisles are very narrow and it's difficult to walk past other shoppers without bumping into them, especially today, as it was pretty crowded. Overall, I had a good shopping experience, and will continue to shop at Platos to save money on brands that I love! read more

***READ ME** (edit) - the girl who checked me out was very polite and was nice, but i did specify ask her if they wouldve called me the next day if they noticed the mistake and she said no. If anything double check what you bring in and take out because clearly they do neither. I took multiple name brand items to this location and when i picked my stuff up they and said they "couldnt take anthing" and to "try and bring it back when they are taking more stuff" WELL- When i got home i went through my stuff and they literally STOLE more than half of my clothes which included North Face, Patagonia, Lululemon, Calvin Klein, NHL merch.. ETC. When i called to ask them where all my stuff was they said "I guess you can come in and we can pay you out for the 22(!!!) items they took" I will never be coming back they have zero customer service and ended up blaming the new girls that clearly need to be trained better. I asked if they wouldve even called me if they actually noticed a mistake and they said no (: literally dont go here and just go to hut 8 and dont get stolen from!!! read more

I used to enjoy shopping here, but today left me feeling rather annoyed. I've sold here a few times, so I know they are selective. I get that they can't take everything people bring in. That is understandable, but when the staff is pretentious, and reacts negatively to sorting the through people's items... this is behavior that should be kept in the little storage they have left in their brains, and kept to themselves. Perhaps if they find it fun they can chit chat about how awful they think people's items are after the store is closed for the night. Save the judgmental looks for later. Yeah...Of course, if I adored the clothes I brought in I would have kept them myself. I'd be surprised if everyone that brings clothes here really wants to keep them, but needs the $3 or 4 dollars they might get per item. The other funny thing about all of this is... you would think they'd have better clothes to choose from if they picked such new, high quality items. But I'm lucky if I find one pre worn thing that I like, that still looks good. They check the tags to see if the items were made in the last few years. I wonder if that rule would apply if they got vintage items. Also... if you are warm hearted and have pets that you love, triple wash your stuff, and lint roll it all before you bring it in. Lesson learned. read more

Horrible service. Never will use this place again. I had three bags of expensive formal dresses. I would rather donate than experience that shit show again. read more

Girls are extremely rude :) Ladies just go to hut 8 in the valley if you want to sell your clothes. Not only will they be nice to you, but they won't make you wait 3 hrs for them to go through your clothes & ultimately not take anything bc it's "not in style". read more

Great selection, the store was clean, and Aaliyah was amazing! I love this place, I come here all the time!

Great service and helpful people I love this business so much, they always have great low prices and friendly faces!

Kennedy was a huge help at Plato's, I kept coming back to try things on and not just a few things, big handfuls. She was super nice, and quick to help me and anyone else looking for a changing room, thank you Kennedy! read more

unfortunately this is definitely the environment this store is cause the last 3 times I have been in the store the ladies working up front are very in their own worlds, they have only greeted me 2/3 times I have been in the past couple months and when I'm ready to check out they act inconvenienced they have to ring me out so much they won't even stop their side conversations, ask you how your day is. NOTHING! I will no longer be giving my time it money to this place anymore due to how rude the staff has been to me recently read more

I have sold here many times but, I had gone in here the other day and brought 4 bags of clothes. I waited 2 hours to make sure there was enough time for them to go through and when I get there the bags weren't even moved from where I put them and they said they couldn't buy anything because they were covered in cobwebs and gross when all of the clothes I had brought in were clean clothes and the bags I brought weren't even opened by them at all. Very disappointing experience with the staff. read more

Today I took in about 50 pieces of clothing, all in great condition that I had bought within the last year some even name brand and they only took 1 item. The item they took was an item I had purchased from goodwill. DON'T WASTE YOUR TIME BRINGING CLOTHES IN. After looking around at the items they had and telling me my items were out of style was ridiculous. How can a pair of brand new leggings be out of Style? Or a brand new pair of silver jeans be out of style? Won't be back and I don't recommend anyone bring clothes to there. Very disappointed in this Spokane Plato's Closet. read more

