Took my SUV for a complete interior detailing, counsel was not cleaned well plus the back still had…read moresad, dust and dirt even though they charged an additional $40. I would not take my vehicle back.

Bull, not the best in town we just got are car detailed to the $340.00 Motor, inside of car and…read morewash job. The inside of all 4 wheel wells are still full of mud lots of mud. I showed it to the fellow incharge and his comment to me was I did not pay for the next step up in a exterior car wash.. WTF is he talkin about.. I will never go back. all he had to do was say let me bring it back in and spray out the wells for you. He said it is hand washed with no spray used of any kind. But his reply was we don't was wheel wells unless you pay for the next step up I don't care what kind of review you leave. and inside shut the door on me. I paid in cash before we looked at the car my mistake. He was very rude and just down right ignorant.

Thanks to Big Al's for bringing honest and trustworthy mechanics to the province. There has been a…read morelot of stress lately with several dealerships charging us for diagnostics, etc., but still having never-ending issues. I guess that's how dealerships work? I brought my XJ to them and thought the issue was the radiator fan, relay, or wiring because it's not spinning. I'm wondering how come Jaguar Calgary missed it during their inspection, since they had the vehicle for two weeks? Jayson and Damien did the impossible things that huge companies can't do. When I asked about my bill for the work done, I was shocked that it was reasonable and lower than what most dealerships normally charge me. Thanks to the owner of Big Al's for bringing us such an honest mechanic or auto repair shop. This will be our new shop for our vehicles from now on. We highly recommend Big Al's.

My car sat at that shop for 3 months after they damaged the Holley Sniper. I asked for the inline…read morefuel pump to be replaced and to redo the intake manifold because it leaked. I said put a 60psi inline pump on to replace the 60psi pump that was damaged. They put a 120psi pump on, which damaged the injectors by over pressuring the system. Then after that, a 100psi pump, because they didn't learn their lesson the first time. They claimed they had a mechanic that knew all about these TBI systems. He doesn't. At all. Anyway, they finally agreed to replace it. Three months later after much going back and forth, I finally got it back. Just a complete mess. The settings for the Sniper were largely incorrect. I was only getting fuel across the blades in 2 of 4 barrels. I returned the car and it sat for a week before I went back and got it, and they did nothing. I fixed that myself in 10 seconds. The fans, not connected to the Sniper, were set up in the settings as if they were. The IAC was not set up. The throttle/kickdown cables were loose as they didn't tighten the bracket. I fixed the issues myself in less than an hour. I still have more to check in the settings, as I'm sure I'm not done yet. They blew up the starter (which was new). They broke the sun visor off. They chipped and scratched the paint. They killed the battery (which was also new). And then to top it all off, their smooth brained secretary, Jason, loudly called me a crook in front of another customer and said I conned them into getting a new Sniper. This from a guy who told me the Holley was seeing my 350 as a 4 cylinder and that's why I wasn't getting fuel in all the barrels. They weren't supposed to touch the Sniper. If they had just put a 60psi pump on like I asked for, none of this would have happened. I spent $2500 in that shop, and I seriously regret it. This is not the full story, I could add to it. AVOID THIS BUSINESS. You have been warned.

I am so happy with my car from Lethbridge Toyota. All the…read moresales reps were extremely pleasant to work with. Past car purchases have all been high stress for me--but everyone at Toyota genuinely wanted to make sure everything about my purchase of a used car was just the way I wanted it. Reed especially took time for all my questions, and explained warranty options. Financing was remarkably straightforward. Everything was listed clearly, with no surprises. I have high praise for the way the paper work was organized and explained to me so that registration and insurance were easy to do. But wait! the best part is that when I had a small issue with the car shortly after sale, arrangements were made for me to get it corrected. Oh yes, I will indeed refer everyone to Toyota.

I was not very happy with the detailing Lethbridge Toyota did on car. I left my car night before…read morefor 8am appointment. They kept it all day and did a rush cleaning. Very disappointed. Never again.