Wow ! Jason's crew are skillful and happy. That's a good sign that they love their work and…read moretheir workmates. Service to our Highlander is fast but thorough - with a great price each visit. We got this recommendation from a trusted friend, and we're happy. Paul

My daughter's car needed a wheel bearing replaced on the passenger side, so I called My Automotive…read moreand they were able to get her in the next day. Their service was great and I highly recommend them.

Bob spent the last 3 weeks going over what started as a dirty carburetor, then found a number of…read moreother problems. He solved all of the issues and now my old '66 Buick Wildcat runs like a dream. Bob is a wizard with a wrench who puts his best effort into his work. Thank you Bob.

From the owner: automotive repair, custom engine rebuilds, hot rod shop, remote control vehiclesread more

Thanks to Big Al's for bringing honest and trustworthy mechanics to the province. There has been a…read morelot of stress lately with several dealerships charging us for diagnostics, etc., but still having never-ending issues. I guess that's how dealerships work? I brought my XJ to them and thought the issue was the radiator fan, relay, or wiring because it's not spinning. I'm wondering how come Jaguar Calgary missed it during their inspection, since they had the vehicle for two weeks? Jayson and Damien did the impossible things that huge companies can't do. When I asked about my bill for the work done, I was shocked that it was reasonable and lower than what most dealerships normally charge me. Thanks to the owner of Big Al's for bringing us such an honest mechanic or auto repair shop. This will be our new shop for our vehicles from now on. We highly recommend Big Al's.

My car sat at that shop for 3 months after they damaged the Holley Sniper. I asked for the inline…read morefuel pump to be replaced and to redo the intake manifold because it leaked. I said put a 60psi inline pump on to replace the 60psi pump that was damaged. They put a 120psi pump on, which damaged the injectors by over pressuring the system. Then after that, a 100psi pump, because they didn't learn their lesson the first time. They claimed they had a mechanic that knew all about these TBI systems. He doesn't. At all. Anyway, they finally agreed to replace it. Three months later after much going back and forth, I finally got it back. Just a complete mess. The settings for the Sniper were largely incorrect. I was only getting fuel across the blades in 2 of 4 barrels. I returned the car and it sat for a week before I went back and got it, and they did nothing. I fixed that myself in 10 seconds. The fans, not connected to the Sniper, were set up in the settings as if they were. The IAC was not set up. The throttle/kickdown cables were loose as they didn't tighten the bracket. I fixed the issues myself in less than an hour. I still have more to check in the settings, as I'm sure I'm not done yet. They blew up the starter (which was new). They broke the sun visor off. They chipped and scratched the paint. They killed the battery (which was also new). And then to top it all off, their smooth brained secretary, Jason, loudly called me a crook in front of another customer and said I conned them into getting a new Sniper. This from a guy who told me the Holley was seeing my 350 as a 4 cylinder and that's why I wasn't getting fuel in all the barrels. They weren't supposed to touch the Sniper. If they had just put a 60psi pump on like I asked for, none of this would have happened. I spent $2500 in that shop, and I seriously regret it. This is not the full story, I could add to it. AVOID THIS BUSINESS. You have been warned.

Very professional, great customer service, hope I break down soon so I can go back :)read more

Don't go here! Wish I could give them NO star. The car repair was crap and $$ ripoff. Also, the…read moresecretary; she is ignorant and hasn't a clue about being even remotely personable and customer service. I went there because of the past glowing reviews and will NEVER go back. They can learn from Kirk's Tire and their amazing customer service, etc. (Just say'n).

Great service honest and amazing to deal with. Have taken all our family vehicles there for…read moreservice. Zero complaints

Mr. Mechanic is wonderful! From quick, professional oil changes that won't leave you in the poor…read morehouse to seasonal tire changes done in a timely manner. They are clean, friendly, professional, and a good price. Love that I can store my seasonal tires there for a minimal fee, saves me from having to haul them back and forth.

Went there in the morning to get my muffler fixed (fitting came loose). I didn't have an…read moreappointment. They called an hour later saying that my muffler was so rusty that it needed to be replaced as well. He quoted me 400 for everything. A few hours later they called to let me know it was done. I went in to pay for it and it was only 103. I asked why it wasn't the quoted price and they said that after reviewing it again the muffler was rusty, but not to the point of replacement. It's small things like this that make customers happy. I will definitely send others their way.

From the owner: Trust Minute Muffler For Expert, Honest And Affordable Auto Repair.read more

I originally went for the AirMiles and stayed for the service. I was once given a $1200 estimate…read moreover the phone based on my description on was charged $80. That was 2008. Last week I had the brakes checked due to a squeal. They were fine. Piece of sand. No charge!

Amazing customer service. Efficient work and the staff was very helpful and knowledgeable. Dont…read moretrust your vehicle anywhere else. The best muffler and brake shop in Lethbridge!

From the owner: We Specialize in Mufflers and Brake repairs and custom work. Best Work, Best Value Guaranteed.read more

Wish I could leave a 0 star review. Shop damaged my rim and tire, accidentally took my keys on a…read moreweekend kayak trip somehow, and didn't fix the initial issue I went in for despite parts being replaced.

I was away from home on a vacation, and had a shimmy in my front end. I googled Land Rover and…read moreEllis' came up. They were very friendly and diagnosed the issue immediately, I was able to get back to my vacation with no hassle, thanks to Ellis' Auto Drome.

Horrible customer service. Kept my husbands bike for a month after doing a half assed diagnostic…read more Wanted to replace the the fuel pump for $1100 After not hearing anything he called them. Given a variety of excuses He had enough of their bs and took his bike to another shop. Fixed IN ONE DAY. And it wasn't even the fuel pump. No calls. No contact. No customer service. Never use them again ever