Whenever you move house to a new area you have to find replacement establishments for everything,…read moregrocery store, dry cleaners, pizza shops, drug store etc, etc its a nightmare, but its even more of a nightmare, if, like me, you are a car nut. Lets be clear here, i love my car, and putting my car in the hands of an unfamiliar garage is like a pet lover boarding their beloved pet in a strange kennel, i'm not even kidding, i get that anxious. When the water pump on my car was on the way out i stopped in to see the guys here and talked to Tony in service. I felt a little more comfortable than usual as i drove in and noticed all the high end cars in the lot, Audi, BMW, Bentley, Mercedes, Range Rover, Jaguar and some classics that looked immaculate, but i digress, back to Tony. Super nice guy, we chatted a while and i told him i wanted a second opinion that it was in actual fact the water pump that needed replacing. I'd already been to the local garage where i used to live and they'd told me that's what it was, but i wanted a second opinion just to be sure. Tony came back with the confirmation and a little extra bad news, it needed replacing immediately, it was ready to bust out completely and the additional damage it could cause would be substantial. Tony gave me a quote that was very reasonable, i had spoken to the dealer where i bought the car several years ago earlier in the day and they had almost given me a coronary. But now i have to leave my baby in the hands of strangers without even having the chance to say goodbye to her (told you i loved her!) so a few sleepless nights were ahead. Couple of days later i get a call from Greg who i hadn't met, and at first i thought i was going to hear that i needed all kinds of replacement things and they wanted me to authorize the work and the new estimate was now double what i was told. I held my breath. "Its ready, come and pick it up before 7" I'm like, "really? that's it?" "Yep" said Greg, "see you soon" So i head down to pick up my baby, and got to meet Greg, hell of a nice guy and real pro, there was a little confusion in regard to the original estimate Tony gave me, who wasn't there today so we couldn't talk to him, not much money, but i brought it up with Greg who didn't even bat an eyelid and said "ok, if that's what we said, i'll adjust it down" WHAT! YOUR TAKING MY WORD? (by the way, i was being truthful) AWESOME!! I am so relived to have these guys so close to where i live, i'll be taking my baby here now for all future work and know she's in good hands and will only have the work done on her that she needs. Will be nice to get some sleep tonight now she's home......... P.S - If my wife reads this, i love you too honey.

Haven't been here in a few years...moved out of state. I'm back now and walked in the door looking…read moreto have 2 BMW key fob batteries replaced. The young man that took care of me had no idea I was a customer from the past. He said sure I can do that...he had his young son with him which I thought was cool...probably school vacation. He fixed both and said you're all set...I said how much he said just use us again. I then told him I was a past customer since probably 2010! Looks like they'll be getting my business again! Thank you so much for bailing me out!!!

Again Volvo Plymouth went out of there way to help me without any charge of any kind and as always…read moreservice was outstanding actually once I entered the dealership I was greeted by several sales associates this is what I call Americas hometown service

I just showed up on a whim on a very windy/rainy day with my 18yr old son. I was interested in a…read moreVolvo or BMW. I met Rob "one of the sales associates". I ended up test driving a pre owned BMW X3 that day and looked around the showroom at the new Volvo's " which by the way are beautiful". A few weeks passed and I looked online at their pre owned inventory again after Rob sent me a text checking in. I saw a beautiful Audi Q7 and then set up a day to test drive. This was my first time ever buying a car on my own. My husband has always come with me and usually I picked the car. But this time I did all my own research and car hunting on my own. This was the SMOOTHEST car buying experience I've ever had in my life. Due to first of all "not bringing the husband" but mostly because Rob just made it really easy. He was so on point with everything. The last time I bought a car "somewhere else" it was like they were in no rush to get it ready for me. I had to keep calling, texting and hounding them for my car. And it was just an overall awful experience. This was like a sigh of relief! I would highly recommend Rob AND Volvo. To anyone. I was so lucky to end up getting him by chance for my first independent car purchase. PS the husband is still on the hook for the bill tho!

These guys are great. I asked a trusted friend who knows…read moreeveryone who to go to for trustworthy car service and he said there is only one place to go, Lucchetti's. Man, was he right. I am nursing a 14 year old Audi, and these guys keep it running strong. The prices are reasonable, the work is solid and there is more. They finish the job when they say they will finish the job. While you are waiting, there is a clean waiting room with a Keurig coffee machine (if you are into that), but they even drove me to the local Starbucks where I found free wi-fi and could get some work done while they fixed my car. Mike the dispatcher is a no-BS guy who will tell you the good and bad news, schedule your appointment, and get you out of there good as new. These are people you want to go to. Highly recommended.

10 stars and I would! Nothing compares to customer service and repair quality…read more You can trust this crew with your vehicle. Great to work with and will always be a returning customer!

Visiting from out of state and had a serious brake issue. Mechanics inspected the car that…read moreafternoon and repair it. I appreciated Alex walking me through the diagnostics and repair. I appreciated Hector taking extra time to make sure brake was 100% fixed.

