We took our Ascent in for repair to our door that had been hit while in a parking lot. We dropped…read moreoff the vehicle while we were away and when we returned to pick it up we couldn't have been happier. The repaired door was like brand new and they also cleaned the interior of our car. It was an excellent surprise. We have raved to our family and friends about our experience with Bourne's and will highly recommend to anyone needing repairs to their car.

We brought car in for window mechanical Issue but was given three issues and a huge bill, despite…read moreonly wanting that one issue done Return calls very slow and needed to call several times to get info needed Important issue noted but did not ask for assessment at that time, looking to charge for unneeded services Service department needs better communication skills

The team at Silko Volkswagen absolutely rocks. A special shout-out to Delos, who helped me find a…read morenew car and was extremely helpful throughout the full process. The rest of the team at Silko was extremely friendly and welcoming. We were always taken care of from the first visit, to signing paperwork, to getting the car off the lot. I would recommend this dealership to first-time buyers and seasoned car purchasers.

Nice people low pressure to buy a car. Probably the worst prep I've seen in delivery of a used car…read more My son purchased a 2023 Tiguan. I had to ask numerous times for them to touch up one of the black wheels that had curb rash. There are paint chips everywhere in the car, which would've been simple touchups in their prep for delivery and not require me to buy touchup paint to do it myself. I didn't notice during the test drive since my son drove the car, but there was a significant crack in the upholstery on the driver seat again no effort to fix it even after I brought it up. During the negotiation process they were not open with the math on how they arrived at their pricing, which I found very unusual. I had never experienced that at a car dealership before. Generally you are presented with the worksheet as to how they arrived at the final pricing but not here. At the end of the day my son did get his car. It's a great car. Just need a little work on the details.

Professional, friendly and reasonably priced. They didn't upsell services that weren't needed,…read moreunlike other shops.

I thought this was a great place until I brought my truck a second time. This time to have the…read morefront shock absorbers replaced. I already got the shocks from a friend that works at a dealership in Quincy. When I made the appointment the owner informed me he didn't really want to install other peoples supplies and preferred to supply and install his own equipment, which is fair. He told me he would do it this time only, I said great and if there was anything else that needed to be done just go ahead and do it. He call when the truck was ready, I went and paid my bill not paying much attention to it. (Extra needed work was done) When I got in my truck I noticed my shocks were still in the box not used on the back seat. When I asked about it, he claimed he wasn't there and someone else did the work. He didn't even offer to try and make it right, so much for customer service. I will never go back. There are no degrees of honesty. Thanks for reading.

Recently bought my s3 from here they made everything so easy and really hooked me up I have…read morepersonally never heard of a car deal going so quickly and smoothly and I was in and out with my new car in under an hour! I highly recommend this place

purchased the car two months ago paid all the fees and taxes and they have not register or paid the…read moresales tax to com of ma and refuse to register the car with m,r v. DOnot deal with avon under any conditions very unprofessional and seedy operation

Can't say enough about this place. My salesperson ZRuss Shomaker was professional, listened to what…read moreI wanted and found a truck at another dealer. No B.S. like at other dealers service dept has been great never an issue have gone out of their way to find an opening before I went on vacation i give them 5 stars!!

I purchased a roughly $70,000 SUV from Copeland Chevrolet on May 6th. The sales process with Gil,…read moreSteve, and the finance department was excellent. Unfortunately, my experience with the service department has been the complete opposite. Shortly after leaving the dealership, I discovered Super Cruise did not work. After several conversations with OnStar, they told me they could not communicate with the vehicle or locate it through GPS and believed a module needed to be updated or replaced. I explained this to my service advisor, Derek, but was assured OnStar was wrong and that the problem was the clock spring. After waiting for the part and having the clock spring replaced, Super Cruise still did not work. I was then told it needed the module OnStar originally suspected. After the clock spring repair, a clicking noise developed in the steering wheel that had never existed before. Prior to this, the vehicle drove beautifully. The module was eventually replaced and Super Cruise worked, but a dashboard rattle appeared afterward. When the dealership attempted to fix the rattle, the connector on the newly installed module was broken, causing Super Cruise to stop working again and requiring yet another module. Meanwhile, the steering issue continued and the vehicle began riding noticeably rougher. I repeatedly brought this up. Eventually, I was told the steering column needed to be replaced. That still wasn't the end of it. After additional visits, their "World Class Technician" determined there were further problems with the steering wheel and newly installed steering column. What started as a Super Cruise communication issue ultimately resulted in TWO steering columns, an intermediate steering shaft, a new steering wheel, multiple module repairs, a broken module connector, missing steering wheel trim pieces, and months of repeated dealership visits. All of this stemmed from an original clock spring diagnosis that did not fix the problem and appears to have been unnecessary. I understand that vehicles can have problems. What I cannot understand is how one repair can repeatedly lead to another problem, another damaged component, another part replacement, and another trip back to the dealership. To make matters worse, after finally bringing the vehicle to another dealership, I was informed that the alignment was extremely out of spec and had caused permanent tire damage I remained patient and respectful throughout this entire process. Not once did I receive a genuine apology. What should have been an exciting vehicle purchase turned into months of frustration, wasted time, incorrect diagnoses, repeated repairs, damaged or missing components, and very disappointing quality control. At some point you have to ask: how many times can a dealership drop the ball?