The lady at the drop off bag area was VERY rude and OBVIOUSLY had no experience in costumer service. The same lady was there when we came to pick up our clothes that we dropped off, I said I'm here to pick up my bag that I dropped off and she gave us a look that she had no idea what we were talking about and stared at us with a dirty look on her face. Then VERY RUDLY said oh your drop off bad with a smug look on her face. I WILL NEVER COME BACK HERE AGAIN especially when they won't take my designer clothing like COME ON! read more

Misleading information regarding 70% discounts only applies to clearance items instead of everything. Disappointed after traveling 2 hours. read more

IZZY AT N DIVISION PLATOS IS INCREDIBLE! She is so kind, caring and patient! I always bring my designer clothes and bags to her when I'm ready for a change, she is fair and honest and helpful! Shop with her! Sell with her! For real, you'll be glad you did! read more

This visit was driven by my 16-year old, and I almost wish I didn't let her talk me into going, lol. I thought the whole concept was pretty neat, but she went absolutely bonkers in here. Granted, our experience was as consumers, and not trying to sell them anything. My husband and I read some of the bad reviews for here, and he mentioned he would have had the same experience if he went to a pawn shop and tried to sell one of his expensive guitars. Businesses like this can be ruthless in that way. But for some mother daughter shopping, it was cool. read more

What you're looking for, logically organized and affordable (vs new pricing). Helpful college-age staff, good music, great selection. Love

I don't even know where to start. The racks are at such a weird level I'm either crouched on the floor or reaching up super high. Racks are so over-crowded with merchandise it's soooo overwhelming. They wouldn't take a lot of my clothes, when other places would. They did offer me $20 for a brand new pair of $90 Bearpaw boots that still had the box and tags attached? The buying process just seems like whatever the employees are in the mood for that day. And then I'll see stretched out, holy, stained clothes on the racks?!? Get real. read more

First of all never felt this poorly treated or disrespected in a clothing store before. Employees are extremely rude and literally couldn't give less of a shit about customers or being pleasant. My sister and I have given it a try a few times to get some money for our clothes. They want the oldest most wash worn clothes we bring in. I brought in my Birkenstock's (which are around $100) and they wanted $5 for them! I don't recommend this place at all it's a huge let down everytime and the employees have the IQ of a mcchicken:( read more

They gave me $30 and kept all my best clothes. I was pretty insulted. Thoroughly insulted. They were all basically brand new, but I got to keep the coach bag:) they basically prey on poor people who have to sell their clothes. I pretty much have them figured out. They probably made $100 off me. read more

Had the sweetest worker, kina help me out with getting a few things. She was the absolute sweetest! Was genuinely interested in our conversation, and was super nice! Give her a raise!! LOL! Also picked up a ton of cute clothes and shoes for a great price! Super organized and good music playing! read more

Love, love this place. I come in with my 2 girls and we anyways find awesome deals! The staff is always friendly and helps us with any questions we have. We will definitely be stopping by again soon! read more

Checking out the great clearance sell and Vs Pink. Great prices, friendly staff. Open 7 days a week makes convenience as well.

I am in utter disbelief of the fact that this place is still in business. I swear the employees have no idea what they're doing when deciding which items they'll buy from me. Once I fooled them into buying my cheap-ass shirt from Walmart as well as my Nike Pro spandex that were see-through, worn out, ripping, and had thread poking out everywhere. But then when I bring in something that is name-brand, in style, and in good condition, they say, "it's just not in style" even though they have a whole ass rack of shirts from Aeropostale from 2012 or Miss Me jeans with broken zippers and shit read more