I bought my dream Vehicle in July from a different dealership Unfortunately, it was in a wreck and…read morewas a total loss. RIP Raven-She was a 2022 Jeep Wrangler Altitude. I contacted S&E and they had a 2022 Jeep Wrangler Sahara that was almost her twin except with more options. Valkyrie is her name and I could not be happier. Steve and Adam were excellent and after purchasing many vehicles in the past with the typical back and forth they made me feel like family. I highly recommend them even though they were an hour away.

Last week I called this place and let them know that I needed the clock spring replaced in my car…read moreand explained the reasoning on how I knew it was the clock spring. They said they absolutely could fix it and told me to bring it in the next day. They called me at about 10:30AM the next day and told me they ran several tests and came to the conclusion that my clock spring needed to be replaced, which I had previously told them. They claimed it took an hour and a half to run the tests for me but they bumped it down to an hour, how generous. Charged me $140 for the time and labor it supposedly took to run the tests and then told me they aren't going to fix it and to take it to the dealership because they believe it is covered under a warranty (the one good thing they did for me). When I went in person to ask them what exactly took an hour and a half, they told me the mechanic looking at my car was one of the best and had been doing this for a long time. They also told me that they wanted to confirm the clock spring was actually the problem before they put a $400 part into my car, which I would have appreciated if they actually did that, but they didn't put any part into my car. If they knew about the warranty, they should have said just that before supposedly spending an hour and a half running tests on it when they knew the dealership was going to have to run those exact same tests. And to make matters worse, they gave my keys to the wrong person before I had even gotten there. They are lucky the person didn't have malicious intentions because they easily could have stolen my car and no one would have known until I got there hours later. I had to wait 45 minutes after they closed for the other customer to return my keys. To make matters worse, the only apology I heard was from the gentleman at the front desk, when the owner was right there the entire time and aware of the situation (as he was the one to give the keys to the wrong person). The owner did not apologize or take accountability, all he did was blame the other customer. I would strongly advise against going here. I also feel the need to point out that I took my car to the dealership and they not only completed the test to confirm it was the clock spring, and test drove it, but also checked every other aspect of my car, contacted me to see what I wanted to do, fixed my car, and then test drove it again to confirm it was all set in an hour and 15 minutes. So I am STILL not sure what the best mechanic at this place was doing for an hour and a half.

In the middle of moving into a new home, I realized I needed a new inspection sticker - this place…read moregot me in and out in no time and they were very friendly!

Had a car battery die unexpectedly in the rain. Called Kelly's Tire and Muffler and Patrick sent…read moreout a mechanic to jump start me. He followed me back to the business and I had a new battery installed. They are top notch and went out of their way to assist me. I always take my business to them. Great customer service and really nice people as well. Price was reasonable for the extra mile they went.

This is third time I have been to Kelly's and convinced that it is one of the best repair shops…read morearound. Have purchased tires and today had brakes done. I had told them that I thought I had a leak in radiator. They did a pressure test and found nothing. If I would have gone to Hyundai dealer they would have done a lot more. They recommend what should be done in future with no pressure. All staff from office to repair people are extremely polite highly recommend them

Mark and the team were lovely to work with for our car checkup. They were professional from the…read moremoment they took our call and were able to see us in a timely manner. The services were also reasonably priced, and we appreciated their capacity to service multiple vehicles efficiently. Throughout the process, the team kept us informed about the recommended services and timing, which we found especially helpful. Overall, a professional and straightforward experience. We really appreciated the communication and care from Mark and the entire team!

Plymouth is lucky to have an auto repair shop skilled and trained to quickly diagnose issues with…read moreyour car and have it back on the road quickly. You won't find another that can do the they can as fast as they can with highly trained technicians they have the highly skilled staff is very friendly and easy to communicate issues with your vehicle. I only use Cape auto to work on my car. It only took me one stop to find out that this was the place I need to always go to.

Attached are pictures of their estimate wherein they said that my car was leaking oil and that it…read moreneeded two major repair services, 4 tires, among other things that the Porsche dealership in Norwell confirmed it did not need. Looking at the other reviews, they tend to make claims of oil leaks with other people as well. Luckily, I took their estimate straight to Porsche and Porsche assessed my vehicle. It needed two new tires, not four.. Despite them pulling up a Carfax for my vehicle they failed to recommend one service that was due and recommended several other services that had just been done in the last year and were not due. Do they not think that people will seek out a second opinion? I guess they assumed I would just trust them and give them $6000.00. I recommend anyone who goes here. Also get a second opinion from someone else before proceeding with any work.

all I need them to do is bleed the breaks in my Audi, I get it back, the breaks don't work. I have…read morea car for two weeks, I called them and they literally told me that they don't know how to fix my car. they give me the run around, keep my Audi for 6 weeks, then tell me oh it's going to be more money now that we broke your vehicle. finally I get my car back, and every single light is on, they broke all the tire sensors and wanted charge me to replace them. absolute horrible, useless, dishonest people. the car is still not right after giving them 2,600 dollars.