Doug was very honest and friendly. Someone you can trust! I would not hesitate to give Doug your…read morebusiness!

Dishwasher not draining. Doug came next day, found apiece of glass in the drain pump impeller…read more Removed it and gave me the option of trying a quick fix, or new replacement. He suggested the quick fix. I took the quick fix and it is still working great. Saved me big $$$. He could have made a few extra $$ on me but didn't. What else can I say about a recommendation.

Rohan Thomas gets 5 stars for his prompt and professional service call yesterday to repair an…read more11-year-old oven. He arrived at our home within 2-1/2 hours of my morning distress call, diagnosed the problem quickly, and was able to replace the broken part from the inventory of parts in his van. In and out, hardly any appliance down-time. Service call + parts and labor was very affordable--particularly when I was half-expecting that I'd have to buy a replacement gas range at at least 10 times the cost. Very impressive. Highly recommended.

Called for service on dishwasher on a Friday Morning as of today Monday Evening no call from them…read more Evidently they don't need my business.. Will try to find a more reliable contractor.

So this review is unique. I contacted JPM after reading their profile…read more Let me tell you what great advice I received. I thought my appliance was two years old it was actually 5. On his advice I reached out to the manufacturer and the parts were covered. Although we are using their tech it was his advice that we are grateful for. Others wanted a minimum $130 just to do a diagnostic which I get time is money. His honest advice is why I recommend JPM.

Extremely efficient, great pricing and extremely kind and honest! I reached out to several…read moreprofessionals when looking to help my aunt fix her oven, and this was by far the best price and you will not regret going through JPM!

We were looking for a new vacuum. A good, reliable one. We'd purchased an Electrolux (our first…read moreappliance as newlyweds) in 1987 from the original store owner. Over the years, and three kids later, we'd settled for subpar units. The kind you throw away, instead of repair. Well, 39 yrs later we came back to Vacuums Unlimited and were not disappointed with the amazing customer service! Adam's expert knowledge and friendly disposition helped us settle on the perfect Miele vacuum for our home. We were also impressed with the love and admiration he has for his father (original owner) who passed in recent years. Family owned businesses like this are becoming a rarity. Highly recommend this business if you're looking for excellent customer service.

(9/2023) I would give VU zero stars but it isn't an option…read more I explained my central vac didn't have adequate suction from the hose, I checked all outlets, and the main machine and changed the bag, and all seemed fine. The hose is less than 2 years old. I further explained I thought the hose was clogged as I have pets. and without the hose in the outlet, the suction seemed fine. We set up an appt., and when they didn't show I called (I think the owner) he said he was waiting for a new hose to come in. I again explained I didn't believe I needed a new hose as (it is less than 2 yrs old) and probably clogged. I made another appt. I inquired about the cost he explained the call would go toward any new parts, even though I didn't believe I would need new parts (such as a hose). He said the first hour would be $100 and it shouldn't take more than that based on my description. I should have quit at this point but they have generally good reviews therefore I made a 2nd appt. The repairman showed up with a small gadget to check the suction on the outlets which took maybe 20 min. I again said I thought the hose was clogged so he used the tiny suction tool on the hose and some of the clog came out. I asked given the length of the hose (40ft) how could he ensure the clog wasn't in the middle and what he would do to see where the clog was. Ignoring my question, he went out to his car to talk to his boss, on my dime. When he came back in he went back to repeat the initial sequence of tests, a total waste of my time and money. When the initial hour was about to pass, I said something but he said he had to do it this way and went outside to call his boss again, by the time he made his 2 phone calls, and repeated all the same steps twice even though he knew at this point it was a clog in the hose the bill was $217.70. It worked a little better for 48 hours and then stopped working again as clearly the problem wasn't resolved. I promised I would never use this place again, after getting ripped off, and trying to sell me a new hose I didn't need, drawing out the diagnosis with the wrong tool, and then not completing the removal of the clog. I certainly wasn't going to incur additional costs. I didn't want to even engage I was so aggrevated. Therefore I spread out the hose (all 40 Ft) and with the advice learned from GOOGLE and YouTube, my son and I unclogged the hose with a snake and figured out exactly where the clog was located, as suspected in the middle of the 40 ft hose. It works great now. No thanks to Vacuums Unlimited. They are NOT honest brokers and use deceptive practices. I do not recommend this place to anyone!

After two months of dealing with a local large appliance store, with nothing but non-caring, rude…read morepeople. We called Jerry's. Professional all the way, After dealing with a business that does not care about the consumer, it was such a relief to deal with Lynn and Tim, absolutely the greatest ! They restored my faith in mankind Thank you, so much!

Buyer's beware... Read the review I bought all my…read moreappliances there. From the beginning Dishwasher leaked - he said it was my plumber Microwave- shorts out They told me it was defective on numerous occasions came to look at it three times and not once replaced it Now the refrigerator does not work the freezer does, but the refrigerator does not Stay away they are not worth keeping in business.

Prompt response, very friendly, this is the second time I've used Junior's business on an…read moreappliance. And he is worth the great reviews. He is prompt and professional. He used his knowledge of the parts to determine what would work best for my washer and let me know about the warranty they come with. Jr is straight forward with what needs to be repaired, as well as the prices associated with the repair. Great service! Highly recommend!!

Amazing. Oven went out on the Saturday before Christmas. Of course we are hosting dinner. Called…read morethe big store we purchased it from and was told to call the manufacturer on Monday. Not going to help me. So I called Junior. He was in my kitchen less than an hour later and had it fixed about 90 minutes from when I reached out to him. Couldn't be happier. He's going on speed dial for any future appliance needs.

From Leo B in Bloomfield Just had my first service…read moreappointment with Marc's and was blown away how friendly, professional and efficient they all were. Starting with my call to Erica in the service department about my refrigerator. Erica was very understanding of my situation and very professional. Then the 2 technicians, Zach and Linton, who came on time then went to work on solving my issue. They explained everything they were doing as they proceeded to solve my issue. They charged a reasonable fee for their service. I was totally satisfied and impressed. They all represent old fashion local customer service and professionalism that is very uncommon today. If they had more stars possible than 5 I would give them 10 stars. Thanks to everyone at Marc's for making my day.

When buying an appliance it's nice to go to an appliance store with knowledgeable staff as opposed…read moreto a big box store where you wander around and end up with a person from hardware or some other section who may or may not know much about appliances. m Marc's has a nice array in the store and can quickly get what you need, which in our case was a gas dryer. They also are willing to match any big box store quote. We had a good sales experience and delivery and set up went smoothly.

I tried calling Cliff from A1 appliance as recommended and it was a disaster. He took twice as…read morelong as he estimated and at one point I had to show him how to take the front of the dryer off. After he fixed the issue he put the front back on only for me to point out that the large lint piece that goes inside the machine was still sitting on the floor. So it took another 25 minutes to do that. My original $175 estimate turned into $240 and when I questioned him he said it took him longer than expected. No kidding! At one point I was going to offer to pay him and just have him leave. His specialty was slamming the front to get the piece back in. Then he said it was my fault for "watching him like a hawk". I'm sure he's a nice guy but I would never recommend him for any work on my appliances.

Our refrigerator stop cooling! Found Cliff on google and called him and left a message. He RETURNED…read moremy call within the hour. We set an app't for 11 AM the following day. He arrived EARLY, fixed the problem and left before his appointed arrival time. His fee was fair as was his charge for the part he needed to repair the fridge. Nice, amiable and professional fellow! Don't hesitate to call him if you need an appliance repaired. We'd give him 6 Stars if we could.