We started with a plan to go to Costa Rica and quickly found that, despite years of travel…read moreexperience, we didn't want to do the usual research and planning. A friend recommended Michelle at Just Escape after her family trip to Fiji. We told Michelle our interests and budget and she tailored a fantastic, and affordable, experience for us. Everything from flights, accommodation, adventure activities, and private transportation between each area we visited. Everything was easy and seamless. Best holiday in years. We highly recommend Michelle and plan to seek her help for future trips.

I won a $500 travel voucher as the grand prize at a Navy Khaki Ball, which was a huge deal! While…read moreothers were winning smaller prizes like PS5s, chairs, and mugs, I was thrilled to have won the grand prize. However, that excitement quickly faded. When the travel agency finally contacted me, they informed me that I would have to spend $3,000 before I could use the $500 voucher. How is that considered a 'grand prize'? These restrictions and guidelines were not disclosed when the command purchased this as a grand prize gift. I've even attached a picture of the hidden stipulations that were never mentioned. This agency used the voucher as a scam to squeeze more money out of people. I would never recommend them--avoid at all costs!

This is a review long overdue. My family and I first used Laila's services in the summer of '18 for…read morea short trip to Maui. This would be our first trip together outside of hitting the open road and we were looking for someone to make sure it was done right. We struck gold coming across Laila and could not have asked for more. Our trip included a wide range of activities to include diving, zip-lining and a luau. Accommodations were carefully chosen to give our family the most comfortable stay we could have. Fast forward to the Fall of '22 and we were in planning for a 2 week European Vacation over Spring Break '23. Laila was extremely attentive and energetic throughout our planning and had so many great ideas that we had no doubt we would get the best experience possible. Honest discussions helped us to hone in on what tours and attractions would best suit our family and I think we nailed it. Her estimates were spot on and we were not caught off guard by any cost adjustments or fees. When the time to leave for our trip came close, we ran into some snags that started to wear down on us. Strikes and protests in areas we were set to travel began to cast doubt that our trip would be a success and then I was alerted by our airlines that our outgoing flight was canceled. Just days before departure! I immediately reached out to Laila and she responded rapidly at an hour I wouldn't expect anyone to be up reading emails. She was able to find out what caused our cancellation, confirm an alternate departure flight and prevent us from losing a few days on the trip we thought wouldn't be possible. During our trip, her service only grew better. She kept communications with us and was kind enough to make sure we arrived at our destinations on time. We were even welcomed by a lovely gift from Laila in our room that was honestly a highlight of our trip as it reaffirmed us that we had been well taken care of and our enjoyment was firsthand. We are a family of 4 in our mid 30's and I understand that not many people my age reach out to travel agents. I do not think I could have confidently created a trip this enjoyable and stress-free on my own while tending to my normal day-to-day. Laila has my highest recommendation and we will continue to use her services for future vacations. Thanks, Laila!

My family has had the pleasure of working with Laila at Five Star World travel for the first time…read morethis year and have already had two wonderful family trips! I wish we'd worked with her sooner! She is knowledgeable, attentive, and fantastic at tailoring your quick weekend trip as well as planning a more extensive vacation. Every time we've worked with her we've found that she was able to surprise us with both cost savings and extra perks.

If I could give 10 stars I would!! Tracy is amazing and the best travel agent. She booked our…read morehoneymoon to Bora Bora and everything was planned to perfection, anywhere we went transportation was already set up and ready. It was an effortless trip since Tracy had everything planned out. We used her again for a cruise and something went wrong with the booking and she got the cruise line to fix it and actually give us additional credits. I had never used a travel agent before her and always did everything myself and I can tell you it feels so nice to have someone like her to take of everything for you!!! 10 Stars !!!

To celebrate our 45th anniversary, my husband and I went to Europe for the first time. We used…read moreTracy and had the most wonderful adventure of a lifetime! We started in Lake Como, Venice and Rome. She booked the most beautiful, quaint hotels, every place we stayed. She booked the flights, tour guides, drivers, and the train tickets. Next was 9 days on Celebrity Cruise, which she booked and recommended the best suite on our budget. She also booked some of the excursions, along with giving us the hints on traveling to Europe. All we had to do was follow the itinerary she sent us, She made it so easy, could not or would not want to do that trip without her! Until next time, Tracy and Emily, thank you!

I have used Jennifer for several of my trips. She is absolutely fabulous. She finds the best…read moreflights at the best prices, and instantly books to save the price if that is the flight I want then she gives me 3 days to pay for it if I want. I have recommended Jenn's Travel to several of my friends and they said they will never use another travel agent accept her and They received the same fabulous treatment that I received. I gave her 5 stars.