The customer service is um, curt. I walked in, obviously there to try to consign, and no one greeted me or told me they'd see me in a moment. I think I stood around for 5-10 minutes before I had a window of time and spoke to one of the employees. I filled out all the paperwork, shopped around for 25+ minutes before I was told (by a rather older female employee) that my clothes were basically not young enough. They were brand new, brands like Forever 21 and Bebe were in that bag. But whatever. I think it would save a lot of time if they went through your stuff first and told you if they accepted anything before you filled anything out. They have a lot of stuff in there, don't get me wrong. I'm sure if you took the time you could find decent things. But some pieces in there just look ancient and WORN. It boggles my mind how that kind of crap gets through and other stuff gets turned away. read more

People are extremely rude I don't know how this business is still running. They offered me 13$ for a pair of Lululemon shorts, a Victoria's Secret run top, and a new pair of gap jeans. I told the lady "heck no" and she gave me a death glare. I will never step foot in here again. They would have resold my clothes for a pretty penny. I encourage others to not donate clothes for them so that they can turn around and sell it for way more. The selection of clothes in the athletic section were mostly cheap brands way overpriced. When I go to a consignment store I want designer brands and not brands you get at walmart or other cheap places. I had a few items to try on and when the lady glared and acted like I didn't exist, I put them down and walked out. I mean what business hires people who treat their paying customers like garbage? read more

Plato's Closet is a great used-clothing shop that features trendier, name-brand items. They do a decent job of only selling clothes that have been well cared for in their previous life. Plus, they have GREAT sales. This is the place to go for jeans, tops and bags. They also almost always have a pair of shoes that I can't leave the store without purchasing. read more

Went to this store today it had a fabulous selection. I found allot of stuff for my teen sons and daughter. Sadly I went up to pay and there debit card machine wasn't working and I did not have cash on me so I did not purchase any itemns . And also 0 people were wearing mask and none of the staff ... Maybe one day all go back but will see.. read more

Came in for the first time today and fell in love! All of the clothes are in amazing condition at a fraction of the cost of mall prices. Walked out with a haul of clothes at a steal. Not to mention the staff was SO friendly and helpful! I will definitely be back. I went in again (already lol) and I just wanted to mention that Emily, Sophie & Jay were all so awesome & helpful. The gift card machine wasn't working right when I was trying to purchase one and they were so patient and helped get it fixed right away for me. They were all so sweet too! Outstanding customer service from these ladies! The manager (didn't get her name) was also super sweet. She helped me pick out the cutest lulu lemon jacket and kept checking in with me to make sure I was finding everything alright. I LOVE PLATOS! read more

Found super cute clothes for a great deal!(: Got a cute cardigan for the fall time and a pair of bf jeans from pacsun for a deal!! The staff was super nice and helpful and made the process a breeze. read more

The gals here have always been so nice and helpful when we have come in. Great deals and they do military discount!!! They rock!!!

Another one of those places where if you are selling name brand items that are in like new condition you should receive proper compensation for it. I may sound like a snob but when I bring in an almost brand new pair of Rock Revivals that don't fit because I'm a mom now and you offer me $17 cash and $20 in store credit, I'm probably gunna be offended. But man are the clothes way less expensive here than anywhere else. I like name brand but I like saving my money too. Win, win, lose situation? read more

Friendly place and nice clothes! Staff is welcoming and always honest when it comes to buying clothes. Prices are awesome! read more

Very DISPLEASED about the short girl who works in here.....if you're going to work in customer service then at least act like you like to be there!!! I HAVE NEVER been treated so rudely by anyone in this store until today!! I brought in a pair of shoes to be sold n am purchasing more and she acted like she was PUT OUT to take them, informing me of there pricing policy in what might have been the snottiest voice I have heard in a while (I work a drive through ) then walked off midway through and another gal finished it. After 15 minutes of looking around and gathering our purchases we went to the counter. I then asked about my item to be put against my order and the same girl IN THE SAME SNOTTY VOICE SAYS I'm on 18 and that's 26". I guess I have a different perspective on customer service and that you deal with the people in store in front of you at the time with 1 item and not the people who are not in the store who are coming back.‍ read more