Staff were decent enough but no real customer service. More friendly with each other than the costumers. They had some decent items and at very good prices, but the ones I wanted had stains. There were also several items that smelled absolutely foul. Literally like out of a dumpster. At some point I looked at my hands and they were visibly dirty and black. I asked for the clothes I brought in to be returned to me when I saw a "make America great again" shirt on one of the end racks. Seemed like it was even on display. Very disappointing. The lady apologized and I kindly left. read more

Clothes are good the staff isn't. I'm younger and the staff is about my age and my lord are they immature. They think they have this cool job so they act snobby to anyone that looks their way. Do better you ain't cool. read more

this most definitely the worst plato's here. they don't buy any of your name brand stuff, while what they're selling is 10x uglier. they were gossiping the whole time instead of looking through my things. 100% will not come back. read more

I find the best clothes for my teenager here and save a ton of money. Love looking for myself too! read more

Plato's Closet - Athletic clothes for my daughter! - Used, Vintage & Consignment Near Me - Salem, Oregon

Too busy gossiping to actually consider taking anythi They have worse products on their shelves that they're proud to be selling and when they get good stuff, they just don't consider it at all. read more

We've frequented multiple Plato's Closet stores (Eugene was the absolute best before closing, can't wait for that reopening). The Salem site is by far the worst place to sell and shop. You can enter any time any day and the employees will be rude, act as if they are bothered by being there, throw your bags and stuff around, and if you try selling, they will pick through name brand items with tags, toss it aside and give you the least amount of money on 1-2 items. I realize this seems like a bitter post because I didn't get a good deal but it's not, my daughter and I have gone into this store multiple times, gotten the same crappy service, gone to another site, had wonderful service and great prices. At this point it's a game, we just keep trying this place to re-confirm it's horrible and other stores will give you way more money for your stuff, actually accept your clothes, and have much better selections if you are buying. read more

TL;DR - unpleasant shopping experience. unprofessional workers. dirty clothes Somehow the music in this store is ALWAYS distracting and terrible. usually it's just obnoxious loud country music that's not my taste. But last time I was in, it was VERY explicit, and it wasn't just one song. It was all of them. for 30 minutes. It was loud, and highly inappropriate for children. Background music can be pleasant in shops and cafes, but WOW this was just another level. The kids who work here are often having conversations and ignoring customers. The clothes can sometimes have a smell and set off my allergies (presumably unwashed clothes from cat owners) this is the worst resale shop read more

Bad customer service. Walked in with a bin of clothes and they did not say anything. I was there waiting for them to say something and they all just stood there talking to each other at the counter. Like are you working or just socializing. Other people were there too and no acknowledgement. read more

If you think of going there to drop off some clothes and get money it's a waste of time. First of all they almost never buy anything. Another thing is that if they do, they take the good clothing away and they give you 2 or 3 dollars when you could of sold it in another place for more. So in my experience I DO NOT RECOMMEND IT BECAUSE.... I had a lot of stuff like Zara, American eagle, Calvin Klein and they dint want it. They only wanted like 6 thing for 19.50$$ and the brands were American eagle and all the good brands I accepted but I should of never because now I see that you can sell them online for better prices instead of 2or 3$ dollars. It's a waist of time and money!! read more

This is the worst platos closet location I have ever been to. Went in earlier today and It's a hot mess, nothing is organized and the inventory is junk...I could find better quality at the Salvation Army across the street. The manager of this location either needs to be replaced or re trained. And they're still not enforcing the mask requirement. read more

Misleading price tags. I went to checkout with a backpack that already had red paint marks on the bottom and asked if they would discount it because of that, the price tag I saw said $20 but the girl who checked me out said it was $60. I told her the tag I saw said twenty and she flipped the tag, the other side said $40. She said $20+$40 is the total cost. Seemed pretty shady and misleading. I did not end up buying it read more

PLEASE for the love of god fire your younger staff. Im seriously thinking of going to corporate. This store is full of stuck up high schoolers who don't have good customer service. They also never take any of your nice clothes? But can take nasty old shoes & put them up for sale but can't take my hardly worn adidas? I can go to funky monkey & get more money for my NICE clothes. Their store is full to the brim with clothes & always disorganized. They tell you their buying needs but when you bring in what they're asking for they don't take any of it. This store used to be so much better. They need new management. SICK of it. read more