I was doing some grocery shopping at Albertsons and saw Jenn's Travel. I was planning a trip to…read moreMIlan and went inside just to inquire about pricing. Jennifer quoted me a better deal than any online prices. I came back a week later to book my flight and recevied my tickets instant. I Highly recommend Jennifer and her services.

I saw their post for the Tijuana-Tecate train on Facebook and all the people interested in doing…read morethe tour and it seemed legit. I sent the company a message on WhatsApp and they said I could Zelle them money and I would receive my tickets 3 days before the event. When it came time for me to receive my tickets the company stopped communicating with me. I tried reaching them on WhatsApp, Facebook Messenger, Email, and replying to their post on Facebook. When I posted on Facebook asking where my tickets were and they would quickly delete my posts so others won't know this is a scam.

Pagué a Bajaround por un tour a Guanajuato que No recibí. No recibí el reembolso y dejaron de…read moreresponder a mis mensajes. También hice comentarios en sus publicaciones de Facebook y rápidamente eliminaron las publicaciones para que otros no supieran la verdad de su estafa. Son unos estafadores

They answered all my questions about flying via a foreign airline and they were extremely…read moreinformative

Tried to contact them. Their website doesn't work and wasn't able to email them. Not a good way…read moreto start, so I won't consider them for my 3 week vacation.

The at-a-glance overviews were the best part. I liked having the highlights for my community right…read morenext to the highlights for every traveler.

what a great experience! I wanted to take a trip but was overwhelmed with all the booking options…read moreand searching online and then decided to contact PLV, I gave them a list of some of the places I wanted to visit and then the planning and options we received made it so easy to make a decision and get our trip booked! I highly recommend them if you love to travel but feel overwhelmed when trying to book! We had a fabulous trip! hotels, transportation and tours were all fantastic! My family loved our trip to Spain!

We used Carefree Vacations to book our honeymoon trip to Kauai (Hawaii), which took place this past…read moreNovember. We worked with Cathy and while trying to decide on a destination (we had several on our list), were impressed at her in depth knowledge of what seemed to be everything related to traveling. She's very passionate and experienced as a traveler, as well as in her field as an agent. Her advice and insight definitely led us to feeling confident in all of our planning decisions. Cathy put together several itineraries for us and was always available, with a quick turn around time whenever we had any questions. Working with a travel agency can also be really pricey, but Carefree will work with you to customize a package that will fit within your budget. I especially appreciated Cathy's patience and all of the time she spent with us, whether it was communicating in person, on the phone, or email. Thank you again, Cathy, for making the planning of our honeymoon such a breeze.

Please stay away from this place. I went in to ask for help regarding a booking I'd done with…read moreExpedia. The woman who said she could help me didn't even let me finish stating my problem (not even halfway through) when she just started nodding her head vigorously and saying she wouldn't help me. I walked out less than 5 minutes after I walked in. It was rude, disrespectful, and unprofessional to not even let me ask her my question. Not to mention that when I walked in, there were about 4 people there but no one attempted to help me until after a solid 30 seconds of standing there like a deer in the headlights. I took my business elsewhere (to VeryBest Travel in Bonita, CA) and they were not only willing to solve my problem, but did so in less than an hour. It doesn't cost anything to be nice and to hear a customer out to see if you can help them. Obviously, my problem wasn't so "impossible" to solve that less than an hour later another travel agency was able to help me and did solve my problem. Needless to say, I will NEVER be returning here.

We used Going Places Travel for a recent two-week trip to Europe from California, and let me assure…read moreyou that their 5-star rating is much-deserved. Our travel specialist was Laura--based out of northern California, I believe, which nonetheless didn't present any logistical difficulties for us down here in San Diego. Via a series of emails and phone calls over several days, Laura set up every facet of our trip to two countries and three cities after presenting us with multiple choices and price points: flights (outbound from LAX, inbound to San Diego), hotels, private car transport, etc. Because the trip was a last-minute getaway, our plans were somewhat fluid and dependent upon availability--and Laura didn't bat an eye when we suddenly switched our destination from Barcelona to London for the first week of the trip. Overall, Laura's work ethic in nailing down our logistics was Herculean, to say the least. We're looking forward to our next trip abroad in 2025, and will certainly use Going Places and Laura when we do.

We were so worried about doing a vacation in Cancun Mexico. We discussed this with Ken Darren and…read morehe explained where the issues are. He was very knowlegable and took our concerns seriously. The problems weren't where we were going. He suggested an excellent hotel, the Excarate Arte. We then got upgraded to the Hotel de Playa! The service was amazing and we had the best week ever! Thanks!