Colson Pierre at McGovern was excellent. Highly recommend looking for him. Very nice guy. Made the…read moreexperience so much better.

I'm giving the dealership two stars because they sold me a vehicle that had clear Carfax, but it…read morehad been in a collision. Since owning the vehicle I had been to the shop three times and warranty would not cover because a body shop covered up previous problems. The dealership did nothing to make it right. Doug was great in sales and I highly recommend him. Michael in finance also was great with communication during the cancellation of my warranty. I will say Douvante in sales was the least professional to deal with but I should have escalated the situation past him because he seemed a little clueless. I will not be going back to this dealership for anything but just want to give a warning to others when purchasing pre owned!

I've bought one SUV here, and the overall experience was just fine. I'm in and out under ninety…read moreminutes. No complaints. I had a car I was trading in, and the deal really worked out in my favor. Quick Lane service center is also top shelf too! Literally, quick service, no nonsense, and in and out. The thing is, I've seen folks just show up for an inspection sticker or oil change without a booking/reservation, and get shooed away because the place is booked and busy. Folks... if you book in advance it is easy peasy. Great service. Clean waiting area and bathroom. Plenty of coffee and water. Very nice and friendly staff. No negatives whatsoever. HWP 18NOV2025

Went in for an oil change. When did an oil change get to be over $100 for a basic f150. That aside…read more Pleasant and helpful. Took a bit longer than promised, but still ok. Although what seems like a minor error, might really expose a bit of a scam. I got the report back after the service. Has a huge amount of items they are supposed to check. They listed "mechanic inspected and recommends replacing the cabin air filter" ..ok seems reasonable..until you realize that model of truck does NOT have a cabin air filter! So are they idiots or scammed? Recommended something that does not exist? This shines a light on the question, if they didn't check this phantom part, what else did they not inspect? Makes me wonder if they just change the oil and just check off the check list randomly. So much for earning the value of a $100+ LOF. Yes it seems minor, but what else are they skimping on? Do better. Car dealers have a bad reputation. Service like this supports the stereotype.

Had an opportunity to use May's Tire and Auto. Always 5 star service, great value, and fast…read moreresults. Has Really helped me out of a jam in the past Fair, reliable and trustworthy

I've been coming to May's Tires for years now and they have never let me down. I've just got 4 new…read moretires and brakes done on my wife car. They did a awesome job and their service is amazing. Can't recommend them enough. P.S you get the best bang for your buck.

This was shared with me today…read more Ladies, never go to the Nissan 24 dealership in Brockton alone, and never hand over your keys without a backup set. I was subjected to a predatory "bait and switch" and held against my will after hours. I negotiated a written deal for a 2025 Nissan Armada with salesman Jonathan Thomas and manager Joel for $65,150. After they pressured me to post a 5-star Google review, they brought out the final paperwork with the price hiked by $4,410, plus nearly $2,500 in hidden fees (Zurich Shield and Security Guard) we never discussed. When I called out the "error," they admitted they changed the negotiated price of the vehicle. It was after closing; I was the only woman in the building with four men. They refused to return the keys to my trade-in vehicle, effectively trapping me there to force a sale. The manager repeatedly called me "sweetheart" in a patronizing attempt to dismiss my concerns. I had to repeatedly demand my own property back (car keys) before fleeing to the Brockton Police Department to report the incident. These particular associates at Nissan 24 are dishonest and predatory. Share this to protect others from these tactics.

I always come here to get my car serviced . They do an excellent job and don't push other services…read moreon you . Very polite as well . I will continue to be a customer

I contacted Mobile Car Pro online to get a quote for an auto-start to be installed in my SUV. I…read moreworked with Justice remotely to setup the appointment and price out some options. They offered to come to my location for the install instead of having my car sit in the shop all day for an extra fee which was definitely worth it. I received a call from the install technician Mark about 20 minutes before he arrived and let me know he was on the way. It took about 45 minutes to get the product installed and I was all set. The customer service was great and I would definitely recommend the at home option for auto-starter install!

Dino was able to help me out while I was in a bind to get some audio equipment uninstalled in a…read morepinch. Further more he charged me fairly and was able to recommend some audio install facilities for when I was ready to have my equipment reinstall to my new vehicle. Because of his excellent customer service it was a no brainer where I'd be taking my new vehicle for window tinting. I can honestly say I was beyond pleased with the tint job that I had done on the new ride.