Came in here with my mom and bestfriend today to find something to go with my Halloween costume , we weren't greeted when we walked in and as we looked around my friend had to use the restroom when we asked we were rudely told NO and then when my mother asked again just to clarify cause we WERE purchasing items the scoffed at her and again rudely said no . When we went up to check out they didn't say a word to us . We all felt like we were walking into a bunch of mean girls in highschool these employees need to grow up and be better trained in how to provide proper customer service . This was the worst experience I have had with them so far and me and my family will not be returning . read more

went in today and the only thing that someone said to me was as i walked out the door. every time i go into this plato's i feel unwanted and irritating, the people who work at this establishment have always had terrible customer service skills and in the two years i've been in Salem it hasn't gotten any better. Do better. read more

This is NOT a nice Plato's and it has some off the worst, dirtiest selection of items. We have brought them beautiful items and they always reject our stuff. We bring them urban outfitters, northface and other high end brands. We present our items in a clean state and its folded very nicely- it's given back to us in a mess and its obvious most of the stuff was not even gone through. Why waste my time like this? I would much rather donate to those in need than sell my items for 2 bucks an item. they took 4 urban items and offered us 11 dollars. GIVE TO THOSE IN NEED INSTEAD!! Maybe an ok to shop at another location ( Beaverton has much nicer, cleaner items) The staff here is unprofessional as well. read more

Mean girl vibes from employees lmao. Was a very interesting energy they gave off but oh well. Thought I was tripping until I read other reviews and nope very much correct read more

I would give them 0 stars if I could. I have nothing positive to share. Getting someone to help you is difficult and apparently worn quality shoes are unacceptable, as are unworn shoes purchased from Nordstrom's. ??? read more

OH EM GEEE! love it here, all the employees are so nice and respectful, they are always so helpful! no cap! on a serious note the clothes here are okay but every once in awhile you find a gem read more

Staff was super friendly! The clothes were good quality and super cheap which was perfect for my big family!

I'm not sure what it is about me, but they never take anything I bring in - even the brands they say they want. I'm not sure they even looked at what I brought in yesterday. Their excuses range from overstocked inventory (although they gave over $100 to the person before me), too worn (although I've seen clothes there with stains and sweaters with holes), and not in style (although I brought name-brand, in-style clothes). I get that I'm not their age, but I've also seen them take items from women my age or older, although they seemed to know them personally. So, I can only assume that they are discriminating against my age. I always bought something when I was there because I feel it's the right thing to do. I will not be going back. read more

I brought quite a few winter items into Plato's Closet recently and Yulissa was helping me, she was very sweet and was really fast and efficient going through my items. Great experience once again read more

The whole process makes no sense. The few times I've been in I have dropped off clothes and shopped. The selection is meh, but the customer service is continuously terrible. When you walk in to drop off clothes, no greetings or anything, they simply hand you a slip of paper. You fill it out with name and number some basic details. Pretty self explanatory but, not hard to throw a hello and explain the process. After you finish filling out the slip, they give you an estimated time on how long it will take to price your clothes, and say they will call you when the process is over. They don't, , they will let you wait and wait, until you approach the workers. So what is the point of giving my name and number on the slip?! Maybe I'm catching them on all the bad days but this has been my experience. For the most part I find the convenience of donating to goodwill much more worth it. And the payout isn't worth the hours you may wait. read more

The clothes and shoes are unorganized and dirty. The teenagers who run the store are rude and are unhelpful, and are just there for the paycheck. they put back all the clothes I wanted to try on, when I specifically asked them if I could put my clothes on there counter so they could watch it, and they agreed. Absolutely the worst store! Ruined my whole day!! read more

The workers here are very unprofessional and rude. The music they play is inappropriate. They will talk in front of you and not acknowledge you as a customer. Just very weird. Felt like I was in high school. Oh and the clothes are dirty and ruined. read more

Constantly disappointed. The last time I was here (9 months ago), most of your employees sat on the counter and ignored me as I came in. They were discussing the parties they had attended, who was most wasted, etc. Disgusting that this acceptable. Today I decided to give your store one more shot. Per Oregon mandate, masks are currently required for all people over 5 years old indoors. There's a green sign, hand-written, taped onto your window that says 'masks required' with a smiley face. Imagine my dismay when three of your employees on the floor were not wearing a mask. They did not ask customers to put on a mask when they entered. I kindly asked why you had a sign on the window saying masks required, why the employee checking me out was not wearing a mask. She stuttered and had absolutely no idea what to say to me. You need to train these people much better. You send mixed messages. Clearly nobody is taking the time to do a thorough check of items that you put on the floor. Several items had stains down the front. Shoe sizes are often wrong; a size 36 is not a women's size 8 folks. European sizing should be basic knowledge in a store such as this. Common basic skill required to work in the store should be looking at the size and putting it in the correct place on the rack. I saw so many XS and XL in the medium section, it was almost comical. Also, if something is tagged size large, but it's only 12 inches across chest, and made of wool, it's pretty clear somebody's run the item through the washing machine and dryer and it has shrunk. If it looks like a child's size, it should not be in the women's section. This was my last time here. I will never recommend Plato's closet in Salem Oregon again. Whomever is managing this place, you're doing a horrible job. read more

