Very professional, great customer service, hope I break down soon so I can go back :)read more

Don't go here! Wish I could give them NO star. The car repair was crap and $$ ripoff. Also, the…read moresecretary; she is ignorant and hasn't a clue about being even remotely personable and customer service. I went there because of the past glowing reviews and will NEVER go back. They can learn from Kirk's Tire and their amazing customer service, etc. (Just say'n).

Wow ! Jason's crew are skillful and happy. That's a good sign that they love their work and…read moretheir workmates. Service to our Highlander is fast but thorough - with a great price each visit. We got this recommendation from a trusted friend, and we're happy. Paul

My daughter's car needed a wheel bearing replaced on the passenger side, so I called My Automotive…read moreand they were able to get her in the next day. Their service was great and I highly recommend them.

this is the best place to go to get your car worked on. I asked for my wheels redone and he did SO…read moregood!

Used this place twice, and happy with the work they do. Cheaper than a new one, and seams to be…read moremore reliable. Don't let the looks of this place throw you off or turn you around. These people know what they're doing, and do it well. Mark R

Had a car with some shifting issues and displaying a speed when not moving. 2 hours diagnostics at…read moreNational Lethbridge came back with diagnosis for a transmission rebuild for $3000.....Wasn't totally sold on Diagnosis as the car was driving pretty good for most part. Stopped at Dads where 10 minute description of symptoms and they were able to pretty much guarantee that it wasn't transmission and likely something electrical going on. They gave me a few DIY checks for me to do and the next day I replaced my alternator for considerably less than $3000. Thumbs up to Dads Transmission! . I'm sure National does a good job rebuilding transmissions - but lets save that option till you need a rebuild.

Been going to see Tom for the last 14 years. He's the best in the city, hands down! Tom and Cindy…read moreare very friendly and they explain everything to you, shop around for parts, and really go the extra mile!

best most experienced honest and fair prices…read more the only guy i trust to work on my vehicles in lethbridge. ron.

Thanks to Big Al's for bringing honest and trustworthy mechanics to the province. There has been a…read morelot of stress lately with several dealerships charging us for diagnostics, etc., but still having never-ending issues. I guess that's how dealerships work? I brought my XJ to them and thought the issue was the radiator fan, relay, or wiring because it's not spinning. I'm wondering how come Jaguar Calgary missed it during their inspection, since they had the vehicle for two weeks? Jayson and Damien did the impossible things that huge companies can't do. When I asked about my bill for the work done, I was shocked that it was reasonable and lower than what most dealerships normally charge me. Thanks to the owner of Big Al's for bringing us such an honest mechanic or auto repair shop. This will be our new shop for our vehicles from now on. We highly recommend Big Al's.

My car sat at that shop for 3 months after they damaged the Holley Sniper. I asked for the inline…read morefuel pump to be replaced and to redo the intake manifold because it leaked. I said put a 60psi inline pump on to replace the 60psi pump that was damaged. They put a 120psi pump on, which damaged the injectors by over pressuring the system. Then after that, a 100psi pump, because they didn't learn their lesson the first time. They claimed they had a mechanic that knew all about these TBI systems. He doesn't. At all. Anyway, they finally agreed to replace it. Three months later after much going back and forth, I finally got it back. Just a complete mess. The settings for the Sniper were largely incorrect. I was only getting fuel across the blades in 2 of 4 barrels. I returned the car and it sat for a week before I went back and got it, and they did nothing. I fixed that myself in 10 seconds. The fans, not connected to the Sniper, were set up in the settings as if they were. The IAC was not set up. The throttle/kickdown cables were loose as they didn't tighten the bracket. I fixed the issues myself in less than an hour. I still have more to check in the settings, as I'm sure I'm not done yet. They blew up the starter (which was new). They broke the sun visor off. They chipped and scratched the paint. They killed the battery (which was also new). And then to top it all off, their smooth brained secretary, Jason, loudly called me a crook in front of another customer and said I conned them into getting a new Sniper. This from a guy who told me the Holley was seeing my 350 as a 4 cylinder and that's why I wasn't getting fuel in all the barrels. They weren't supposed to touch the Sniper. If they had just put a 60psi pump on like I asked for, none of this would have happened. I spent $2500 in that shop, and I seriously regret it. This is not the full story, I could add to it. AVOID THIS BUSINESS. You have been warned.

Excellent customer service, experienced and stellar work performed. They were well organized and…read moretimely. My car looked brand new, and they cleaned it inside and out. I wasn't expecting any of that to happen. HIghly recommend this service.

Great service honest and amazing to deal with. Have taken all our family vehicles there for…read moreservice. Zero complaints

Mr. Mechanic is wonderful! From quick, professional oil changes that won't leave you in the poor…read morehouse to seasonal tire changes done in a timely manner. They are clean, friendly, professional, and a good price. Love that I can store my seasonal tires there for a minimal fee, saves me from having to haul them back and forth.