Rude employees & bad selection of clothing. The staff is passive aggressive and patronizing, would not sell or shop here again.

Half of the workers here do not wear masks even after the mask mandate was issued. There is literally a sign on their door that says "masks required" yet none of the workers are following the mandate. read more

Plato's Closet - Workers not following state mandate. - Used, Vintage & Consignment Near Me - Salem, Oregon

DO NOT shop here. This store used to be great until the old management left. The employees that work there now don't deserve to get a paycheck because they do nothing! They stand behind the counter and gossip to each other about how drunk they got at a party the night before. The employees don't greet you when you walk in the door but instead give you dirty looks and glare at you! If you try to sell clothes there, be prepared to stand at the counter for a long time because the employees will ignore you standing there. If you're lucky, they will bring you a slip of paper for you to fill out but they won't talk to you or give you any instructions on how to fill it out. Not to mention, they will take all of your best clothes and then try to offer you $2. I wouldn't be surprised if the employees that work there steal some of the nice clothes that people bring in. Go at your own risk read more

If you want to go here to buy 2nd hand items that's cool but to sell items here your looking to be disappointed. I tried to sell 3 pairs of Jordan 6 rings great condition and was offered $57 out of $510. I'm not that desperate, I'll just keep my shoes. read more

Rude employees!!! Seriously need to get them in line , I brought my daughter for her 16 birthday to get a some designer jeanS before heading to the mall , she got a couple pairs and getting home realizing one pair had pretty bad ware in the inner thigh area so the very next day returned with receipt in hand and we got a horrible attitude and argUed with saying that those were not their jeans from their store and now that we were returning them that they did not want to buy any of my daughters items even though they were name brand and in great condition , the lady basically kicked us out of the store and kind of made a scene in front of other customers!!!! NIce way to embarrass my kid !!!! Will never go back read more

Some of the staff are super nice some are quite the opposite. I've seen some interesting clothing on the racks such as the slippers in the photo below. It is what you expect from a platos closet young 1/2 judgy rude staff the other half still young but really nice and not as judgy read more

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Terrible customer service. It was my first time bringing clothes in there for them to buy and they just handed me a paper to fill out without any further information, then treated me like I was a child for not knowing what to do next. They never told me when my clothes were done being looked through (they're supposed to text you) so I ended up walking around the store for 40 minutes when it had only taken them a mere 10 to look through my stuff. Interactions with customers (not just myself) were very poor and the employees looked like they would rather be anywhere else than at work. Beaverton and Gresham's employees are much kinder to their customers. read more

Do not get me wrong, I LOVE second hand stores and thrift shopping. I have no problem wearing used or lightly worn clothing. However, the clothes that Plato's Closet sells is horrible... when I first started going a couple years ago I would occasionally find a few torn or dirty clothing. Now, I have to DIG to get remotely wearable clothes here. I do not understand the buying process here, as they try to sell these unwearable clothes but don't buy clothes I bring in with store tags or no wears. When they do buy them, is about a $2-5 offer, wether or not it's a name brand or good condition. I've called and asked what types of clothes they were looking for, brought in only those items, and they didn't want them. Even though they were stain free, not torn, and just washed- unlike the clothes in the store. Aside from the clothing, I've only ever had rude and snobby interactions with the employees. A few days ago, my boyfriend and I were there and one employee was stocking shelves and the other at the counter, and they were basically yelling across the store about how their manager needed to close the store for the Coronavirus because people and the store was nasty. Then they went on and on about a rude customer they'd had and my boyfriend made eye contact several times with me as if he couldn't believe the conversations that were happening. I hate to give this place two stars because I used to have better experiences and the manager is very kind, but this is simply no longer a place my friends or family enjoy going to. read more

I haven't been here in years and won't waste my time coming back. This place is gross. I have zero issues with consignment shops but the place is just dingy. As I was waiting for the girls to go through the clothes I had brought in to sell, I decided to shop around. So many items for sale were NOT name brands and many looked extremely worn down and not in good shape. I'm not sure how they accepted those clothes when they're so picky? I even came across clothing that had stains on them. In the 20 minutes I spent in there, only looking through items in my size, I found dirty clothing for sale. No thanks. Not only is this place gross with their clothing and cleanliness of the store, the employees are distasteful. I manage in retail and one of the last things a customer needs to hear is gossip about other employees. Super unprofessional and uncomfortable. Cool concept, but this location is seriously lacking. read more

I literally left the store crying lol. The staff is completely made up of stuck up teenage girls. Every time i go in there, i either get ignored, get dirty looks, or get bratty passive aggressive and snotty attitude. The clothes are almost always dirty and some smell really bad. They also don't value the clothes you try to sell them. I just tried to sell a brand new pair of vans color block and they told me they decided to take them but for $9. I instantly said that i would just keep them then, and literally as i was standing at the counter being checked out, she handed me the shoes back with an attitude. Then the near employee loudly yelled "did she seriously take the shoes back??" and the girl that was checking me out turned to her and was like "yeah. Apparently we weren't giving her enough money." LITERALLY RIGHT IN FRONT OF ME. The employees always make me feel pathetic and stupid. That was my last straw. Im never coming back. They used to be such a trendy place and now it's unfortunately full of high schoolers with entitled attitudes. read more

I'm so confused with this platos closet, all the shoes are dirty or grungy, but when you bring in brand new shoes they don't buy them? I brought in a brand new pair of pink pumas literally worn like twice and they didn't buy them? But the racks are filled with dirty old shoes that I would never dare put my foot in. They did 45$ worth of my clothing but I was surprised the pumas didn't get bought. I'm not sure how they do the selection process here but what I do know is I left the store feeling grossed out. Probably the worst platos in all of Oregon. The staff was awkward and seemed like they were judging me based off my clothing but literally all my clothes are nicer and in better condition the all the clothes on the racks sooo.... ? Won't be returning to this location maybe management needs to step it up here. read more

I've gone to all the Plato's around and this was by far the worst one, they girls there don't even notice you when you walk in and literally give dirty looks at you the entire time you are there. Went to check out and I was just standing there until one of them noticed because they were too busy on their phones talking about people and even after they were checking me out she didn't say hi or sorry instead she kept talking to the coworker next to her and only talked to me to say the total. On top of that I was looking through the tops and one of the employees needed to put a shirt on the rack and instead of saying sorry I'm going to push this back a little she just slaps the clothes back onto the shirt I was looking at and didn't even say sorry or acknowledge the fact that that was rude as fuck lol. I'm never going again they should Deadass reevaluate their employees here. I NEVER do reviews because I don't want to be a Karen but it was so bad I couldn't help but to be so annoyed. read more

Okay I used to work at this location about 4 years ago when the owners and management actually trained people, let's just say that has changed. Walking in you are not greeted, not smiled at, nothing. If you are selling they will ignore you until you wait at the counter and ultimately have to say "excuse me, I'd like to sell", to which you will also receive no response but instead just handed the selling sheet. Aside from the HORRIBLE lacking customer service I experienced, their buying is all over the place. They will tell you they don't take SheIn while the floor has SheIn all over the place. When I asked super nicely and just out of curiosity why they didn't take my brand new with tags sandals, the girl at the counter just said "idk I didn't do the buy", so I said "okay should I bring them back in a few months?" She just looked at me, literal SILENCE I was stunned lol. I used to successfully sell here all the time and I don't think I'll be returning again, seriously terrible employees, need to be retrained or fired - seriously. read more

Always rude they act like there better than anyone who is trying to sell clothes. Even is the clothes have tags still on them or there brandnew name brand clothes in season they wont take them. I seen a lady come in before me they bought all her clothes some had small holes i could see from behind and then they get to my clothes no holes or rips brand names some had tags and i got not a single 1.00 I wont even go in there to shop anymore i seen some clothes that are trashed on the racks as well. read more

Rude employees, I came to check out the reviews first before writing my own but seems like most can agree with me. The only thing holding me back from coming here are the employees. They make it so uncomfortable and it feels like I'm being judged the whole time or I'm not welcomed. If I do ever purchase anything the only thing employees ever say to me is my total. They all seem to be friends and must only hire people they know so I'd say get rid of them all and start fresh cause yikes! Also sold some stuff and the clothes they gave back to me was mixed in with stuff that wasn't mine. Can't even do what the store is all about.. read more